Sun West Choice Healthcare & Rehab
14002 West Meeker Blvd, Sun City West, AZ 85375 · Maricopa County · 140 certified beds · avg 134 residents/day · certified since Jul 25, 1985
Part of chain: THE ENSIGN GROUP (342 facilities, chain avg rating 3.2★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, one-off · Aug 28, 2023 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Nov 22, 2023 (Deficient, Provider has date of correction)
All citations in the current public record (15)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Aug 29, 2025 | E · Potential for harm, repeated | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint |
| Sep 3, 2024 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · from a complaint |
| Sep 3, 2024 | D · Potential for harm, one-off | The facility did not provide or obtain laboratory tests when a doctor ordered them, or did not promptly report the results back to the doctor who ordered them. |
| Aug 28, 2023 | ▲ G · Actual harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Feb 3, 2023 | D · Potential for harm, one-off | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
| Feb 3, 2023 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Feb 3, 2023 | D · Potential for harm, one-off | The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. |
| Jan 7, 2022 | E · Potential for harm, repeated | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. |
| Jan 7, 2022 | E · Potential for harm, repeated | The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. |
| Jan 7, 2022 | E · Potential for harm, repeated | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
| Jan 7, 2022 | E · Potential for harm, repeated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Jan 7, 2022 | D · Potential for harm, one-off | The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. |
| Jan 7, 2022 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. |
| Jan 7, 2022 | D · Potential for harm, one-off | The facility did not reassess a resident after a significant change in their condition, such as a sudden decline in health. A full new assessment is required when a resident's condition changes in a major way. |
| Jan 7, 2022 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (3 → 2).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2022 | 8 | 0 | E |
| 2023 | 4 | 1 | G ▲ |
| 2024 | 2 | 0 | D |
| 2025 | 1 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
1 fine totaling $4,838.
| Date | Type | Amount / length |
|---|---|---|
| Aug 28, 2023 | Fine | $4,838 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Arizona avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.92 | 3.97 | 3.95 | top 38% in Arizona; top 43% in the U.S. |
| Registered Nurse hours | 0.65 | 0.69 | 0.69 | top 40% in Arizona; top 43% in the U.S. |
| Weekend total nurse staffing | 3.44 | 3.50 | 3.50 | top 36% in Arizona; top 45% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.37 | 0.49 | 0.48 | bottom 41% in Arizona; bottom 47% in the U.S. |
| Total nursing staff turnover (%) | 34.4 | 45.2 | 45.8 | top 17% in Arizona; top 23% in the U.S. |
| RN turnover (%) | 41.7 | 43.6 | 42.9 | top 44% in Arizona; top 50% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.61, RN 0.59, weekend 3.17. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Azore Property LLC | Organization | ADP of the SNF | NOT APPLICABLE | 04/11/2018 |
| Burnam, Soon | Individual | Corporate Officer | NOT APPLICABLE | 10/10/2013 |
| Ensign Services INC | Organization | ADP of the SNF | NOT APPLICABLE | 09/10/2013 |
| Fischbeck, Courtney | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2025 |
| Granger, Terry | Individual | Managing Control - Governing Body | NOT APPLICABLE | 05/01/2018 |
| Granger, Terry | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/01/2018 |
| Granger, Terry | Individual | ADP of the SNF | NOT APPLICABLE | 05/01/2018 |
| Keetch, Chad | Individual | Corporate Officer | NOT APPLICABLE | 03/01/2011 |
| Nassour, William | Individual | Managing Control - Governing Body | NOT APPLICABLE | 10/01/2022 |
| Nassour, William | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/01/2022 |
| Nassour, William | Individual | ADP of the SNF | NOT APPLICABLE | 10/01/2022 |
| Peterson, Forrest | Individual | Corporate Director | NOT APPLICABLE | 03/27/2020 |
| Pioneer Healthcare Services LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 12/01/2018 |
| Port, Barry | Individual | Individual Is an Owner, Partner or Trustee of Any ADP of the SNF | NOT APPLICABLE | 06/22/2025 |
| Prime Time Healthcare LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 06/01/2018 |
| Sato, Ami | Individual | Corporate Officer | NOT APPLICABLE | 09/09/2024 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
- "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
- "When a doctor orders lab work, how quickly is it done and how are results communicated back?"
- "Who completes resident assessments here, and how do you check them for accuracy?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
- "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Sante of Surprise | 1.1 mi | Surprise, AZ | ★★★★☆ | 4/5 | |
| Sun Health Grandview Care Center | 1.2 mi | Sun City West, AZ | ★★★★★ | 5/5 | |
| Surprise Health and Rehabilitation Center | 1.4 mi | Surprise, AZ | ★★★★★ | 4/5 | |
| Sun City Post Acute | 4.6 mi | Sun City, AZ | ★★★★☆ | 3/5 | |
| Lake Pleasant Post Acute Rehabilitation Center | 4.7 mi | Peoria, AZ | ★★★★☆ | 3/5 | |
| Boswell Transitional Care of Cascadia | 5.5 mi | Sun City, AZ | ★★★★★ | 4/5 | |
| Sunview Respiratory and Rehabilitation | 5.6 mi | Youngtown, AZ | ★★☆☆☆ | 1/5 | abuseSFF |
| Freedom Plaza Care Center | 6.7 mi | Peoria, AZ | ★★★★★ | 5/5 | |
| Peoria Post Acute and Rehabilitation | 6.9 mi | Peoria, AZ | ★★★★☆ | 4/5 | |
| Immanuel Campus of Care | 7.9 mi | Peoria, AZ | ★★★☆☆ | 2/5 | abuse |
| Az - Rio Vista Post Acute and Rehabilitation | 7.9 mi | Peoria, AZ | ★★★★★ | 4/5 | |
| Center at Arrowhead, LLC | 8.2 mi | Glendale, AZ | ★★★★★ | 4/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 035110.