Rogue Valley Manor
1200 Mira Mar Avenue, Medford, OR 97504 · Jackson County · 68 certified beds · avg 29 residents/day · certified since Dec 7, 1995
Part of chain: PACIFIC RETIREMENT SERVICES (10 facilities, chain avg rating 4.6★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (17)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Apr 24, 2025 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Apr 24, 2025 | D · Potential for harm, one-off | The facility did not let a resident help develop and carry out their own plan of care — the written roadmap of the services and support they'll receive, built around their personal goals and preferences. |
| Apr 24, 2025 | D · Potential for harm, one-off | The facility did not honor residents' right to form and take part in resident or family groups, such as a resident council. |
| Apr 24, 2025 | D · Potential for harm, one-off | The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. |
| Apr 24, 2025 | D · Potential for harm, one-off | The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle. |
| Apr 24, 2025 | D · Potential for harm, one-off | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. |
| Apr 5, 2024 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Apr 5, 2024 | D · Potential for harm, one-off | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. |
| Apr 5, 2024 | D · Potential for harm, one-off | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. |
| Apr 5, 2024 | D · Potential for harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. |
| Jan 27, 2023 | E · Potential for harm, repeated | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. |
| Jan 27, 2023 | E · Potential for harm, repeated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. |
| Jan 27, 2023 | E · Potential for harm, repeated | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. |
| Jan 27, 2023 | E · Potential for harm, repeated | The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. |
| Jan 27, 2023 | D · Potential for harm, one-off | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. |
| Jan 27, 2023 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| Jan 27, 2023 | D · Potential for harm, one-off | The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (4 → 6).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 7 | 0 | E |
| 2024 | 4 | 0 | E |
| 2025 | 6 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Oregon avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 6.81 | 5.42 | 3.95 | top 4% in Oregon; top 2% in the U.S. |
| Registered Nurse hours | 1.65 | 0.78 | 0.69 | top 4% in Oregon; top 3% in the U.S. |
| Weekend total nurse staffing | 6.07 | 4.85 | 3.50 | top 4% in Oregon; top 2% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 1.32 | 0.48 | 0.48 | top 2% in Oregon; top 3% in the U.S. |
| Total nursing staff turnover (%) | 42.1 | 47.4 | 45.8 | top 35% in Oregon; top 42% in the U.S. |
| RN turnover (%) | 46.7 | 51.6 | 42.9 | top 39% in Oregon; bottom 41% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 6.56, RN 1.59, weekend 5.85. Staffing rating: 5/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 3/5 · long-stay residents: 3/5 · short-stay residents: 3/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Beattie, Julie | Individual | Corporate Director | NOT APPLICABLE | 01/10/2022 |
| Bhasin, Anirudh | Individual | Corporate Director | NOT APPLICABLE | 10/01/2015 |
| Brophy, Timothy | Individual | Corporate Director | NOT APPLICABLE | 07/12/2021 |
| Christlieb, Carl | Individual | Corporate Director | NOT APPLICABLE | 04/15/2013 |
| Heysell, Russell | Individual | Corporate Director | NOT APPLICABLE | 04/15/2014 |
| Jacobs, William | Individual | Corporate Director | NOT APPLICABLE | 10/01/2019 |
| Mayers, Robert | Individual | Corporate Director | NOT APPLICABLE | 04/15/2013 |
| Pacific Retirement Services INC | Organization | Operational/Managerial Control | NOT APPLICABLE | 10/01/1996 |
| Sevick, April | Individual | Corporate Director | NOT APPLICABLE | 04/15/2013 |
| Sholty, Eric | Individual | Corporate Officer | NOT APPLICABLE | 05/27/2018 |
| Solmonson, Stan | Individual | W-2 Managing Employee | NOT APPLICABLE | 04/13/2020 |
| Solmonson, Stan | Individual | Corporate Director | NOT APPLICABLE | 04/13/2020 |
| Us Bank National Association | Organization | 5% or Greater Security Interest | NOT APPLICABLE | 12/01/2007 |
| Willms, Fredric | Individual | Corporate Director | NOT APPLICABLE | 04/15/2013 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "How are residents and families included in care plan meetings, and how often do those meetings happen?"
- "Does your facility have an active resident council, and how does management respond to its concerns?"
- "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
- "Can I see this month's activities calendar, and what do you offer residents who can't leave their rooms?"
- "What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
- "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
- "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Hearthstone Nursing & Rehabilitation Center | 0.8 mi | Medford, OR | ★☆☆☆☆ | 1/5 | abuse |
| Avamere at Three Fountains | 2.4 mi | Medford, OR | ★★★★★ | 4/5 | |
| Avamere Health Services of Rogue Valley | 2.5 mi | Medford, OR | ★★☆☆☆ | 2/5 | |
| Ashland Post Acute | 9.3 mi | Ashland, OR | ★☆☆☆☆ | 1/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 385250.