Reedwood Post Acute

Name: Reedwood Post Acute
Address: 3540 SE FRANCIS STREET, Portland, OR, 97202, US
Telephone: 5032325767

3540 SE Francis Street, Portland, OR 97202 · Multnomah County · 64 certified beds · avg 53 residents/day · certified since Jan 13, 1967

Part of chain: PACS GROUP (274 facilities, chain avg rating 2.9★)

5/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.72

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (11)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Mar 7, 2024	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint
Mar 7, 2024	D · Potential for harm, one-off	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint
Mar 7, 2024	D · Potential for harm, one-off	The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave.
Mar 7, 2024	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · from a complaint
Mar 7, 2024	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Mar 7, 2024	D · Potential for harm, one-off	The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle.
Dec 5, 2022	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Dec 5, 2022	F · Potential for harm, facility-wide	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Dec 5, 2022	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Dec 5, 2022	D · Potential for harm, one-off	The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle.
Dec 5, 2022	D · Potential for harm, one-off	The facility did not have an agreement with an approved laboratory to provide lab services, even though it doesn't offer lab services on site.

Inspection trend by year

Year	Citations	Serious (G–L)	Worst severity that year
2022	5	0	F
2024	6	0	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Oregon avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.72	5.42	3.95	bottom 15% in Oregon; top 18% in the U.S.
Registered Nurse hours	0.88	0.78	0.69	top 26% in Oregon; top 22% in the U.S.
Weekend total nurse staffing	4.31	4.85	3.50	bottom 19% in Oregon; top 15% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.45	0.48	0.48	top 36% in Oregon; top 40% in the U.S.
Total nursing staff turnover (%)	28.8	47.4	45.8	top 5% in Oregon; top 12% in the U.S.
RN turnover (%)	22.2	51.6	42.9	top 9% in Oregon; top 17% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.05, RN 0.75, weekend 3.69. Staffing rating: 5/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Apt, Frederick	Individual	Operational/Managerial Control	NOT APPLICABLE	05/10/2024
Jergensen, Joshua	Individual	Operational/Managerial Control	NOT APPLICABLE	05/10/2024
Keesey, Charli	Individual	Operational/Managerial Control	NOT APPLICABLE	09/01/2024
Mitchell, John	Individual	Operational/Managerial Control	NOT APPLICABLE	05/10/2024
Onishi, Eriko	Individual	Operational/Managerial Control	NOT APPLICABLE	09/01/2024
Onishi, Eriko	Individual	ADP of the SNF	NOT APPLICABLE	07/11/2025
Portland 3540 Realty LLC	Organization	ADP of the SNF	NOT APPLICABLE	09/01/2024
Providence Administrative Consulting Services INC	Organization	ADP of the SNF	NOT APPLICABLE	09/01/2024
Thomas, Andrew	Individual	Operational/Managerial Control	NOT APPLICABLE	09/01/2024
Thomas, Andrew	Individual	ADP of the SNF	NOT APPLICABLE	07/11/2025
Truist Bank	Organization	5% or Greater Security Interest	NOT APPLICABLE	09/01/2024

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
"Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
"If my family member goes to the hospital, how long will you hold their bed, and will we get that in writing?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
"Can I see this month's activities calendar, and what do you offer residents who can't leave their rooms?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
The Creston Health & Rehabilitation	0.3 mi	Portland, OR	★☆☆☆☆	1/5
Laurelhurst Post Acute & Rehabilitation	1.7 mi	Portland, OR	★★☆☆☆	2/5
Belmont Care and Rehabilitation	1.8 mi	Portland, OR	★☆☆☆☆	2/5
Mirabella Portland	1.9 mi	Portland, OR	★★★★★	5/5
Mt. Tabor Health & Rehabilitation	2.1 mi	Portland, OR	★★☆☆☆	2/5
Providence Child Center	2.6 mi	Portland, OR	★★★★★	5/5
Holladay Park Plaza	2.8 mi	Portland, OR	★★★★★	5/5
Secora Rehabilitation of Cascadia	3.4 mi	Portland, OR	★★☆☆☆	2/5
Gracelen Care Center	3.5 mi	Portland, OR	★☆☆☆☆	1/5
Marquis Mill Park	3.6 mi	Portland, OR	★★★☆☆	2/5
Gateway Care and Retirement	3.9 mi	Portland, OR	★★★☆☆	3/5
Glisan Post Acute	4.0 mi	Portland, OR	★★☆☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Portland →

Facility data as of CMS processing date 2026-08-01. CCN 385055.

The Care File

Visit checklist — Reedwood Post Acute

3540 SE Francis Street, Portland, OR 97202 · 5032325767

Health inspection rating 5/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
☐ "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
☐ "If my family member goes to the hospital, how long will you hold their bed, and will we get that in writing?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "Can I see this month's activities calendar, and what do you offer residents who can't leave their rooms?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 385055 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)