Church Home of the Protestant Episcopal Church
505 Mt. Hope Avenue, Rochester, NY 14620 · Monroe County · 182 certified beds · avg 138 residents/day · certified since Sep 1, 1968
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5
⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (12)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jan 9, 2024 | E · Potential for harm, repeated | The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. · from a complaint |
| Jan 9, 2024 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · from a complaint |
| Jan 9, 2024 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint |
| Jan 9, 2024 | D · Potential for harm, one-off | The facility did not provide safe and appropriate pain management for a resident who needed it. · from a complaint |
| Jan 9, 2024 | D · Potential for harm, one-off | The facility did not provide special eating equipment and utensils — like adaptive cups or easy-grip silverware — for residents who need them, along with appropriate help at meals. · from a complaint |
| Mar 11, 2022 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Mar 11, 2022 | D · Potential for harm, one-off | The facility did not make sure residents were fully informed about their own health, care, and treatments in a way they could understand. |
| Mar 11, 2022 | D · Potential for harm, one-off | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. |
| Mar 11, 2022 | D · Potential for harm, one-off | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. |
| Oct 8, 2019 | D · Potential for harm, one-off | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. |
| Oct 8, 2019 | D · Potential for harm, one-off | The facility did not reassess a resident after a significant change in their condition, such as a sudden decline in health. A full new assessment is required when a resident's condition changes in a major way. |
| Oct 8, 2019 | D · Potential for harm, one-off | The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. |
Inspection trend by year
Citations from standard inspections stayed about the same across the last two inspection cycles (4 → 5).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2019 | 3 | 0 | D |
| 2022 | 4 | 0 | E |
| 2024 | 5 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | New York avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.87 | 3.58 | 3.95 | top 7% in New York; top 15% in the U.S. |
| Registered Nurse hours | 0.54 | 0.68 | 0.69 | bottom 45% in New York; bottom 44% in the U.S. |
| Weekend total nurse staffing | 4.42 | 3.13 | 3.50 | top 5% in New York; top 13% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.20 | 0.48 | 0.48 | bottom 16% in New York; bottom 13% in the U.S. |
| Total nursing staff turnover (%) | 38.8 | 40.3 | 45.8 | bottom 49% in New York; top 33% in the U.S. |
| RN turnover (%) | 25.0 | 39.8 | 42.9 | top 19% in New York; top 20% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.23, RN 0.47, weekend 3.83. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 5/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Berk, Mary | Individual | Corporate Director | NOT APPLICABLE | 05/01/2024 |
| Episcopal Senior Life Communities, INC. | Organization | Operational/Managerial Control | NOT APPLICABLE | 04/01/1996 |
| Halloran, Michelle | Individual | Corporate Officer | NOT APPLICABLE | 07/02/2023 |
| Halloran, Michelle | Individual | ADP of the SNF | NOT APPLICABLE | 07/02/2023 |
| Lovejoy, Megan | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/27/2025 |
| Lovejoy, Megan | Individual | ADP of the SNF | NOT APPLICABLE | 04/27/2025 |
| Marcello, Lisa | Individual | Corporate Officer | NOT APPLICABLE | 04/04/2000 |
| Rab, Ahmed | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/16/2021 |
| Rab, Ahmed | Individual | ADP of the SNF | NOT APPLICABLE | 03/13/2026 |
| Teugeman, Amanda | Individual | Corporate Officer | NOT APPLICABLE | 10/02/2016 |
| Thomsen, Jessica | Individual | Corporate Officer | NOT APPLICABLE | 09/04/2022 |
| Thomsen, Jessica | Individual | ADP of the SNF | NOT APPLICABLE | 09/04/2022 |
| Wendland, Melissa | Individual | Corporate Director | NOT APPLICABLE | 05/01/2024 |
| Yates, Richard | Individual | Corporate Director | NOT APPLICABLE | 05/08/2017 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What specific steps do you take to prevent abuse and neglect, and how are staff trained on them?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
- "How do you assess and manage residents' pain, especially for those who have trouble communicating?"
- "What adaptive eating equipment do you provide, and how do you decide who needs help at meals?"
- "How do you explain health changes and treatment options to residents and their families?"
- "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
- "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| St. John's Health Care Corporation | 0.7 mi | Rochester, NY | ★☆☆☆☆ | 1/5 | |
| Kirkhaven | 1.2 mi | Rochester, NY | ★☆☆☆☆ | 1/5 | |
| Unity Living Center | 1.2 mi | Rochester, NY | ★★★☆☆ | 2/5 | |
| Lilac Manor Rehabilitation and Nursing Center | 1.7 mi | Rochester, NY | ★☆☆☆☆ | 1/5 | |
| The Brightonian, INC | 1.8 mi | Rochester, NY | ★★★★★ | 5/5 | |
| Monroe Community Hospital | 1.9 mi | Rochester, NY | ★☆☆☆☆ | 1/5 | |
| Woodside Manor Nursing Home INC | 2.1 mi | Rochester, NY | ★★★★☆ | 4/5 | |
| The Highlands at Brighton | 2.2 mi | Rochester, NY | ★★★☆☆ | 3/5 | |
| The Hurlbut | 3.0 mi | Rochester, NY | ★★☆☆☆ | 3/5 | |
| Jewish Home of Rochester | 3.0 mi | Rochester, NY | ★★★★★ | 4/5 | |
| Blossom Health Care Center INC. | 3.5 mi | Rochester, NY | ★☆☆☆☆ | 2/5 | |
| Rochester Center for Rehabilitation and Nursing | 3.7 mi | Rochester, NY | ★☆☆☆☆ | 1/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 335263.