Park Ridge Nursing Home

Name: Park Ridge Nursing Home
Address: 1555 Long Pond Road, Rochester, NY, 14626, US
Telephone: 5857237205

1555 Long Pond Road, Rochester, NY 14626 · Monroe County · 120 certified beds · avg 122 residents/day · certified since Dec 1, 1972

Part of chain: ROCHESTER REGIONAL HEALTH (5 facilities, chain avg rating 4.2★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.80

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5

⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (17)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
May 1, 2026	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · from a complaint
Apr 29, 2024	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · from a complaint
Apr 29, 2024	D · Potential for harm, one-off	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. · from a complaint
Apr 29, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Apr 29, 2024	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint
Apr 29, 2024	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
Apr 29, 2024	B · Minimal risk, repeated	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint
Aug 19, 2022	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Aug 19, 2022	D · Potential for harm, one-off	The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident.
Aug 19, 2022	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Aug 19, 2022	B · Minimal risk, repeated	The facility did not post the names, addresses, and phone numbers of state agencies and advocacy groups, along with a notice that residents may file complaints with the state survey agency.
Aug 19, 2022	B · Minimal risk, repeated	The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day.
Feb 5, 2020	D · Potential for harm, one-off	The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time.
Feb 5, 2020	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Feb 5, 2020	D · Potential for harm, one-off	The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident.
Feb 5, 2020	B · Minimal risk, repeated	The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal.
Feb 5, 2020	B · Minimal risk, repeated	The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (5 → 6).

Year	Citations	Worst severity that year
2020	5	D
2022	5	D
2024	6	E
2026	1	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	New York avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.80	3.58	3.95	top 8% in New York; top 17% in the U.S.
Registered Nurse hours	0.69	0.68	0.69	top 33% in New York; top 37% in the U.S.
Weekend total nurse staffing	4.11	3.13	3.50	top 8% in New York; top 20% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.35	0.48	0.48	bottom 48% in New York; bottom 41% in the U.S.
Total nursing staff turnover (%)	41.9	40.3	45.8	bottom 43% in New York; top 41% in the U.S.
RN turnover (%)	47.6	39.8	42.9	bottom 29% in New York; bottom 40% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.36, RN 0.63, weekend 3.74. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Alag, Karan	Individual	Corporate Director	NOT APPLICABLE	07/01/2020
Becker, Linda	Individual	Corporate Officer	NOT APPLICABLE	07/01/2014
Cooney-Miner, Dianne	Individual	Corporate Director	NOT APPLICABLE	05/24/2017
Crilly, Thomas	Individual	Corporate Director	NOT APPLICABLE	01/01/2010
Davis, Richard	Individual	Corporate Officer	NOT APPLICABLE	03/01/2022
Destephano, Ralph	Individual	Corporate Director	NOT APPLICABLE	12/07/2016
Gallina, Karen	Individual	Corporate Officer	NOT APPLICABLE	07/01/2014
Glastonbury, Howard	Individual	Corporate Officer	NOT APPLICABLE	07/01/2020
Hamilton, Yvonne	Individual	W-2 Managing Employee	NOT APPLICABLE	09/01/2021
Holder, Nichole	Individual	W-2 Managing Employee	NOT APPLICABLE	01/01/2021
Hoyt, Shawn	Individual	W-2 Managing Employee	NOT APPLICABLE	04/14/2021
Mapstone, Jeffrey	Individual	Corporate Officer	NOT APPLICABLE	07/01/2014
Meyers, Daniel	Individual	Corporate Officer	NOT APPLICABLE	07/01/2014
Mulconry, Marcy	Individual	Corporate Director	NOT APPLICABLE	07/01/2020
Murray, James	Individual	Corporate Officer	NOT APPLICABLE	07/01/2020
Patton, Elizabeth	Individual	Corporate Officer	NOT APPLICABLE	07/01/2014
Riedy, Dawn	Individual	Corporate Director	NOT APPLICABLE	07/01/2020
Riley, Thomas	Individual	Corporate Director	NOT APPLICABLE	12/07/2016
Sawyko, Leon	Individual	Corporate Officer	NOT APPLICABLE	07/01/2014
Tedesco, Julia	Individual	Corporate Director	NOT APPLICABLE	05/24/2017

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What is your current medication error rate, and what have you changed to bring errors down?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"How do you keep residents' medical records accurate, complete, and secure?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Hamilton Manor Nursing Home	1.6 mi	Rochester, NY	★★★★☆	4/5
The Brook at High Falls Nursing Home and Rehabilit	4.2 mi	Rochester, NY	★★☆☆☆	2/5
Latta Road Nursing Home West	4.4 mi	Rochester, NY	★★★★★	5/5
Latta Road Nursing Home East	4.4 mi	Rochester, NY	★★★☆☆	3/5
Rochester Center for Rehabilitation and Nursing	4.5 mi	Rochester, NY	★☆☆☆☆	1/5
Unity Living Center	4.5 mi	Rochester, NY	★★★☆☆	2/5
Waterview Heights Rehabilitation and Nursing Cente	4.7 mi	Rochester, NY		—/5	SFF
Wedgewood Nursing and Rehabilitation Center	5.1 mi	Spencerport, NY	★★☆☆☆	2/5
Edna Tina Wilson Living Center	5.4 mi	Rochester, NY	★★★★★	5/5
Church Home of the Protestant Episcopal Church	5.7 mi	Rochester, NY	★★★☆☆	3/5

Compare this facility with the 3 closest →

All facilities in Rochester →

Facility data as of CMS processing date 2026-08-01. CCN 335369.

The Care File

Visit checklist — Park Ridge Nursing Home

1555 Long Pond Road, Rochester, NY 14626 · 5857237205

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "What is your current medication error rate, and what have you changed to bring errors down?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "How do you keep residents' medical records accurate, complete, and secure?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 335369 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)