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Clifton Springs Hospital and Clinic Extended Care
2 Coulter Road, Clifton Springs, NY 14432 (opens Google Maps) · Ontario County · (315) 462-0557· 108 certified beds · avg 106 residents/day · certified since Jan 10, 1972 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: ROCHESTER REGIONAL HEALTH (5 facilities, chain avg rating 4.2★)
4/5
Health inspection rating (on-site)
inspected Nov 15, 2024
0
Serious findings on record
$0
Fines, last 3 years
3.47
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 12 inspection findings. Open the full record below to read every finding.
The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. F-0580
The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. F-0656
The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. F-0658
View all 12 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Nov 15, 2024 | D · Potential for more than minimal harm, isolated | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · F-0580 |
| Nov 15, 2024 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Nov 15, 2024 | D · Potential for more than minimal harm, isolated | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · F-0658 |
| Nov 15, 2024 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| Nov 15, 2024 | B · Potential for minimal harm, pattern | The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. · F-0732 |
| Mar 3, 2023 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| May 18, 2021 | D · Potential for more than minimal harm, isolated | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · F-0580 |
| May 18, 2021 | D · Potential for more than minimal harm, isolated | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657 |
| May 18, 2021 | D · Potential for more than minimal harm, isolated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677 |
| May 18, 2021 | D · Potential for more than minimal harm, isolated | The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail. · F-0698 |
| May 18, 2021 | B · Potential for minimal harm, pattern | The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. · F-0623 |
| May 18, 2021 | B · Potential for minimal harm, pattern | The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave. · F-0625 |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (1 → 5).
All citationsSerious citations (G–L)
2021
All citations: 6
Serious citations (G–L): 0
2023
All citations: 1
Serious citations (G–L): 0
2024
All citations: 5
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2021 | 6 | 0 | D |
| 2023 | 1 | 0 | D |
| 2024 | 5 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityNew York averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 3.47
New York average: 3.58
U.S. average: 3.95
Registered Nurse hours
This facility: 0.56
New York average: 0.68
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.03
New York average: 3.13
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | New York avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.47 | 3.58 | 3.95 | top 47% in New York; bottom 35% in the U.S. |
| Registered Nurse hours | 0.56 | 0.68 | 0.69 | bottom 48% in New York; bottom 46% in the U.S. |
| Weekend total nurse staffing | 3.03 | 3.13 | 3.50 | top 48% in New York; bottom 33% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.44 | 0.48 | 0.48 | top 35% in New York; top 42% in the U.S. |
| Total nursing staff turnover (%) | 46.4 | 40.3 | 45.8 | bottom 34% in New York; bottom 46% in the U.S. |
| RN turnover (%) | 38.9 | 39.8 | 42.9 | bottom 48% in New York; top 45% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.09, RN 0.65, weekend 3.57.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.09 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 3/5 · long-stay residents: 2/5 · short-stay residents: 4/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Clifton Springs Hospital and Clinic Extended Care. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Adams, Holly | Individual | Corporate Director | NOT APPLICABLE | 01/24/2017 |
| Adams, Kerry | Individual | Corporate Director | NOT APPLICABLE | 01/24/2017 |
| Crilly, Thomas | Individual | W-2 Managing Employee | NOT APPLICABLE | 04/01/2015 |
| Crilly, Thomas | Individual | Corporate Director | NOT APPLICABLE | 04/01/2015 |
| Day, Nicholas | Individual | Corporate Director | NOT APPLICABLE | 07/01/2020 |
| Glastonbury, Howard | Individual | Corporate Officer | NOT APPLICABLE | 07/01/2020 |
| Hamilton, Yvonne | Individual | W-2 Managing Employee | NOT APPLICABLE | 09/01/2021 |
| Holder, Nichole | Individual | W-2 Managing Employee | NOT APPLICABLE | 04/01/2015 |
| Hoyt, Shawn | Individual | W-2 Managing Employee | NOT APPLICABLE | 04/14/2021 |
| Ignaczak, Stephen | Individual | Corporate Director | NOT APPLICABLE | 08/28/2008 |
| Mattoon, Lisa | Individual | Corporate Officer | NOT APPLICABLE | 07/01/2021 |
| Mirhadi, Kayvan | Individual | Corporate Director | NOT APPLICABLE | 07/01/2020 |
| Mueller, Sally | Individual | Corporate Director | NOT APPLICABLE | 01/24/2017 |
| Reiter, Jean | Individual | W-2 Managing Employee | NOT APPLICABLE | 01/01/2022 |
| Riccio, Dustin | Individual | Corporate Officer | NOT APPLICABLE | 04/01/2015 |
| Sobel, Sidney | Individual | Corporate Director | NOT APPLICABLE | 02/26/2004 |
| Stuck, Dina | Individual | Corporate Director | NOT APPLICABLE | 07/01/2020 |
| Woodhouse, Robert | Individual | Corporate Director | NOT APPLICABLE | 12/31/1984 |
| Young, William | Individual | Corporate Director | NOT APPLICABLE | 03/03/1994 |
All 19 owning or managing parties CMS has on file are shown — none excluded.
Other facilities in the same chain
CMS lists this facility under the chain Rochester Regional Health — 5 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
- Edna Tina Wilson Living Center — Rochester, NY · overall 5/5
- Park Ridge Nursing Home — Rochester, NY · overall 5/5
- Unity Living Center — Rochester, NY · overall 3/5
- Wayne Health Care — Newark, NY · overall 4/5
Listed by state, then facility name — not a ranking.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "If my family member falls or their condition changes, exactly when and how will I be notified?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "Where do you post your daily staffing numbers, and can I see today's?"
- "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
- "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
- "How do you coordinate and monitor care for residents who receive dialysis?"
Also worth asking anywhere
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 46% total nursing staff turnover here — who on the care team has been with you longest?"
- "The ownership record on file lists 19 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Ontario Center for Rehabilitation and Healthcare | 6.4 mi | Canandaigua, NY | ★☆☆☆☆ | 1/5 | abuse |
| Wayne Health Care | 7.2 mi | Newark, NY | ★★★★☆ | 3/5 | |
| Newark Manor Nursing Home INC | 7.4 mi | Newark, NY | ★★★★☆ | 4/5 | |
| Elm Manor Nursing and Rehabilitation Center | 8.7 mi | Canandaigua, NY | ★☆☆☆☆ | 1/5 | |
| Wayne County Nursing Home | 9.2 mi | Lyons, NY | ★☆☆☆☆ | 1/5 | |
| Finger Lakes Health | 9.5 mi | Geneva, NY | ★★☆☆☆ | 2/5 | |
| M.M. Ewing Continuing Care Center | 9.6 mi | Canandaigua, NY | ★★★★★ | 4/5 | |
| Seneca Nursing & Rehabilitation Center, LLC | 15.2 mi | Waterloo, NY | ★★★★☆ | 4/5 | |
| Crest Manor Living and Rehabilitation Center | 17.0 mi | Fairport, NY | ★☆☆☆☆ | 1/5 | |
| Aaron Manor Rehabilitation and Nursing Center | 17.2 mi | Fairport, NY | ★★★★★ | 4/5 | |
| Fairport Rehabilitation and Nursing Center | 18.5 mi | Fairport, NY | ★★☆☆☆ | 2/5 |
Facility data as of CMS processing date 2026-08-01. CCN 335361.