How to file a complaint about care →
No fines or payment denials in the published 3-year window.
3550 S Bond Ave, Portland, OR 97239 (opens Google Maps) · Multnomah County · (503) 245-4742· 44 certified beds · avg 24 residents/day · certified since Feb 3, 2011 · Medicare only — not Medicaid certified
Certified for Medicare only. Medicare pays for short rehabilitation stays, not for long-term care — and this facility cannot bill Medicaid, which is what most families rely on for a long stay. Ask what a long-term stay here would cost and how it would be paid for. Who pays for nursing home care →
Part of chain: PACIFIC RETIREMENT SERVICES (10 facilities, chain avg rating 4.6★)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Showing the latest 3 of 8 inspection findings. Open the full record below to read every finding.
The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. F-0610
The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay). F-0628
The facility did not help a resident get vision and hearing services — such as eye exams, glasses, hearing tests, or hearing aids. F-0685
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Mar 27, 2026 | D · Potential for more than minimal harm, isolated | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · F-0610 |
| Mar 27, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay). · F-0628 |
| Mar 27, 2026 | D · Potential for more than minimal harm, isolated | The facility did not help a resident get vision and hearing services — such as eye exams, glasses, hearing tests, or hearing aids. · F-0685 |
| Nov 25, 2024 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| Aug 24, 2023 | E · Potential for more than minimal harm, pattern | The facility did not fully assess residents on time — a complete assessment of health, abilities, and needs is required when a resident is first admitted and at least once every 12 months after that. · from a complaint · F-0636 |
| Aug 24, 2023 | E · Potential for more than minimal harm, pattern | The facility did not update each resident's care assessment at least once every 3 months. These regular check-ins keep the resident's care plan matched to their current condition. · from a complaint · F-0638 |
| Aug 24, 2023 | D · Potential for more than minimal harm, isolated | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint · F-0600 |
| Aug 24, 2023 | D · Potential for more than minimal harm, isolated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · from a complaint · F-0761 |
Citations from standard inspections increased between the last two inspection cycles (1 → 3).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 4 | 0 | E |
| 2024 | 1 | 0 | D |
| 2026 | 3 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Oregon avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 5.80 | 5.42 | 3.95 | top 24% in Oregon; top 5% in the U.S. |
| Registered Nurse hours | 1.49 | 0.78 | 0.69 | top 6% in Oregon; top 5% in the U.S. |
| Weekend total nurse staffing | 5.80 | 4.85 | 3.50 | top 6% in Oregon; top 2% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 1.57 | 0.48 | 0.48 | top 2% in Oregon; top 2% in the U.S. |
| Total nursing staff turnover (%) | 35.1 | 47.4 | 45.8 | top 18% in Oregon; top 24% in the U.S. |
| RN turnover (%) | 40.0 | 51.6 | 42.9 | top 25% in Oregon; top 46% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.30, RN 1.36, weekend 5.30.Comparing with Medicare Care Compare? Care Compare shows the raw figure (5.30 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 5/5 · long-stay residents: 4/5 · short-stay residents: 5/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Mirabella Portland. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Bright, Zac | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/31/2025 |
| Bright, Zac | Individual | ADP of the SNF | NOT APPLICABLE | 05/30/2025 |
| Hawkins, Richard | Individual | Corporate Director | NOT APPLICABLE | 01/01/2011 |
| Hawkins, Richard | Individual | Corporate Officer | NOT APPLICABLE | 10/01/2018 |
| Johnson, Lynn | Individual | Corporate Director | NOT APPLICABLE | 01/01/2011 |
| Johnson, Lynn | Individual | Corporate Officer | NOT APPLICABLE | 10/01/2018 |
| Kiernan, Janet | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/16/2023 |
| Kiernan, Janet | Individual | ADP of the SNF | NOT APPLICABLE | 07/16/2023 |
| McCartney, Sharon | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/18/2016 |
| McCartney, Sharon | Individual | ADP of the SNF | NOT APPLICABLE | 04/18/2016 |
| McGill, James | Individual | Corporate Director | NOT APPLICABLE | 10/01/2024 |
| Morgan, Emily | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/01/2019 |
| Morgan, Emily | Individual | ADP of the SNF | NOT APPLICABLE | 06/01/2019 |
| Pacific Retirement Services INC | Organization | ADP of the SNF | NOT APPLICABLE | 05/30/2025 |
| Sabatini, Anthony | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/20/2024 |
| Sabatini, Anthony | Individual | ADP of the SNF | NOT APPLICABLE | 10/17/2024 |
All 16 owning or managing parties CMS has on file are shown — none excluded.
CMS lists this facility under the chain Pacific Retirement Services — 10 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
Listed by state, then facility name — not a ranking. Showing 8 of the 9 others, continuing from this facility's own place in that list.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Reedwood Post Acute | 1.9 mi | Portland, OR | ★★★★★ | 5/5 | |
| The Creston Health & Rehabilitation | 2.0 mi | Portland, OR | ★☆☆☆☆ | 1/5 | |
| Avamere Crestview of Portland | 2.4 mi | Portland, OR | ★★★★☆ | 3/5 | |
| Laurelhurst Post Acute & Rehabilitation | 2.5 mi | Portland, OR | ★★☆☆☆ | 2/5 | |
| Holladay Park Plaza | 2.6 mi | Portland, OR | ★★★★★ | 5/5 | |
| Belmont Care and Rehabilitation | 3.2 mi | Portland, OR | ★☆☆☆☆ | 2/5 | |
| Marquis Autumn Hills Memory Care | 3.5 mi | Portland, OR | ★★★★★ | 4/5 | |
| Robison Jewish Health Center | 3.5 mi | Portland, OR | ★★☆☆☆ | 2/5 | |
| Marquis Vermont Hills | 3.6 mi | Portland, OR | ★★★★★ | 5/5 | |
| Mt. Tabor Health & Rehabilitation | 3.6 mi | Portland, OR | ★★☆☆☆ | 2/5 | |
| Providence Child Center | 3.6 mi | Portland, OR | ★★★★★ | 5/5 | |
| West Hills Health & Rehabilitation | 4.0 mi | Portland, OR | ★★★★☆ | 3/5 |
Compare this facility with the 3 closest →
CMS records place this facility in Multnomah, OR — 33 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 385274.
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