Country Village Center, Genesis Healthcare

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.19, RN 0.86, weekend 2.91.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.19 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Limited Liability company

All 20 owning or managing parties CMS has on file are shown — none excluded.

Other facilities in the same chain

CMS lists this facility under the chain Genesis Healthcare — 184 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• Crestwood Center — Milford, NH · overall 4/5
• Elm Wood Center at Claremont — Claremont, NH · overall 2/5
• Exeter Center — Exeter, NH · overall 3/5
• Hackett Hill Healthcare Center — Manchester, NH · overall 2/5
• Harris Hill Center, Genesis Healthcare — Concord, NH · overall 2/5
• Keene Center, Genesis Healthcare — Keene, NH · overall 3/5
• Laconia Rehabilitation Center — Laconia, NH · overall 3/5
• Lebanon Center, Genesis Healthcare — Lebanon, NH · overall 1/5SFF

Listed by state, then facility name — not a ranking. Showing 8 of the 183 others, continuing from this facility's own place in that list.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "How do you explain health changes and treatment options to residents and their families?"
• "Can you show me how medications are stored and secured on the units, including controlled drugs?"
• "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
• "How do you handle COVID-19 vaccination for residents and staff, and what happens during an outbreak?"
• "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
• "Who completes resident assessments here, and how do you check them for accuracy?"
• "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"

Also worth asking anywhere

• "Your weekend nurse staffing is reported below the New Hampshire midpoint — how does the weekend schedule differ from a weekday?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 30% total nursing staff turnover here — who on the care team has been with you longest?"
• "The ownership record on file lists 20 owning or managing parties — who makes the decisions about staffing levels?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 2 closest →

Other facilities in the same county

CMS records place this facility in Coos, NH — 5 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

• Saint Vincent Rehabilitation & Nursing Center — Berlin, NH · overall 1/5
• Coos County Nursing Hospital — West Stewartstown, NH · overall 5/5

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Lancaster →