Unity Living Center

Name: Unity Living Center
Address: 89 Genesee Street, Rochester, NY, 14611, US
Telephone: 5853683881

89 Genesee Street, Rochester, NY 14611 · Monroe County · 120 certified beds · avg 117 residents/day · certified since Jan 1, 1978

Part of chain: ROCHESTER REGIONAL HEALTH (5 facilities, chain avg rating 4.2★)

2/5

Health inspection rating (on-site)

Serious findings on record

$12,868

Fines, last 3 years

3.87

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 3/5

⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Immediate jeopardy, one-off · Jul 25, 2024 · F-0880

The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.

Why it matters: Weak infection control lets illnesses like flu, COVID-19, and drug-resistant infections spread quickly among vulnerable residents.

Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.

Corrected: Aug 28, 2024 (Deficient, Provider has date of correction)

All citations in the current public record (11)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
May 15, 2025	E · Potential for harm, repeated	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint
Jul 25, 2024	▲ J · Immediate jeopardy, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Jul 25, 2024	D · Potential for harm, one-off	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.
Jul 25, 2024	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Sep 9, 2022	E · Potential for harm, repeated	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Sep 9, 2022	D · Potential for harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
Sep 9, 2022	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Sep 9, 2022	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Sep 9, 2022	B · Minimal risk, repeated	The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave.
Feb 26, 2020	D · Potential for harm, one-off	The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly.
Feb 26, 2020	D · Potential for harm, one-off	The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (5 → 3).

Year	Citations	Serious (G–L)	Worst severity that year
2020	2	0	D
2022	5	0	E
2024	3	1	J ▲
2025	1	0	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

1 fine totaling $12,868.

Date	Type	Amount / length
Jul 25, 2024	Fine	$12,868

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	New York avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.87	3.58	3.95	top 30% in New York; top 45% in the U.S.
Registered Nurse hours	0.47	0.68	0.69	bottom 30% in New York; bottom 34% in the U.S.
Weekend total nurse staffing	3.48	3.13	3.50	top 25% in New York; top 43% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.30	0.48	0.48	bottom 38% in New York; bottom 31% in the U.S.
Total nursing staff turnover (%)	29.4	40.3	45.8	top 26% in New York; top 13% in the U.S.
RN turnover (%)	18.8	39.8	42.9	top 8% in New York; top 12% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.08, RN 0.50, weekend 3.67. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 4/5 · short-stay residents: 5/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Adonis, Rachel	Individual	Corporate Director	NOT APPLICABLE	07/01/2014
Alag, Karan	Individual	Corporate Director	NOT APPLICABLE	10/25/2019
Becker, Linda	Individual	Corporate Director	NOT APPLICABLE	07/01/2014
Cooney-Miner, Dianne	Individual	Corporate Director	NOT APPLICABLE	10/28/2019
Crilly, Thomas	Individual	Corporate Officer	NOT APPLICABLE	01/01/2010
Destephano, Ralph	Individual	Corporate Director	NOT APPLICABLE	07/01/2014
Ferris, Nancy	Individual	Corporate Director	NOT APPLICABLE	07/01/2014
Gallina, Karen	Individual	Corporate Director	NOT APPLICABLE	07/01/2014
Glastonbury, Howard	Individual	Corporate Director	NOT APPLICABLE	03/01/2020
Holder, Nichole	Individual	W-2 Managing Employee	NOT APPLICABLE	01/01/2021
Houseknecht, Thomas	Individual	Corporate Director	NOT APPLICABLE	12/07/2016
Hoyt, Shawn	Individual	W-2 Managing Employee	NOT APPLICABLE	04/14/2021
Lynch, Anna	Individual	Corporate Director	NOT APPLICABLE	07/01/2014
Mapstone, Jeffrey	Individual	Corporate Director	NOT APPLICABLE	07/01/2014
Meyers, Daniel	Individual	Corporate Director	NOT APPLICABLE	07/01/2014
Mulconry, Marcy	Individual	Corporate Director	NOT APPLICABLE	10/25/2019
Nuccitelli, Michael	Individual	Corporate Director	NOT APPLICABLE	07/01/2014
Olivieri, Leonard	Individual	Corporate Director	NOT APPLICABLE	07/01/2014
Patton, Elizabeth	Individual	Corporate Director	NOT APPLICABLE	07/01/2014
Riedman, David	Individual	Corporate Director	NOT APPLICABLE	12/07/2016

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"How do you keep residents' medical records accurate, complete, and secure?"
"What systems do you use to prevent medication errors, and what happens when one occurs?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
"What is your current medication error rate, and what have you changed to bring errors down?"
"If my family member goes to the hospital, how long will you hold their bed, and will we get that in writing?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Church Home of the Protestant Episcopal Church	1.2 mi	Rochester, NY	★★★☆☆	3/5
St. John's Health Care Corporation	1.8 mi	Rochester, NY	★☆☆☆☆	1/5
Kirkhaven	2.0 mi	Rochester, NY	★☆☆☆☆	1/5
Lilac Manor Rehabilitation and Nursing Center	2.5 mi	Rochester, NY	★☆☆☆☆	1/5
Monroe Community Hospital	2.7 mi	Rochester, NY	★☆☆☆☆	1/5
Rochester Center for Rehabilitation and Nursing	2.9 mi	Rochester, NY	★☆☆☆☆	1/5
The Brightonian, INC	3.0 mi	Rochester, NY	★★★★★	5/5
Woodside Manor Nursing Home INC	3.2 mi	Rochester, NY	★★★★☆	4/5
The Highlands at Brighton	3.3 mi	Rochester, NY	★★★☆☆	3/5
The Brook at High Falls Nursing Home and Rehabilit	3.4 mi	Rochester, NY	★★☆☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Rochester →

Facility data as of CMS processing date 2026-08-01. CCN 335620.

The Care File

Visit checklist — Unity Living Center

89 Genesee Street, Rochester, NY 14611 · 5853683881

Health inspection rating 2/5 · CMS overall 3/5· Fines (3y): $12,868

Most serious findings on record:

▲ Jul 25, 2024 (F-0880, Immediate jeopardy, one-off): The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.

Questions for the administrator:

☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "How do you keep residents' medical records accurate, complete, and secure?"
☐ "What systems do you use to prevent medication errors, and what happens when one occurs?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
☐ "What is your current medication error rate, and what have you changed to bring errors down?"
☐ "If my family member goes to the hospital, how long will you hold their bed, and will we get that in writing?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 335620 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)