Wayne Health Care
100 Sunset Drive, Newark, NY 14513 · Wayne County · 182 certified beds · avg 174 residents/day · certified since Aug 6, 1973
Part of chain: ROCHESTER REGIONAL HEALTH (5 facilities, chain avg rating 4.2★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Immediate jeopardy, one-off · May 23, 2022 · F-0689
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Jul 22, 2022 (Deficient, Provider has date of correction)
All citations in the current public record (6)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Sep 13, 2024 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| May 23, 2022 | ▲ J · Immediate jeopardy, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| May 23, 2022 | D · Potential for harm, one-off | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. |
| Aug 6, 2019 | D · Potential for harm, one-off | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. |
| Aug 6, 2019 | D · Potential for harm, one-off | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. |
| Aug 6, 2019 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (2 → 1).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2019 | 3 | 0 | D |
| 2022 | 2 | 1 | J ▲ |
| 2024 | 1 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | New York avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.46 | 3.58 | 3.95 | top 14% in New York; top 24% in the U.S. |
| Registered Nurse hours | 0.71 | 0.68 | 0.69 | top 30% in New York; top 35% in the U.S. |
| Weekend total nurse staffing | 3.73 | 3.13 | 3.50 | top 17% in New York; top 32% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.25 | 0.48 | 0.48 | bottom 27% in New York; bottom 22% in the U.S. |
| Total nursing staff turnover (%) | 36.5 | 40.3 | 45.8 | top 46% in New York; top 28% in the U.S. |
| RN turnover (%) | 31.0 | 39.8 | 42.9 | top 34% in New York; top 31% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.70, RN 0.59, weekend 3.10. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 4/5 · short-stay residents: 5/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Alag, Karan | Individual | Corporate Director | NOT APPLICABLE | 07/01/2020 |
| Becker, Linda | Individual | Corporate Director | NOT APPLICABLE | 07/01/2020 |
| Bernstein, Paul | Individual | Corporate Officer | NOT APPLICABLE | 07/01/2020 |
| Bieber, Eric | Individual | Corporate Officer | NOT APPLICABLE | 11/04/2014 |
| Cooney-Miner, Dianne | Individual | Corporate Director | NOT APPLICABLE | 07/01/2020 |
| Crilly, Thomas | Individual | W-2 Managing Employee | NOT APPLICABLE | 04/01/2015 |
| Crilly, Thomas | Individual | Corporate Officer | NOT APPLICABLE | 04/01/2015 |
| Destephano, Ralph | Individual | Corporate Director | NOT APPLICABLE | 07/01/2020 |
| Gallina, Karen | Individual | Corporate Director | NOT APPLICABLE | 07/01/2020 |
| Glastonbury, Howard | Individual | W-2 Managing Employee | NOT APPLICABLE | 01/01/2021 |
| Glastonbury, Howard | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2021 |
| Holder, Nichole | Individual | W-2 Managing Employee | NOT APPLICABLE | 01/01/2021 |
| Hoyt, Shawn | Individual | W-2 Managing Employee | NOT APPLICABLE | 04/14/2021 |
| Mapstone, Jeffrey | Individual | Corporate Director | NOT APPLICABLE | 07/01/2020 |
| Meyers, Daniel | Individual | Corporate Director | NOT APPLICABLE | 07/01/2020 |
| Mulconry, Marcy | Individual | Corporate Director | NOT APPLICABLE | 07/01/2020 |
| Patton, Elizabeth | Individual | Corporate Director | NOT APPLICABLE | 07/01/2020 |
| Patton, Patricia | Individual | W-2 Managing Employee | NOT APPLICABLE | 04/01/2015 |
| Riedy, Dawn | Individual | Corporate Director | NOT APPLICABLE | 07/01/2020 |
| Riley, Thomas | Individual | Corporate Director | NOT APPLICABLE | 07/01/2020 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
- "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
- "What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Newark Manor Nursing Home INC | 0.7 mi | Newark, NY | ★★★★☆ | 4/5 | |
| Wayne County Nursing Home | 4.2 mi | Lyons, NY | ★☆☆☆☆ | 1/5 | |
| Clifton Springs Hospital and Clinic Extended Care | 7.2 mi | Clifton Springs, NY | ★★★★☆ | 4/5 | |
| Sodus Rehabilitation & Nursing Center | 13.2 mi | Sodus, NY | ★★★☆☆ | 3/5 | |
| Ontario Center for Rehabilitation and Healthcare | 13.2 mi | Canandaigua, NY | ★☆☆☆☆ | 1/5 | abuse |
| Finger Lakes Health | 14.1 mi | Geneva, NY | ★★☆☆☆ | 2/5 | |
| Elm Manor Nursing and Rehabilitation Center | 14.5 mi | Canandaigua, NY | ★☆☆☆☆ | 1/5 | |
| M.M. Ewing Continuing Care Center | 15.7 mi | Canandaigua, NY | ★★★★★ | 4/5 | |
| Aaron Manor Rehabilitation and Nursing Center | 16.3 mi | Fairport, NY | ★★★★★ | 4/5 | |
| Crest Manor Living and Rehabilitation Center | 16.6 mi | Fairport, NY | ★☆☆☆☆ | 1/5 | |
| Fairport Rehabilitation and Nursing Center | 17.0 mi | Fairport, NY | ★★☆☆☆ | 2/5 | |
| Seneca Nursing & Rehabilitation Center, LLC | 17.1 mi | Waterloo, NY | ★★★★☆ | 4/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 335403.