How to file a complaint about care →
No fines or payment denials in the published 3-year window.
13735 Highway 23, Belle Chasse, LA 70037 (opens Google Maps) · Plaquemines County · (504) 656-0068· 120 certified beds · avg 103 residents/day · certified since Nov 18, 1999 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: INSPIRED HEALTHCARE MANAGEMENT (6 facilities, chain avg rating 1.5★)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 3/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Showing the latest 3 of 31 inspection findings. Open the full record below to read every finding.
The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident. F-0726
The facility did not arrange hospice services for a resident who needed them, or help the resident move to a facility that could arrange hospice. Hospice provides comfort-focused care for people nearing the end of life. F-0849
The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. F-0880
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Sep 10, 2025 | D · Potential for more than minimal harm, isolated | The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident. · F-0726 |
| Sep 10, 2025 | D · Potential for more than minimal harm, isolated | The facility did not arrange hospice services for a resident who needed them, or help the resident move to a facility that could arrange hospice. Hospice provides comfort-focused care for people nearing the end of life. · F-0849 |
| Sep 10, 2025 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| May 28, 2025 | D · Potential for more than minimal harm, isolated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint · F-0550 |
| May 28, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · from a complaint · F-0690 |
| Oct 10, 2024 | D · Potential for more than minimal harm, isolated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · F-0550 |
| Oct 10, 2024 | D · Potential for more than minimal harm, isolated | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · F-0658 |
| Oct 10, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677 |
| Oct 10, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide basic life support, such as CPR, before emergency medical help arrived — care that's required when it matches the doctor's orders and the resident's own written wishes. · F-0678 |
| Oct 10, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail. · F-0698 |
| Oct 10, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · F-0755 |
| Oct 10, 2024 | D · Potential for more than minimal harm, isolated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Oct 10, 2024 | D · Potential for more than minimal harm, isolated | The facility did not prepare and serve food in a form that meets each resident's individual needs — for example, chopped, pureed, or softened food for residents with chewing or swallowing problems. · F-0805 |
| Oct 10, 2024 | D · Potential for more than minimal harm, isolated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Oct 10, 2024 | D · Potential for more than minimal harm, isolated | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · F-0842 |
| Aug 27, 2024 | E · Potential for more than minimal harm, pattern | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint · F-0686 |
| Apr 11, 2024 | E · Potential for more than minimal harm, pattern | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint · F-0684 |
| Apr 11, 2024 | D · Potential for more than minimal harm, isolated | The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time. · from a complaint · F-0561 |
| Apr 11, 2024 | D · Potential for more than minimal harm, isolated | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · from a complaint · F-0657 |
| Apr 11, 2024 | D · Potential for more than minimal harm, isolated | The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician. · from a complaint · F-0803 |
| Nov 16, 2023 | E · Potential for more than minimal harm, pattern | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · F-0584 |
| Nov 16, 2023 | E · Potential for more than minimal harm, pattern | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Nov 16, 2023 | E · Potential for more than minimal harm, pattern | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| Nov 16, 2023 | E · Potential for more than minimal harm, pattern | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · F-0755 |
| Nov 16, 2023 | E · Potential for more than minimal harm, pattern | The facility did not have enough support staff to safely and effectively run its food and nutrition service. · F-0802 |
| Nov 16, 2023 | E · Potential for more than minimal harm, pattern | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Nov 16, 2023 | E · Potential for more than minimal harm, pattern | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Nov 16, 2023 | D · Potential for more than minimal harm, isolated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · F-0609 |
| Nov 16, 2023 | D · Potential for more than minimal harm, isolated | The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. · F-0732 |
| Nov 16, 2023 | D · Potential for more than minimal harm, isolated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Aug 2, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint · F-0755 |
Citations from standard inspections decreased between the last two inspection cycles (10 → 3).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 11 | 0 | E |
| 2024 | 15 | 0 | E |
| 2025 | 5 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Louisiana avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.08 | 4.04 | 3.95 | top 46% in Louisiana; top 36% in the U.S. |
| Registered Nurse hours | 0.22 | 0.32 | 0.69 | bottom 34% in Louisiana; bottom 3% in the U.S. |
| Weekend total nurse staffing | 3.66 | 3.45 | 3.50 | top 30% in Louisiana; top 35% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.14 | 0.20 | 0.48 | bottom 47% in Louisiana; bottom 4% in the U.S. |
| Total nursing staff turnover (%) | 41.1 | 47.6 | 45.8 | top 28% in Louisiana; top 39% in the U.S. |
| RN turnover (%) | 20.0 | 41.6 | 42.9 | top 17% in Louisiana; top 13% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.72, RN 0.20, weekend 3.34.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.72 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 1/5 · long-stay residents: 1/5 · short-stay residents: —/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Riverbend Nursing and Rehabilitation Center, INC. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Delesernier, Mark | Individual | 5% or Greater Indirect Ownership Interest | 50% | 10/07/1997 |
| Riverbend Nursing and Rehabilitation Center INC | Organization | 5% or Greater Direct Ownership Interest | 100% | 10/01/1997 |
| Bowers, Alan | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/01/2023 |
| Bowers, Alan | Individual | ADP of the SNF | NOT APPLICABLE | 04/01/2023 |
| Delesernier, Mark | Individual | Corporate Director | NOT APPLICABLE | 10/01/1997 |
| Delesernier, Mark | Individual | Corporate Officer | NOT APPLICABLE | 10/07/1997 |
| Delesernier, Mark | Individual | ADP of the SNF | NOT APPLICABLE | 12/29/2020 |
| Goux, Jeremy | Individual | Corporate Director | NOT APPLICABLE | 12/29/2020 |
| Goux, Jeremy | Individual | Corporate Officer | NOT APPLICABLE | 12/29/2020 |
| Goux, Jeremy | Individual | ADP of the SNF | NOT APPLICABLE | 12/29/2020 |
| Goux, Timothy | Individual | Corporate Director | NOT APPLICABLE | 12/29/2020 |
| Goux, Timothy | Individual | ADP of the SNF | NOT APPLICABLE | 12/29/2020 |
| Inspired Healthcare Management, LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 02/01/2017 |
| Inspired Healthcare Management, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 10/06/2025 |
| Leach, Mary Lynn | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/08/2020 |
| Maronge, Kellie | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/01/2000 |
| Maronge, Kellie | Individual | ADP of the SNF | NOT APPLICABLE | 03/01/2000 |
All 17 owning or managing parties CMS has on file are shown — none excluded.
CMS lists this facility under the chain Inspired Healthcare Management — 6 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
Listed by state, then facility name — not a ranking.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Bayside Healthcare Center | 9.3 mi | Gretna, LA | ★★★★☆ | 4/5 | |
| Marrero Healthcare Center | 12.1 mi | Marrero, LA | ★★★★★ | 5/5 | |
| Our Lady of Wisdom Community Care Center | 12.3 mi | New Orleans, LA | ★★★★☆ | 4/5 | |
| Wynhoven Community Care Center | 12.3 mi | Marrero, LA | ★★★☆☆ | 2/5 | |
| Willow Wood at Woldenberg Village | 12.7 mi | New Orleans, LA | ★★★☆☆ | 3/5 | |
| Jo Ellen Smith Convalescent Center | 13.9 mi | New Orleans, LA | ★★★★☆ | 4/5 | |
| Covenant Home | 14.8 mi | New Orleans, LA | ★★★★☆ | 4/5 | |
| John J Hainkel Jr Home and Rehabilitation Center | 14.9 mi | New Orleans, LA | ★★★★★ | 5/5 | |
| St Jude's Health & Wellness Center | 16.1 mi | New Orleans, LA | ★☆☆☆☆ | 1/5 | abuse |
| Chateau de Notre Dame Community Care Center | 16.9 mi | New Orleans, LA | ★★☆☆☆ | 2/5 | |
| St. Margaret's Daughters Home | 17.4 mi | New Orleans, LA | ★★☆☆☆ | 2/5 | |
| Jefferson Healthcare Center | 18.2 mi | Jefferson, LA | ★☆☆☆☆ | 2/5 |
Facility data as of CMS processing date 2026-08-01. CCN 195481.
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