The Pearl Nursing Center of Rochester

Name: The Pearl Nursing Center of Rochester
Address: 1335 Portland Avenue, Rochester, NY, 14621, US
Telephone: 5855040400

1335 Portland Avenue, Rochester, NY 14621 · Monroe County · 120 certified beds · avg 105 residents/day · certified since Jan 1, 1975

1/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.41

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★☆☆☆☆1/5 · CMS overall rating: 1/5

⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (40)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Dec 11, 2025	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint
Dec 11, 2025	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · from a complaint
Sep 10, 2025	E · Potential for harm, repeated	The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. · from a complaint
Sep 10, 2025	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint
Aug 22, 2025	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint
Nov 19, 2024	E · Potential for harm, repeated	The facility did not provide basic life support, such as CPR, before emergency medical help arrived — care that's required when it matches the doctor's orders and the resident's own written wishes. · from a complaint
Nov 19, 2024	D · Potential for harm, one-off	The facility was not managed in a way that uses its money, staff, and resources effectively and efficiently to care for residents. · from a complaint
Jun 28, 2024	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint
Jun 28, 2024	E · Potential for harm, repeated	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Jun 28, 2024	E · Potential for harm, repeated	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Jun 28, 2024	E · Potential for harm, repeated	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Jun 28, 2024	E · Potential for harm, repeated	The facility did not keep all essential equipment working safely — things like heating and cooling systems, kitchen equipment, and medical devices.
Jun 28, 2024	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Jun 28, 2024	D · Potential for harm, one-off	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · from a complaint
Jun 28, 2024	D · Potential for harm, one-off	The facility did not dispose of garbage and refuse properly.
Jun 28, 2024	D · Potential for harm, one-off	The facility was not properly licensed, or did not operate in compliance with federal, state, and local laws, regulations, and accepted professional standards.
Jun 28, 2024	B · Minimal risk, repeated	The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable.
Jun 28, 2024	B · Minimal risk, repeated	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Sep 11, 2023	E · Potential for harm, repeated	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · from a complaint
Sep 11, 2023	E · Potential for harm, repeated	The facility did not keep all essential equipment working safely — things like heating and cooling systems, kitchen equipment, and medical devices. · from a complaint
Sep 11, 2023	E · Potential for harm, repeated	The facility did not have a working call system — the button or cord residents use to summon help — in each resident's bathroom and bathing area. · from a complaint
Sep 11, 2023	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Sep 11, 2023	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · from a complaint
Dec 16, 2022	F · Potential for harm, facility-wide	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Dec 16, 2022	E · Potential for harm, repeated	The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection.
Dec 16, 2022	E · Potential for harm, repeated	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Dec 16, 2022	E · Potential for harm, repeated	The facility did not have a working call system — the button or cord residents use to summon help — in each resident's bathroom and bathing area.
Dec 16, 2022	D · Potential for harm, one-off	The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time.
Dec 16, 2022	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do.
Dec 16, 2022	D · Potential for harm, one-off	The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave.
Dec 16, 2022	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Dec 16, 2022	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Dec 16, 2022	D · Potential for harm, one-off	The facility did not dispose of garbage and refuse properly.
Dec 16, 2022	D · Potential for harm, one-off	The facility did not provide or arrange specialized rehabilitation services — such as physical, occupational, or speech therapy — for residents who needed them.
Dec 16, 2022	D · Potential for harm, one-off	The facility was not properly licensed, or did not operate in compliance with federal, state, and local laws, regulations, and accepted professional standards.
Dec 16, 2022	D · Potential for harm, one-off	The facility did not keep all essential equipment working safely — things like heating and cooling systems, kitchen equipment, and medical devices.
Sep 14, 2020	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Sep 14, 2020	D · Potential for harm, one-off	The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups.
Sep 14, 2020	D · Potential for harm, one-off	The facility allowed residents to lose the ability to do daily activities — like bathing, dressing, and eating — when there was no medical reason for the decline. Good care helps residents keep the abilities they have.
Sep 14, 2020	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (13 → 11).

Year	Citations	Worst severity that year
2020	4	E
2022	13	F
2023	5	E
2024	13	E
2025	5	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

0 fines totaling $0, plus 1 Medicare payment denial period.

Date	Type	Amount / length
Jun 28, 2024	Payment Denial	5 days from Sep 28, 2024

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	New York avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.41	3.58	3.95	bottom 50% in New York; bottom 32% in the U.S.
Registered Nurse hours	0.41	0.68	0.69	bottom 16% in New York; bottom 23% in the U.S.
Weekend total nurse staffing	3.04	3.13	3.50	top 47% in New York; bottom 33% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.22	0.48	0.48	bottom 20% in New York; bottom 15% in the U.S.
Total nursing staff turnover (%)	51.5	40.3	45.8	bottom 23% in New York; bottom 33% in the U.S.
RN turnover (%)	68.8	39.8	42.9	bottom 6% in New York; bottom 12% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.04, RN 0.36, weekend 2.70. Staffing rating: 1/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 2/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Abramczyk, Jacob	Individual	5% or Greater Direct Ownership Interest	21%	10/04/2017
Abramczyk, Naftoli	Individual	5% or Greater Direct Ownership Interest	21%	10/04/2017
Platschek, Gabriel	Individual	5% or Greater Direct Ownership Interest	21%	10/04/2017
Shapiro, Sima	Individual	5% or Greater Direct Ownership Interest	21%	10/04/2017
Wheeler, Scott	Individual	5% or Greater Direct Ownership Interest	15%	10/04/2017
Schaller, Christine	Individual	W-2 Managing Employee	NOT APPLICABLE	04/07/2020

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
"Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
"Could I join residents for a meal to see the food quality and temperature for myself?"
"How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
"Are staff on every shift trained and certified in CPR, and how do they know each resident's resuscitation wishes?"
"What were the findings behind this administration citation, and what has leadership changed since?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
St. Ann's Community	0.2 mi	Rochester, NY	★★★★☆	4/5
The Brook at High Falls Nursing Home and Rehabilit	1.8 mi	Rochester, NY	★★☆☆☆	2/5
Lilac Manor Rehabilitation and Nursing Center	2.5 mi	Rochester, NY	★☆☆☆☆	1/5
Kirkhaven	2.7 mi	Rochester, NY	★☆☆☆☆	1/5
Blossom Health Care Center INC.	3.5 mi	Rochester, NY	★☆☆☆☆	2/5
Church Home of the Protestant Episcopal Church	3.8 mi	Rochester, NY	★★★☆☆	3/5
Unity Living Center	3.9 mi	Rochester, NY	★★★☆☆	2/5
St. John's Health Care Corporation	4.4 mi	Rochester, NY	★☆☆☆☆	1/5
The Brightonian, INC	4.5 mi	Rochester, NY	★★★★★	5/5
The Friendly Home	5.3 mi	Rochester, NY	★★★★☆	3/5
The Highlands at Brighton	5.5 mi	Rochester, NY	★★★☆☆	3/5
Woodside Manor Nursing Home INC	5.5 mi	Rochester, NY	★★★★☆	4/5

Compare this facility with the 3 closest →

All facilities in Rochester →

Facility data as of CMS processing date 2026-08-01. CCN 335439.

The Care File

Visit checklist — The Pearl Nursing Center of Rochester

1335 Portland Avenue, Rochester, NY 14621 · 5855040400

Health inspection rating 1/5 · CMS overall 1/5· Fines (3y): $0

Questions for the administrator:

☐ "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
☐ "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
☐ "Could I join residents for a meal to see the food quality and temperature for myself?"
☐ "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
☐ "Are staff on every shift trained and certified in CPR, and how do they know each resident's resuscitation wishes?"
☐ "What were the findings behind this administration citation, and what has leadership changed since?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 335439 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)