Penfield Place

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.49, RN 0.63, weekend 3.88.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.49 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Individual

All 12 owning or managing parties CMS has on file are shown — none excluded.

Other facilities in the same chain

CMS lists this facility under the chain Hurlbut Care — 13 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• Seneca Nursing & Rehabilitation Center, LLC — Waterloo, NY · overall 4/5
• The Brightonian, INC — Rochester, NY · overall 5/5
• The Hurlbut — Rochester, NY · overall 2/5
• Waterview Heights Rehabilitation and Nursing Cente — Rochester, NY · overall —/5SFF
• Woodside Manor Nursing Home INC — Rochester, NY · overall 4/5
• Avon Nursing Home L L C — Avon, NY · overall 4/5
• Conesus Lake Nursing Home, LLC — Livonia, NY · overall 5/5
• Hamilton Manor Nursing Home — Rochester, NY · overall 4/5

Listed by state, then facility name — not a ranking. Showing 8 of the 12 others, continuing from this facility's own place in that list.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "If my family member is able to manage their own medications, would you allow it, and how is that decided?"
• "Can you show me an example care plan, and how are families included when it's created and updated?"
• "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
• "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
• "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
• "What is your current medication error rate, and what have you changed to bring errors down?"
• "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
• "How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"

Also worth asking anywhere

• "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 51% total nursing staff turnover here — who on the care team has been with you longest?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Monroe, NY — 32 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

• Rochester Center for Rehabilitation and Nursing — Rochester, NY · overall 1/5
• St. Ann's Community — Rochester, NY · overall 4/5
• St. John's Health Care Corporation — Rochester, NY · overall 1/5
• The Brook at High Falls Nursing Home and Rehabilit — Rochester, NY · overall 2/5

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Penfield →