Westchester Manor at Providence Place
1795 Westchester Drive, High Point, NC 27262 · Guilford County · 129 certified beds · avg 119 residents/day · certified since May 1, 1973
Part of chain: EVERYAGE SENIOR LIVING (3 facilities, chain avg rating 4.3★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, one-off · May 23, 2024 · F-0600 · triggered by a complaint
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
Why it matters: Abuse and neglect cause direct physical and emotional harm and are among the most serious failures a nursing home can have.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Jun 11, 2024 (Deficient, Provider has date of correction)
All citations in the current public record (7)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jul 24, 2025 | E · Potential for harm, repeated | The facility did not serve meals and snacks at times that fit residents' needs, preferences, and requests, or did not offer nourishing alternatives for residents who want to eat outside scheduled meal times. |
| Jul 24, 2025 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Jul 24, 2025 | D · Potential for harm, one-off | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. |
| Jul 24, 2025 | D · Potential for harm, one-off | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
| Jul 24, 2025 | D · Potential for harm, one-off | The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need. |
| May 23, 2024 | ▲ G · Actual harm, one-off | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint |
| May 23, 2024 | B · Minimal risk, repeated | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (1 → 5).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2024 | 2 | 1 | G ▲ |
| 2025 | 5 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
1 fine totaling $8,018.
| Date | Type | Amount / length |
|---|---|---|
| May 23, 2024 | Fine | $8,018 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | North Carolina avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 5.20 | 4.01 | 3.95 | top 10% in North Carolina; top 10% in the U.S. |
| Registered Nurse hours | 0.52 | 0.64 | 0.69 | bottom 49% in North Carolina; bottom 41% in the U.S. |
| Weekend total nurse staffing | 5.04 | 3.56 | 3.50 | top 8% in North Carolina; top 6% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.37 | 0.41 | 0.48 | top 40% in North Carolina; bottom 45% in the U.S. |
| Total nursing staff turnover (%) | 39.5 | 49.0 | 45.8 | top 28% in North Carolina; top 35% in the U.S. |
| RN turnover (%) | 42.9 | 45.7 | 42.9 | top 45% in North Carolina; bottom 49% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.84, RN 0.49, weekend 4.70. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 2/5 · long-stay residents: 1/5 · short-stay residents: 2/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Abernethy, Julius | Individual | Managing Control - Governing Body | NOT APPLICABLE | 10/01/2024 |
| Abernethy, Julius | Individual | Corporate Director | NOT APPLICABLE | 10/01/2022 |
| Abernethy, Julius | Individual | ADP of the SNF | NOT APPLICABLE | 10/01/2024 |
| Alcorn, Gregory | Individual | Managing Control - Governing Body | NOT APPLICABLE | 10/01/2024 |
| Alcorn, Gregory | Individual | Corporate Director | NOT APPLICABLE | 10/01/2021 |
| Alcorn, Gregory | Individual | ADP of the SNF | NOT APPLICABLE | 10/01/2024 |
| Bolick, Lawrence | Individual | Managing Control - Governing Body | NOT APPLICABLE | 10/01/2024 |
| Bolick, Lawrence | Individual | Corporate Director | NOT APPLICABLE | 10/01/2020 |
| Bolick, Lawrence | Individual | ADP of the SNF | NOT APPLICABLE | 10/01/2024 |
| Branch, Anthony | Individual | Managing Control - Governing Body | NOT APPLICABLE | 10/01/2024 |
| Branch, Anthony | Individual | Corporate Director | NOT APPLICABLE | 10/01/2017 |
| Branch, Anthony | Individual | ADP of the SNF | NOT APPLICABLE | 10/01/2024 |
| Clapp, Kenneth | Individual | Managing Control - Governing Body | NOT APPLICABLE | 10/01/2025 |
| Clapp, Kenneth | Individual | Corporate Director | NOT APPLICABLE | 10/01/2025 |
| Clapp, Kenneth | Individual | ADP of the SNF | NOT APPLICABLE | 10/01/2025 |
| Cutts, Dawn | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/01/2024 |
| Cutts, Dawn | Individual | ADP of the SNF | NOT APPLICABLE | 10/01/2024 |
| Erdman, Charles | Individual | Managing Control - Governing Body | NOT APPLICABLE | 10/01/2024 |
| Erdman, Charles | Individual | Corporate Director | NOT APPLICABLE | 10/01/2024 |
| Erdman, Charles | Individual | ADP of the SNF | NOT APPLICABLE | 10/01/2024 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
- "What happens if a resident is hungry between meals or misses a mealtime — what food options are available?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
- "Who completes resident assessments here, and how do you check them for accuracy?"
- "How do you identify and arrange specialized services for residents with mental health conditions or disabilities?"
- "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Meridian Center | 1.8 mi | High Point, NC | ★☆☆☆☆ | 2/5 | |
| Magnolia Gardens Center for Nursing and Rehabilita | 4.1 mi | Thomasville, NC | ★★★☆☆ | 3/5 | |
| Westwood Health and Rehabilitation | 4.7 mi | Archdale, NC | ★☆☆☆☆ | 2/5 | |
| Pine Ridge Health and Rehabilitation Center | 5.1 mi | Thomasville, NC | ★★★☆☆ | 3/5 | |
| Maryfield Nursing Home | 5.3 mi | High Point, NC | ★★★★★ | 5/5 | |
| The Shannon Gray Rehabilitation & Recovery Center | 5.6 mi | Jamestown, NC | ★★★☆☆ | 3/5 | |
| The Graybrier Nursing and Retirement Center | 6.5 mi | Trinity, NC | ★★★☆☆ | 4/5 | |
| Piedmont Crossing | 8.1 mi | Thomasville, NC | ★★★★★ | 5/5 | |
| River Landing at Sandy Ridge | 8.4 mi | Colfax, NC | ★★★★★ | 4/5 | |
| Adams Farm Living & Rehabilitation | 9.1 mi | Jamestown, NC | ★★☆☆☆ | 3/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 345090.