Pine Ridge Health and Rehabilitation Center

Name: Pine Ridge Health and Rehabilitation Center
Address: 706 Pineywood Road, Thomasville, NC, 27360, US
Telephone: 3364759116

706 Pineywood Road, Thomasville, NC 27360 · Davidson County · 140 certified beds · avg 95 residents/day · certified since Apr 16, 1975

Part of chain: PRINCIPLE LONG TERM CARE (40 facilities, chain avg rating 3.0★)

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.51

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (17)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jun 5, 2025	E · Potential for harm, repeated	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Jun 5, 2025	E · Potential for harm, repeated	The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason.
Jun 5, 2025	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Jun 5, 2025	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Jun 5, 2025	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Jun 5, 2025	C · Minimal risk, facility-wide	The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay).
Jun 5, 2025	B · Minimal risk, repeated	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Apr 13, 2024	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Apr 13, 2024	E · Potential for harm, repeated	The facility did not run an ongoing quality assurance committee that reviews care problems and creates plans to fix them.
Apr 13, 2024	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint
Apr 13, 2024	D · Potential for harm, one-off	The facility did not let a resident help develop and carry out their own plan of care — the written roadmap of the services and support they'll receive, built around their personal goals and preferences.
Apr 13, 2024	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Apr 13, 2024	D · Potential for harm, one-off	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
Apr 13, 2024	D · Potential for harm, one-off	The facility did not educate residents and staff about COVID-19 vaccination, offer the vaccine to those eligible after that education, or properly document everyone's vaccination status.
Apr 13, 2024	B · Minimal risk, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint
Jan 12, 2023	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Jan 12, 2023	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (8 → 7).

Year	Citations	Worst severity that year
2023	2	D
2024	8	E
2025	7	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	North Carolina avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.51	4.01	3.95	top 19% in North Carolina; top 23% in the U.S.
Registered Nurse hours	0.82	0.64	0.69	top 17% in North Carolina; top 26% in the U.S.
Weekend total nurse staffing	4.21	3.56	3.50	top 15% in North Carolina; top 17% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.64	0.41	0.48	top 13% in North Carolina; top 20% in the U.S.
Total nursing staff turnover (%)	69.4	49.0	45.8	bottom 9% in North Carolina; bottom 6% in the U.S.
RN turnover (%)	71.4	45.7	42.9	bottom 14% in North Carolina; bottom 11% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.40, RN 0.80, weekend 4.11. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: —/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Arnold, Terry	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2008
Boice, Gale	Individual	Corporate Officer	NOT APPLICABLE	03/05/2018
Boice, Gale	Individual	Operational/Managerial Control	NOT APPLICABLE	03/08/2018
Boice, Gale	Individual	ADP of the SNF	NOT APPLICABLE	03/05/2018
Chaney-Clements, Veronique	Individual	ADP of the SNF	NOT APPLICABLE	07/01/2025
Hill, Raymond	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2011
Hill, Robert	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2011
Hill, Stephen	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2011
Johnson, Dianne	Individual	Corporate Officer	NOT APPLICABLE	01/01/2011
Principle Long Term Care, INC.	Organization	Operational/Managerial Control	NOT APPLICABLE	01/01/2011

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
"Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
"How do you keep residents' medical records accurate, complete, and secure?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Magnolia Gardens Center for Nursing and Rehabilita	2.2 mi	Thomasville, NC	★★★☆☆	3/5
Piedmont Crossing	3.6 mi	Thomasville, NC	★★★★★	5/5
Westchester Manor at Providence Place	5.1 mi	High Point, NC	★★★☆☆	3/5
Meridian Center	6.9 mi	High Point, NC	★☆☆☆☆	2/5
Abbotts Creek Center	7.6 mi	Lexington, NC	★★★★☆	4/5
Westwood Health and Rehabilitation	8.3 mi	Archdale, NC	★☆☆☆☆	2/5
The Graybrier Nursing and Retirement Center	8.8 mi	Trinity, NC	★★★☆☆	4/5
Lexington Health Care Center	9.5 mi	Lexington, NC	★★☆☆☆	2/5	abuse
Maryfield Nursing Home	10.3 mi	High Point, NC	★★★★★	5/5
The Shannon Gray Rehabilitation & Recovery Center	10.7 mi	Jamestown, NC	★★★☆☆	3/5
Pine Acres Center for Nursing and Rehabilitation	12.3 mi	Lexington, NC	★☆☆☆☆	1/5
River Landing at Sandy Ridge	12.7 mi	Colfax, NC	★★★★★	4/5

Compare this facility with the 3 closest →

All facilities in Thomasville →

Facility data as of CMS processing date 2026-08-01. CCN 345144.

The Care File

Visit checklist — Pine Ridge Health and Rehabilitation Center

706 Pineywood Road, Thomasville, NC 27360 · 3364759116

Health inspection rating 3/5 · CMS overall 3/5· Fines (3y): $0

Questions for the administrator:

☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
☐ "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
☐ "How do you keep residents' medical records accurate, complete, and secure?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 345144 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)