OregonMedford

Rogue Valley Manor

1200 Mira Mar Avenue, Medford, OR 97504 · Jackson County · 68 certified beds · avg 29 residents/day · certified since Dec 7, 1995

Part of chain: PACIFIC RETIREMENT SERVICES (10 facilities, chain avg rating 4.6★)

4/5
Health inspection rating (on-site)
0
Serious findings on record
$0
Fines, last 3 years
6.81
Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (17)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

DateSeverityWhat the facility was cited for
Apr 24, 2025E · Potential for harm, repeatedThe facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Apr 24, 2025D · Potential for harm, one-offThe facility did not let a resident help develop and carry out their own plan of care — the written roadmap of the services and support they'll receive, built around their personal goals and preferences.
Apr 24, 2025D · Potential for harm, one-offThe facility did not honor residents' right to form and take part in resident or family groups, such as a resident council.
Apr 24, 2025D · Potential for harm, one-offThe facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
Apr 24, 2025D · Potential for harm, one-offThe facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle.
Apr 24, 2025D · Potential for harm, one-offThe facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
Apr 5, 2024E · Potential for harm, repeatedThe facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Apr 5, 2024D · Potential for harm, one-offThe facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do.
Apr 5, 2024D · Potential for harm, one-offThe facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Apr 5, 2024D · Potential for harm, one-offThe facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Jan 27, 2023E · Potential for harm, repeatedThe facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Jan 27, 2023E · Potential for harm, repeatedThe facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation.
Jan 27, 2023E · Potential for harm, repeatedThe facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
Jan 27, 2023E · Potential for harm, repeatedThe facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations.
Jan 27, 2023D · Potential for harm, one-offThe facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Jan 27, 2023D · Potential for harm, one-offThe facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Jan 27, 2023D · Potential for harm, one-offThe facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (4 → 6).

YearCitationsSerious (G–L)Worst severity that year
202370E
202440E
202560E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

MeasureThis facilityOregon avgU.S. avgWhere it stands
Total nurse staffing (hours per resident per day)6.815.423.95top 4% in Oregon; top 2% in the U.S.
Registered Nurse hours1.650.780.69top 4% in Oregon; top 3% in the U.S.
Weekend total nurse staffing6.074.853.50top 4% in Oregon; top 2% in the U.S.
Weekend RN hours (not acuity-adjusted)1.320.480.48top 2% in Oregon; top 3% in the U.S.
Total nursing staff turnover (%)42.147.445.8top 35% in Oregon; top 42% in the U.S.
RN turnover (%)46.751.642.9top 39% in Oregon; bottom 41% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 6.56, RN 1.59, weekend 5.85. Staffing rating: 5/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 3/5 · long-stay residents: 3/5 · short-stay residents: 3/5

Who owns this facility

Non profit - Corporation

Owner / managerTypeRoleStakeSince
Beattie, JulieIndividualCorporate DirectorNOT APPLICABLE01/10/2022
Bhasin, AnirudhIndividualCorporate DirectorNOT APPLICABLE10/01/2015
Brophy, TimothyIndividualCorporate DirectorNOT APPLICABLE07/12/2021
Christlieb, CarlIndividualCorporate DirectorNOT APPLICABLE04/15/2013
Heysell, RussellIndividualCorporate DirectorNOT APPLICABLE04/15/2014
Jacobs, WilliamIndividualCorporate DirectorNOT APPLICABLE10/01/2019
Mayers, RobertIndividualCorporate DirectorNOT APPLICABLE04/15/2013
Pacific Retirement Services INCOrganizationOperational/Managerial ControlNOT APPLICABLE10/01/1996
Sevick, AprilIndividualCorporate DirectorNOT APPLICABLE04/15/2013
Sholty, EricIndividualCorporate OfficerNOT APPLICABLE05/27/2018
Solmonson, StanIndividualW-2 Managing EmployeeNOT APPLICABLE04/13/2020
Solmonson, StanIndividualCorporate DirectorNOT APPLICABLE04/13/2020
Us Bank National AssociationOrganization5% or Greater Security InterestNOT APPLICABLE12/01/2007
Willms, FredricIndividualCorporate DirectorNOT APPLICABLE04/15/2013

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

Nearby facilities (within 20 miles)

FacilityDistanceCityOverallInspectionFlags
Hearthstone Nursing & Rehabilitation Center0.8 miMedford, OR★☆☆☆☆1/5abuse
Avamere at Three Fountains2.4 miMedford, OR★★★★★4/5
Avamere Health Services of Rogue Valley2.5 miMedford, OR★★☆☆☆2/5
Ashland Post Acute9.3 miAshland, OR★☆☆☆☆1/5

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Facility data as of CMS processing date 2026-08-01. CCN 385250.