Ross Memorial Health Care Ctr

Name: Ross Memorial Health Care Ctr
Address: 1780 OLD HIGHWAY 41, Kennesaw, GA, 30152, US
Telephone: 7704277256

1780 Old Highway 41, Kennesaw, GA 30152 · Cobb County · 100 certified beds · avg 97 residents/day · certified since Oct 1, 1991

Part of chain: MICHAEL FEIST (7 facilities, chain avg rating 3.6★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.42

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (18)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jul 18, 2025	D · Potential for harm, one-off	The facility did not make sure residents were fully informed about their own health, care, and treatments in a way they could understand. · from a complaint
Jul 18, 2025	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation.
Jul 18, 2025	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Feb 22, 2024	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint
Jul 2, 2022	F · Potential for harm, facility-wide	The facility did not conduct and document a facility-wide assessment of what staff, supplies, and resources it needs to care for its residents properly — during everyday operations, nights, weekends, and emergencies.
Jul 2, 2022	F · Potential for harm, facility-wide	The facility did not designate a qualified infection preventionist — a trained person responsible for running the infection prevention and control program.
Jul 2, 2022	F · Potential for harm, facility-wide	The facility did not perform required COVID-19 testing on residents and staff.
Jul 2, 2022	F · Potential for harm, facility-wide	The facility did not educate residents and staff about COVID-19 vaccination, offer the vaccine to those eligible after that education, or properly document everyone's vaccination status.
Jul 2, 2022	E · Potential for harm, repeated	The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered.
Jul 2, 2022	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Jul 2, 2022	E · Potential for harm, repeated	The facility did not report COVID-19 data to residents and their families as required. Facilities must keep residents and families informed about COVID-19 cases.
Jul 2, 2022	E · Potential for harm, repeated	The facility did not make sure its staff were vaccinated for COVID-19 in accordance with the federal requirements in effect at the time.
Jul 2, 2022	D · Potential for harm, one-off	The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate.
Jul 2, 2022	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation.
Jul 2, 2022	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do.
Jul 2, 2022	D · Potential for harm, one-off	The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services.
Jul 2, 2022	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Jul 2, 2022	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (1 → 3).

Year	Citations	Worst severity that year
2022	14	F
2024	1	E
2025	3	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Georgia avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.42	3.54	3.95	bottom 50% in Georgia; bottom 33% in the U.S.
Registered Nurse hours	0.82	0.50	0.69	top 10% in Georgia; top 26% in the U.S.
Weekend total nurse staffing	2.82	3.09	3.50	bottom 37% in Georgia; bottom 22% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.66	0.35	0.48	top 6% in Georgia; top 19% in the U.S.
Total nursing staff turnover (%)	50.4	46.0	45.8	bottom 34% in Georgia; bottom 36% in the U.S.
RN turnover (%)	46.2	44.5	42.9	bottom 44% in Georgia; bottom 42% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.14, RN 0.99, weekend 3.41. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5

Who owns this facility

For profit - Individual

Owner / manager	Type	Role	Stake	Since
Feist, Michael	Individual	5% or Greater Indirect Ownership Interest	100%	04/01/2023
Ross Operating Holding Company LLC	Organization	5% or Greater Direct Ownership Interest	100%	04/01/2023
Bennett, Kimnie	Individual	W-2 Managing Employee	NOT APPLICABLE	04/01/2023
Bennett, Kimnie	Individual	Operational/Managerial Control	NOT APPLICABLE	04/01/2023
Feist, Michael	Individual	Corporate Officer	NOT APPLICABLE	04/01/2023
Feist, Michael	Individual	Operational/Managerial Control	NOT APPLICABLE	04/01/2023

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you explain health changes and treatment options to residents and their families?"
"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
"How do you decide you have enough staff and resources for your resident population, including nights and weekends?"
"Who is your infection preventionist, and what training do they have?"
"What is your current policy for testing residents and staff when someone shows symptoms or there's an outbreak?"
"How do you handle COVID-19 vaccination for residents and staff, and what happens during an outbreak?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Marietta Center for Nursing and Healing	6.4 mi	Marietta, GA	★☆☆☆☆	2/5
Roselane Health Center by Harborview	7.3 mi	Marietta, GA	★★☆☆☆	2/5	abuse
Tower Road Post Acute, LLC	7.6 mi	Marietta, GA	★☆☆☆☆	2/5
Sandtown Health and Rehabilitation	8.9 mi	Marietta, GA	★★★★☆	4/5
Pruitthealth - Marietta	8.9 mi	Marietta, GA	★★★★☆	3/5
Powder Springs Center for Nursing & Healing	9.2 mi	Powder Springs, GA	★★☆☆☆	2/5
Pruitthealth - Austell	10.1 mi	Austell, GA	★☆☆☆☆	1/5
Anderson Mill Center for Nursing and Healing LLC	10.5 mi	Austell, GA	★★★☆☆	3/5
A.g. Rhodes Home, INC - Cobb	10.8 mi	Marietta, GA	★★★★☆	4/5
Blue Ridge Care Center LLC	11.0 mi	Dallas, GA	★★★☆☆	2/5
Presbyterian Village	11.1 mi	Austell, GA	★★☆☆☆	2/5
Woodstock Center for Nursing and Healing LLC	12.1 mi	Woodstock, GA	★☆☆☆☆	2/5	abuse

Compare this facility with the 3 closest →

All facilities in Kennesaw →

Facility data as of CMS processing date 2026-08-01. CCN 115515.

The Care File

Visit checklist — Ross Memorial Health Care Ctr

1780 Old Highway 41, Kennesaw, GA 30152 · 7704277256

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "How do you explain health changes and treatment options to residents and their families?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
☐ "How do you decide you have enough staff and resources for your resident population, including nights and weekends?"
☐ "Who is your infection preventionist, and what training do they have?"
☐ "What is your current policy for testing residents and staff when someone shows symptoms or there's an outbreak?"
☐ "How do you handle COVID-19 vaccination for residents and staff, and what happens during an outbreak?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 115515 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)