Mount Olive Center

How to file a complaint about care →

4 fines totaling $171,721.

Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 2.93, RN 0.28, weekend 2.62.Comparing with Medicare Care Compare? Care Compare shows the raw figure (2.93 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 1/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Limited Liability company

All 18 owning or managing parties CMS has on file are shown — none excluded.

Other facilities in the same chain

CMS lists this facility under the chain Genesis Healthcare — 184 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• Pembroke Center — Pembroke, NC · overall 1/5abuse
• Siler City Center — Siler City, NC · overall 1/5abuse
• Applewood Center — Winchester, NH · overall 5/5
• Country Village Center, Genesis Healthcare — Lancaster, NH · overall 4/5
• Crestwood Center — Milford, NH · overall 4/5
• Elm Wood Center at Claremont — Claremont, NH · overall 2/5
• Exeter Center — Exeter, NH · overall 3/5
• Hackett Hill Healthcare Center — Manchester, NH · overall 2/5

Listed by state, then facility name — not a ranking. Showing 8 of the 183 others, continuing from this facility's own place in that list.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
• "If my family member falls or their condition changes, exactly when and how will I be notified?"
• "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
• "What safeguards do you have to protect residents' money and belongings, and what happens when something goes missing?"
• "What specific steps do you take to prevent abuse and neglect, and how are staff trained on them?"
• "What systems do you use to prevent medication errors, and what happens when one occurs?"
• "How do you keep residents' medical records accurate, complete, and secure?"
• "What percentage of your residents are on antipsychotic or sedating medications, and how do you work to reduce that?"

Also worth asking anywhere

• "Your weekend nurse staffing is reported below the North Carolina midpoint — how does the weekend schedule differ from a weekday?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 57% total nursing staff turnover here — who on the care team has been with you longest?"
• "The ownership record on file lists 18 owning or managing parties — who makes the decisions about staffing levels?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

All facilities in Mount Olive →