Meridian Center
707 North Elm Street, High Point, NC 27262 · Guilford County · 199 certified beds · avg 167 residents/day · certified since Nov 14, 1977
Part of chain: GENESIS HEALTHCARE (184 facilities, chain avg rating 2.4★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 1/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Immediate jeopardy, one-off · Aug 20, 2025 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Feb 26, 2025 (Past Non-Compliance)
▲ Immediate jeopardy, one-off · Aug 20, 2025 · F-0880 · triggered by a complaint
The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Why it matters: Weak infection control lets illnesses like flu, COVID-19, and drug-resistant infections spread quickly among vulnerable residents.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Sep 15, 2025 (Deficient, Provider has date of correction)
▲ Immediate jeopardy, one-off · Sep 4, 2024 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Jun 14, 2024 (Past Non-Compliance)
▲ Actual harm, one-off · May 17, 2024 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Jun 14, 2024 (Deficient, Provider has date of correction)
All citations in the current public record (25)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jun 11, 2026 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Jun 11, 2026 | D · Potential for harm, one-off | The facility did not protect residents from misuse of their belongings or money — this is called misappropriation, and it includes theft or improper use of a resident's property or funds. · from a complaint |
| Jun 11, 2026 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint |
| Jun 11, 2026 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint |
| Jun 11, 2026 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Jun 11, 2026 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Jun 11, 2026 | D · Potential for harm, one-off | The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. · from a complaint |
| Aug 20, 2025 | ▲ J · Immediate jeopardy, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Aug 20, 2025 | ▲ J · Immediate jeopardy, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint |
| Aug 20, 2025 | E · Potential for harm, repeated | The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time. |
| Aug 20, 2025 | E · Potential for harm, repeated | The facility did not notify the appropriate authorities when a resident with a mental disorder or intellectual disability had a significant change in condition. |
| Aug 20, 2025 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Aug 20, 2025 | D · Potential for harm, one-off | The facility did not fully assess residents on time — a complete assessment of health, abilities, and needs is required when a resident is first admitted and at least once every 12 months after that. |
| Aug 20, 2025 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Aug 20, 2025 | B · Minimal risk, repeated | The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require. |
| Aug 20, 2025 | B · Minimal risk, repeated | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
| Sep 4, 2024 | ▲ J · Immediate jeopardy, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| May 17, 2024 | ▲ G · Actual harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| May 17, 2024 | E · Potential for harm, repeated | The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time. · from a complaint |
| May 17, 2024 | D · Potential for harm, one-off | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint |
| May 17, 2024 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint |
| May 17, 2024 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint |
| May 17, 2024 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · from a complaint |
| May 17, 2024 | D · Potential for harm, one-off | The facility did not run an ongoing quality assurance committee that reviews care problems and creates plans to fix them. · from a complaint |
| May 17, 2024 | B · Minimal risk, repeated | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. |
Inspection trend by year
Citations from standard inspections stayed about the same across the last two inspection cycles (9 → 7).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2024 | 9 | 2 | J ▲ |
| 2025 | 9 | 2 | J ▲ |
| 2026 | 7 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
5 fines totaling $88,566.
| Date | Type | Amount / length |
|---|---|---|
| Aug 20, 2025 | Fine | $54,964 |
| Sep 4, 2024 | Fine | $16,801 |
| May 17, 2024 | Fine | $4,017 |
| May 17, 2024 | Fine | $4,766 |
| May 17, 2024 | Fine | $8,018 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | North Carolina avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 2.92 | 4.01 | 3.95 | bottom 5% in North Carolina; bottom 11% in the U.S. |
| Registered Nurse hours | 0.35 | 0.64 | 0.69 | bottom 16% in North Carolina; bottom 16% in the U.S. |
| Weekend total nurse staffing | 2.73 | 3.56 | 3.50 | bottom 10% in North Carolina; bottom 18% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.36 | 0.41 | 0.48 | top 41% in North Carolina; bottom 45% in the U.S. |
| Total nursing staff turnover (%) | 56.6 | 49.0 | 45.8 | bottom 31% in North Carolina; bottom 22% in the U.S. |
| RN turnover (%) | 53.8 | 45.7 | 42.9 | bottom 38% in North Carolina; bottom 30% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 2.95, RN 0.36, weekend 2.77. Staffing rating: 1/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 2/5 · long-stay residents: 4/5 · short-stay residents: 1/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| FC Gen Operations Investment LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 12/01/2012 |
| Gen Operations I LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 12/01/2012 |
| Gen Operations II LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 12/01/2012 |
| Genesis Healthcare INC | Organization | 5% or Greater Indirect Ownership Interest | — | 01/01/2020 |
| Genesis Healthcare LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 12/01/2012 |
| Genesis Holdings LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 02/02/2015 |
| Regency Health Services, LLC | Organization | 5% or Greater Direct Ownership Interest | 100% | 02/01/2009 |
| Sun Healthcare Group, INC. | Organization | 5% or Greater Indirect Ownership Interest | — | 06/01/2022 |
| Sunbridge Healthcare LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 12/01/2012 |
| Whitman, Arnold | Individual | 5% or Greater Indirect Ownership Interest | — | 05/01/2019 |
| Berg, Michael | Individual | Corporate Officer | NOT APPLICABLE | 12/01/2012 |
| Bernardini, Holly | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/27/2026 |
| Bernardini, Holly | Individual | ADP of the SNF | NOT APPLICABLE | 04/27/2026 |
| Bridgeford, Laura | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2024 |
| Johs, Lance | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/28/2020 |
| Johs, Lance | Individual | ADP of the SNF | NOT APPLICABLE | 01/29/2025 |
| Mendelson, Avi | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2024 |
| Mohammed, Aminu | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/01/2019 |
| Mohammed, Aminu | Individual | ADP of the SNF | NOT APPLICABLE | 01/29/2025 |
| Morris, Diane | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/01/2024 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "What safeguards do you have to protect residents' money and belongings, and what happens when something goes missing?"
- "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "Could I join residents for a meal to see the food quality and temperature for myself?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Westchester Manor at Providence Place | 1.8 mi | High Point, NC | ★★★☆☆ | 3/5 | |
| Maryfield Nursing Home | 3.5 mi | High Point, NC | ★★★★★ | 5/5 | |
| The Shannon Gray Rehabilitation & Recovery Center | 3.9 mi | Jamestown, NC | ★★★☆☆ | 3/5 | |
| Westwood Health and Rehabilitation | 4.5 mi | Archdale, NC | ★☆☆☆☆ | 2/5 | |
| Magnolia Gardens Center for Nursing and Rehabilita | 5.8 mi | Thomasville, NC | ★★★☆☆ | 3/5 | |
| The Graybrier Nursing and Retirement Center | 6.8 mi | Trinity, NC | ★★★☆☆ | 4/5 | |
| Pine Ridge Health and Rehabilitation Center | 6.9 mi | Thomasville, NC | ★★★☆☆ | 3/5 | |
| River Landing at Sandy Ridge | 6.9 mi | Colfax, NC | ★★★★★ | 4/5 | |
| Adams Farm Living & Rehabilitation | 7.4 mi | Jamestown, NC | ★★☆☆☆ | 3/5 | |
| Camden Health and Rehabilitation | 9.4 mi | Greensboro, NC | ★★★★☆ | 4/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 345172.