How to file a complaint about care →
No fines or payment denials in the published 3-year window.
505 Mt. Hope Avenue, Rochester, NY 14620 (opens Google Maps) · Monroe County · (585) 546-8400· 182 certified beds · avg 138 residents/day · certified since Sep 1, 1968 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
New to these records? How to read an inspection report →
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5 · how star ratings work →
⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Showing the latest 3 of 12 inspection findings. Open the full record below to read every finding.
The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. · from a complaint F-0607
The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · from a complaint F-0812
The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint F-0677
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jan 9, 2024 | E · Potential for more than minimal harm, pattern | The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. · from a complaint · F-0607 |
| Jan 9, 2024 | E · Potential for more than minimal harm, pattern | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · from a complaint · F-0812 |
| Jan 9, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint · F-0677 |
| Jan 9, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate pain management for a resident who needed it. · from a complaint · F-0697 |
| Jan 9, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide special eating equipment and utensils — like adaptive cups or easy-grip silverware — for residents who need them, along with appropriate help at meals. · from a complaint · F-0810 |
| Mar 11, 2022 | E · Potential for more than minimal harm, pattern | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Mar 11, 2022 | D · Potential for more than minimal harm, isolated | The facility did not make sure residents were fully informed about their own health, care, and treatments in a way they could understand. · F-0552 |
| Mar 11, 2022 | D · Potential for more than minimal harm, isolated | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · F-0584 |
| Mar 11, 2022 | D · Potential for more than minimal harm, isolated | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · F-0610 |
| Oct 8, 2019 | D · Potential for more than minimal harm, isolated | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · F-0610 |
| Oct 8, 2019 | D · Potential for more than minimal harm, isolated | The facility did not reassess a resident after a significant change in their condition, such as a sudden decline in health. A full new assessment is required when a resident's condition changes in a major way. · F-0637 |
| Oct 8, 2019 | D · Potential for more than minimal harm, isolated | The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. · F-0693 |
Citations from standard inspections stayed about the same across the last two inspection cycles (4 → 5).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2019 | 3 | 0 | D |
| 2022 | 4 | 0 | E |
| 2024 | 5 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | New York avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.87 | 3.58 | 3.95 | top 7% in New York; top 15% in the U.S. |
| Registered Nurse hours | 0.54 | 0.68 | 0.69 | bottom 45% in New York; bottom 44% in the U.S. |
| Weekend total nurse staffing | 4.42 | 3.13 | 3.50 | top 5% in New York; top 13% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.20 | 0.48 | 0.48 | bottom 16% in New York; bottom 13% in the U.S. |
| Total nursing staff turnover (%) | 38.8 | 40.3 | 45.8 | bottom 49% in New York; top 33% in the U.S. |
| RN turnover (%) | 25.0 | 39.8 | 42.9 | top 19% in New York; top 20% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.23, RN 0.47, weekend 3.83.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.23 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 5/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Church Home of the Protestant Episcopal Church. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Berk, Mary | Individual | Corporate Director | NOT APPLICABLE | 05/01/2024 |
| Episcopal Senior Life Communities, INC. | Organization | Operational/Managerial Control | NOT APPLICABLE | 04/01/1996 |
| Halloran, Michelle | Individual | Corporate Officer | NOT APPLICABLE | 07/02/2023 |
| Halloran, Michelle | Individual | ADP of the SNF | NOT APPLICABLE | 07/02/2023 |
| Lovejoy, Megan | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/27/2025 |
| Lovejoy, Megan | Individual | ADP of the SNF | NOT APPLICABLE | 04/27/2025 |
| Marcello, Lisa | Individual | Corporate Officer | NOT APPLICABLE | 04/04/2000 |
| Rab, Ahmed | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/16/2021 |
| Rab, Ahmed | Individual | ADP of the SNF | NOT APPLICABLE | 03/13/2026 |
| Teugeman, Amanda | Individual | Corporate Officer | NOT APPLICABLE | 10/02/2016 |
| Thomsen, Jessica | Individual | Corporate Officer | NOT APPLICABLE | 09/04/2022 |
| Thomsen, Jessica | Individual | ADP of the SNF | NOT APPLICABLE | 09/04/2022 |
| Wendland, Melissa | Individual | Corporate Director | NOT APPLICABLE | 05/01/2024 |
| Yates, Richard | Individual | Corporate Director | NOT APPLICABLE | 05/08/2017 |
All 14 owning or managing parties CMS has on file are shown — none excluded.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| St. John's Health Care Corporation | 0.7 mi | Rochester, NY | ★☆☆☆☆ | 1/5 | |
| Kirkhaven | 1.2 mi | Rochester, NY | ★☆☆☆☆ | 1/5 | |
| Unity Living Center | 1.2 mi | Rochester, NY | ★★★☆☆ | 2/5 | |
| Lilac Manor Rehabilitation and Nursing Center | 1.7 mi | Rochester, NY | ★☆☆☆☆ | 1/5 | |
| The Brightonian, INC | 1.8 mi | Rochester, NY | ★★★★★ | 5/5 | |
| Monroe Community Hospital | 1.9 mi | Rochester, NY | ★☆☆☆☆ | 1/5 | |
| Woodside Manor Nursing Home INC | 2.1 mi | Rochester, NY | ★★★★☆ | 4/5 | |
| The Highlands at Brighton | 2.2 mi | Rochester, NY | ★★★☆☆ | 3/5 | |
| The Hurlbut | 3.0 mi | Rochester, NY | ★★☆☆☆ | 3/5 | |
| Jewish Home of Rochester | 3.0 mi | Rochester, NY | ★★★★★ | 4/5 | |
| Blossom Health Care Center INC. | 3.5 mi | Rochester, NY | ★☆☆☆☆ | 2/5 | |
| Rochester Center for Rehabilitation and Nursing | 3.7 mi | Rochester, NY | ★☆☆☆☆ | 1/5 |
Compare this facility with the 3 closest →
CMS records place this facility in Monroe, NY — 32 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 335263.
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