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No fines or payment denials in the published 3-year window.
1300 NE 16th Avenue, Portland, OR 97232 (opens Google Maps) · Multnomah County · (503) 288-6671· 51 certified beds · avg 38 residents/day · certified since Aug 14, 1998 · Medicare only — not Medicaid certified
Certified for Medicare only. Medicare pays for short rehabilitation stays, not for long-term care — and this facility cannot bill Medicaid, which is what most families rely on for a long stay. Ask what a long-term stay here would cost and how it would be paid for. Who pays for nursing home care →
Part of chain: PACIFIC RETIREMENT SERVICES (10 facilities, chain avg rating 4.6★)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Showing the latest 3 of 18 inspection findings. Open the full record below to read every finding.
The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint F-0684
The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. F-0684
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. F-0689
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jun 30, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint · F-0684 |
| Sep 5, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| Sep 5, 2025 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| Jun 13, 2024 | D · Potential for more than minimal harm, isolated | The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave. · F-0625 |
| Jun 13, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| Mar 13, 2023 | D · Potential for more than minimal harm, isolated | The facility did not keep residents' personal and medical information private and confidential. · F-0583 |
| Mar 13, 2023 | D · Potential for more than minimal harm, isolated | The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly. · F-0585 |
| Mar 13, 2023 | D · Potential for more than minimal harm, isolated | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641 |
| Mar 13, 2023 | D · Potential for more than minimal harm, isolated | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657 |
| Mar 13, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle. · F-0679 |
| Mar 13, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| Mar 13, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · F-0686 |
| Mar 13, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. · F-0688 |
| Mar 13, 2023 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| Mar 13, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · F-0690 |
| Mar 13, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide appropriate treatment and services to residents with a mental health condition, difficulty adjusting emotionally, or a history of trauma or post-traumatic stress disorder (PTSD). · F-0742 |
| Mar 13, 2023 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Mar 13, 2023 | D · Potential for more than minimal harm, isolated | The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. · F-0883 |
Citations from standard inspections stayed about the same across the last two inspection cycles (2 → 2).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 13 | 0 | D |
| 2024 | 2 | 0 | D |
| 2025 | 2 | 0 | D |
| 2026 | 1 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Oregon avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 5.11 | 5.42 | 3.95 | bottom 30% in Oregon; top 12% in the U.S. |
| Registered Nurse hours | 1.01 | 0.78 | 0.69 | top 16% in Oregon; top 15% in the U.S. |
| Weekend total nurse staffing | 4.76 | 4.85 | 3.50 | bottom 45% in Oregon; top 9% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.75 | 0.48 | 0.48 | top 12% in Oregon; top 13% in the U.S. |
| Total nursing staff turnover (%) | 32.7 | 47.4 | 45.8 | top 12% in Oregon; top 19% in the U.S. |
| RN turnover (%) | 30.0 | 51.6 | 42.9 | top 17% in Oregon; top 29% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.00, RN 0.99, weekend 4.65.Comparing with Medicare Care Compare? Care Compare shows the raw figure (5.00 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Holladay Park Plaza. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Hawkins, Richard | Individual | Corporate Director | NOT APPLICABLE | 10/01/2024 |
| Jensen, Chris | Individual | Corporate Director | NOT APPLICABLE | 07/18/2023 |
| Johnson, Lynn | Individual | Corporate Director | NOT APPLICABLE | 04/18/2017 |
| Johnson, Lynn | Individual | Corporate Officer | NOT APPLICABLE | 10/01/2022 |
| Kalin, Leah | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/01/2023 |
| Kalin, Leah | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2024 |
| Kiernan, Janet | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/16/2023 |
| Kiernan, Janet | Individual | ADP of the SNF | NOT APPLICABLE | 07/16/2023 |
| McLaughlin, Kathleen | Individual | Corporate Director | NOT APPLICABLE | 07/17/2018 |
| McLaughlin, Kathleen | Individual | Corporate Officer | NOT APPLICABLE | 10/01/2023 |
| Pacific Retirement Services INC | Organization | ADP of the SNF | NOT APPLICABLE | 05/28/2025 |
| Platte, Susan | Individual | Corporate Officer | NOT APPLICABLE | 07/18/2016 |
| Platte, Susan | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/18/2016 |
| Platte, Susan | Individual | ADP of the SNF | NOT APPLICABLE | 07/18/2016 |
| Sabatini, Anthony | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/28/2025 |
| Sabatini, Anthony | Individual | ADP of the SNF | NOT APPLICABLE | 10/17/2024 |
| Samuelson, Katelynn | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/21/2019 |
| Samuelson, Katelynn | Individual | ADP of the SNF | NOT APPLICABLE | 05/28/2025 |
All 18 owning or managing parties CMS has on file are shown — none excluded.
CMS lists this facility under the chain Pacific Retirement Services — 10 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
Listed by state, then facility name — not a ranking. Showing 8 of the 9 others, continuing from this facility's own place in that list.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Laurelhurst Post Acute & Rehabilitation | 1.3 mi | Portland, OR | ★★☆☆☆ | 2/5 | |
| Providence Child Center | 1.9 mi | Portland, OR | ★★★★★ | 5/5 | |
| Belmont Care and Rehabilitation | 2.2 mi | Portland, OR | ★☆☆☆☆ | 2/5 | |
| Fernhill Rehabilitation and Care | 2.4 mi | Portland, OR | ★★☆☆☆ | 2/5 | abuse |
| Porthaven Post Acute | 2.5 mi | Portland, OR | ★★★☆☆ | 2/5 | |
| Mirabella Portland | 2.6 mi | Portland, OR | ★★★★★ | 5/5 | |
| Mt. Tabor Health & Rehabilitation | 2.6 mi | Portland, OR | ★★☆☆☆ | 2/5 | |
| Reedwood Post Acute | 2.8 mi | Portland, OR | ★★★★★ | 5/5 | |
| The Creston Health & Rehabilitation | 3.0 mi | Portland, OR | ★☆☆☆☆ | 1/5 | |
| Marquis Piedmont Post Acute Rehab | 3.2 mi | Portland, OR | ★★★★☆ | 4/5 | |
| Evergreen Post Acute | 4.1 mi | Portland, OR | ★★☆☆☆ | 2/5 | |
| Glisan Post Acute | 4.4 mi | Portland, OR | ★★☆☆☆ | 2/5 |
Compare this facility with the 3 closest →
CMS records place this facility in Multnomah, OR — 33 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 385259.
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