How to file a complaint about care →
No fines or payment denials in the published 3-year window.
Sixteen Acres Health and Rehabilitation Center LLC
215 Bicentennial Highway, Springfield, MA 01118 (opens Google Maps) · Hampden County · (413) 796-7511· 120 certified beds · avg 105 residents/day · certified since Jul 1, 1990 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: VANTAGE CARE (10 facilities, chain avg rating 2.4★)
4/5
Health inspection rating (on-site)
inspected Dec 9, 2025
0
Serious findings on record
$0
Fines, last 3 years
4.11
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 28 inspection findings. Open the full record below to read every finding.
The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. F-0812
The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. F-0880
The facility allowed residents to lose the ability to do daily activities — like bathing, dressing, and eating — when there was no medical reason for the decline. Good care helps residents keep the abilities they have. F-0676
View all 28 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Dec 9, 2025 | E · Potential for more than minimal harm, pattern | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Dec 9, 2025 | E · Potential for more than minimal harm, pattern | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Dec 9, 2025 | D · Potential for more than minimal harm, isolated | The facility allowed residents to lose the ability to do daily activities — like bathing, dressing, and eating — when there was no medical reason for the decline. Good care helps residents keep the abilities they have. · F-0676 |
| Dec 9, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677 |
| Dec 9, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · F-0755 |
| Dec 9, 2025 | D · Potential for more than minimal harm, isolated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Dec 9, 2025 | D · Potential for more than minimal harm, isolated | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · F-0842 |
| Dec 9, 2025 | B · Potential for minimal harm, pattern | The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need. · F-0644 |
| Aug 22, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · F-0584 |
| Aug 22, 2024 | D · Potential for more than minimal harm, isolated | The facility transferred or discharged a resident without a valid reason, or failed to provide the required documentation and information when moving a resident out. · F-0622 |
| Aug 22, 2024 | D · Potential for more than minimal harm, isolated | The facility used bed rails without first trying safer alternatives, or without assessing the resident's safety risk, discussing the risks and benefits with the resident or family, getting consent, and installing the rails correctly. · F-0700 |
| Aug 22, 2024 | D · Potential for more than minimal harm, isolated | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · F-0842 |
| Aug 22, 2024 | B · Potential for minimal harm, pattern | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641 |
| May 4, 2023 | F · Potential for more than minimal harm, widespread | The facility did not fully assess residents on time — a complete assessment of health, abilities, and needs is required when a resident is first admitted and at least once every 12 months after that. · F-0636 |
| May 4, 2023 | F · Potential for more than minimal harm, widespread | The facility did not update each resident's care assessment at least once every 3 months. These regular check-ins keep the resident's care plan matched to their current condition. · F-0638 |
| May 4, 2023 | F · Potential for more than minimal harm, widespread | The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. · F-0804 |
| May 4, 2023 | E · Potential for more than minimal harm, pattern | The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. · F-0623 |
| May 4, 2023 | E · Potential for more than minimal harm, pattern | The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave. · F-0625 |
| May 4, 2023 | E · Potential for more than minimal harm, pattern | The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require. · F-0640 |
| May 4, 2023 | E · Potential for more than minimal harm, pattern | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| May 4, 2023 | D · Potential for more than minimal harm, isolated | The facility did not reassess a resident after a significant change in their condition, such as a sudden decline in health. A full new assessment is required when a resident's condition changes in a major way. · F-0637 |
| May 4, 2023 | D · Potential for more than minimal harm, isolated | The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services. · F-0645 |
| May 4, 2023 | D · Potential for more than minimal harm, isolated | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657 |
| May 4, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle. · F-0679 |
| May 4, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695 |
| May 4, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide care that took into account residents' past trauma or their cultural backgrounds. Care is supposed to be sensitive to what residents have lived through and where they come from. · F-0699 |
| May 4, 2023 | D · Potential for more than minimal harm, isolated | The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. · F-0883 |
| May 4, 2023 | D · Potential for more than minimal harm, isolated | The facility did not have policies on smoking. · F-0926 |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (5 → 8).
All citationsSerious citations (G–L)
2023
All citations: 15
Serious citations (G–L): 0
2024
All citations: 5
Serious citations (G–L): 0
2025
All citations: 8
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 15 | 0 | F |
| 2024 | 5 | 0 | D |
| 2025 | 8 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityMassachusetts averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 4.11
Massachusetts average: 3.89
U.S. average: 3.95
Registered Nurse hours
This facility: 0.36
Massachusetts average: 0.65
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.83
Massachusetts average: 3.51
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Massachusetts avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.11 | 3.89 | 3.95 | top 29% in Massachusetts; top 35% in the U.S. |
| Registered Nurse hours | 0.36 | 0.65 | 0.69 | bottom 9% in Massachusetts; bottom 16% in the U.S. |
| Weekend total nurse staffing | 3.83 | 3.51 | 3.50 | top 24% in Massachusetts; top 28% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.31 | 0.46 | 0.48 | bottom 30% in Massachusetts; bottom 34% in the U.S. |
| Total nursing staff turnover (%) | 43.1 | 38.2 | 45.8 | bottom 30% in Massachusetts; top 45% in the U.S. |
| RN turnover (%) | 28.6 | 42.6 | 42.9 | top 24% in Massachusetts; top 26% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.72, RN 0.33, weekend 3.47.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.72 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 3/5 · long-stay residents: 4/5 · short-stay residents: 2/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Sixteen Acres Health and Rehabilitation Center LLC. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Arem, Cheryl | Individual | 5% or Greater Direct Ownership Interest | 25% | 12/29/2025 |
| Brown, Yossi | Individual | 5% or Greater Direct Ownership Interest | 25% | 12/29/2025 |
| Herskovitz, Miriam | Individual | 5% or Greater Direct Ownership Interest | 25% | 12/29/2025 |
| Yurowitz, Sam | Individual | 5% or Greater Direct Ownership Interest | 25% | 12/29/2025 |
| Brown, Yossi | Individual | Managing Control - Governing Body | NOT APPLICABLE | 12/29/2025 |
| Brown, Yossi | Individual | Corporate Director | NOT APPLICABLE | 12/29/2025 |
| Brown, Yossi | Individual | Corporate Officer | NOT APPLICABLE | 12/29/2025 |
| Brown, Yossi | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/29/2025 |
| Brown, Yossi | Individual | ADP of the SNF | NOT APPLICABLE | 12/29/2025 |
| Butt, Jennifer | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/29/2025 |
| Butt, Jennifer | Individual | ADP of the SNF | NOT APPLICABLE | 12/29/2025 |
| Coughlin, Leanne | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/29/2025 |
| Coughlin, Leanne | Individual | ADP of the SNF | NOT APPLICABLE | 12/29/2025 |
| Green, Morris | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/29/2025 |
| Green, Morris | Individual | ADP of the SNF | NOT APPLICABLE | 12/29/2025 |
| Innovations Healthcare, LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 12/29/2025 |
| Innovations Healthcare, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 01/30/2026 |
| Johnson, Jeri | Individual | Managing Control - Governing Body | NOT APPLICABLE | 12/29/2025 |
| Johnson, Jeri | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/29/2025 |
| Johnson, Jeri | Individual | ADP of the SNF | NOT APPLICABLE | 12/29/2025 |
Showing 20 of 29 parties CMS has on file for this facility; 9 are not displayed. The full list is in the CMS Ownership dataset.
Other facilities in the same chain
CMS lists this facility under the chain Vantage Care — 10 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
- Vantage at Hampden LLC — Hampden, MA · overall 3/5
- Vantage at Andover LLC — Andover, MA · overall 3/5
- Vantage at Lowell LLC — Lowell, MA · overall 2/5
- Vantage at Sudbury LLC — Sudbury, MA · overall 2/5
- Vantage at West Springfield LLC — West Springfield, MA · overall 3/5
- Vantage at Westfield LLC — Westfield, MA · overall 2/5
- Vantage Health & Rehab of New Bedford — New Bedford, MA · overall 1/5
- Chestnut Hill Health and Rehabilitation Center LLC — East Longmeadow, MA · overall 3/5
Listed by state, then facility name — not a ranking. Showing 8 of the 9 others, continuing from this facility's own place in that list.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "How do you help residents maintain their daily living skills, and how do you measure whether it's working?"
- "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
- "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "How do you keep residents' medical records accurate, complete, and secure?"
- "How do you identify and arrange specialized services for residents with mental health conditions or disabilities?"
Also worth asking anywhere
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 43% total nursing staff turnover here — who on the care team has been with you longest?"
- "The ownership record on file lists 29 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 43 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Loomis Lakeside at Reeds Landing | 1.8 mi | Springfield, MA | ★★★★★ | 5/5 | |
| Chestnut Hill Health and Rehabilitation Center LLC | 2.8 mi | East Longmeadow, MA | ★★★☆☆ | 3/5 | |
| East Longmeadow Skilled Nursing Center | 2.8 mi | East Longmeadow, MA | ★★★★☆ | 4/5 | |
| Julian J Levitt Family Nursing Home | 3.1 mi | Longmeadow, MA | ★★★★☆ | 3/5 | |
| Care One at Redstone | 3.3 mi | East Longmeadow, MA | ★★☆☆☆ | 2/5 | |
| Vantage at Hampden LLC | 4.5 mi | Hampden, MA | ★★★☆☆ | 4/5 | |
| Life Care Center of Wilbraham | 4.8 mi | Wilbraham, MA | ★★★★☆ | 3/5 | |
| Chicopee Rehabilitation and Nursing | 5.3 mi | Chicopee, MA | ★★★☆☆ | 3/5 | |
| Agawam East Rehab and Nursing | 5.5 mi | Agawam, MA | ★★★★★ | 4/5 | |
| Agawam North Rehab and Nursing | 5.7 mi | Agawam, MA | ★☆☆☆☆ | 1/5 | |
| Agawam South Rehab and Nursing | 5.7 mi | Agawam, MA | ★★★★☆ | 3/5 | |
| Agawam West Rehab and Nursing | 5.7 mi | Agawam, MA | ★★☆☆☆ | 2/5 |
Compare this facility with the 3 closest →
Other facilities in the same county
CMS records place this facility in Hampden, MA — 26 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
- Vantage at West Springfield LLC — West Springfield, MA · overall 3/5
- Vantage at Westfield LLC — Westfield, MA · overall 2/5
- Westfield Rehabilitation and Health Center — Westfield, MA · overall 2/5
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 225392.
This page is the printable visit checklist. If your browser did not open the print dialog automatically, use File → Print (Ctrl/⌘-P).