Mirabella Portland

Name: Mirabella Portland
Address: 3550 S BOND AVE, Portland, OR, 97239, US
Telephone: 5032454742

3550 S Bond Ave, Portland, OR 97239 · Multnomah County · 44 certified beds · avg 24 residents/day · certified since Feb 3, 2011

Part of chain: PACIFIC RETIREMENT SERVICES (10 facilities, chain avg rating 4.6★)

5/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

5.80

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (8)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Mar 27, 2026	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do.
Mar 27, 2026	D · Potential for harm, one-off	The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay).
Mar 27, 2026	D · Potential for harm, one-off	The facility did not help a resident get vision and hearing services — such as eye exams, glasses, hearing tests, or hearing aids.
Nov 25, 2024	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Aug 24, 2023	E · Potential for harm, repeated	The facility did not fully assess residents on time — a complete assessment of health, abilities, and needs is required when a resident is first admitted and at least once every 12 months after that. · from a complaint
Aug 24, 2023	E · Potential for harm, repeated	The facility did not update each resident's care assessment at least once every 3 months. These regular check-ins keep the resident's care plan matched to their current condition. · from a complaint
Aug 24, 2023	D · Potential for harm, one-off	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint
Aug 24, 2023	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · from a complaint

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (1 → 3).

Year	Citations	Worst severity that year
2023	4	E
2024	1	D
2026	3	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Oregon avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	5.80	5.42	3.95	top 24% in Oregon; top 5% in the U.S.
Registered Nurse hours	1.49	0.78	0.69	top 6% in Oregon; top 5% in the U.S.
Weekend total nurse staffing	5.80	4.85	3.50	top 6% in Oregon; top 2% in the U.S.
Weekend RN hours (not acuity-adjusted)	1.57	0.48	0.48	top 2% in Oregon; top 2% in the U.S.
Total nursing staff turnover (%)	35.1	47.4	45.8	top 18% in Oregon; top 24% in the U.S.
RN turnover (%)	40.0	51.6	42.9	top 25% in Oregon; top 46% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.30, RN 1.36, weekend 5.30. Staffing rating: 5/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 4/5 · short-stay residents: 5/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Bright, Zac	Individual	Operational/Managerial Control	NOT APPLICABLE	03/31/2025
Bright, Zac	Individual	ADP of the SNF	NOT APPLICABLE	05/30/2025
Hawkins, Richard	Individual	Corporate Director	NOT APPLICABLE	01/01/2011
Hawkins, Richard	Individual	Corporate Officer	NOT APPLICABLE	10/01/2018
Johnson, Lynn	Individual	Corporate Director	NOT APPLICABLE	01/01/2011
Johnson, Lynn	Individual	Corporate Officer	NOT APPLICABLE	10/01/2018
Kiernan, Janet	Individual	Operational/Managerial Control	NOT APPLICABLE	07/16/2023
Kiernan, Janet	Individual	ADP of the SNF	NOT APPLICABLE	07/16/2023
McCartney, Sharon	Individual	Operational/Managerial Control	NOT APPLICABLE	04/18/2016
McCartney, Sharon	Individual	ADP of the SNF	NOT APPLICABLE	04/18/2016
McGill, James	Individual	Corporate Director	NOT APPLICABLE	10/01/2024
Morgan, Emily	Individual	Operational/Managerial Control	NOT APPLICABLE	06/01/2019
Morgan, Emily	Individual	ADP of the SNF	NOT APPLICABLE	06/01/2019
Pacific Retirement Services INC	Organization	ADP of the SNF	NOT APPLICABLE	05/30/2025
Sabatini, Anthony	Individual	Operational/Managerial Control	NOT APPLICABLE	12/20/2024
Sabatini, Anthony	Individual	ADP of the SNF	NOT APPLICABLE	10/17/2024

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
"What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
"How do you arrange eye and hearing care for residents, including appointments and equipment like glasses or hearing aids?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"How soon after admission is a full assessment completed, and how are the findings shared with the family?"
"How do you track that every resident's quarterly assessment happens on time?"
"Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Reedwood Post Acute	1.9 mi	Portland, OR	★★★★★	5/5
The Creston Health & Rehabilitation	2.0 mi	Portland, OR	★☆☆☆☆	1/5
Avamere Crestview of Portland	2.4 mi	Portland, OR	★★★★☆	3/5
Laurelhurst Post Acute & Rehabilitation	2.5 mi	Portland, OR	★★☆☆☆	2/5
Holladay Park Plaza	2.6 mi	Portland, OR	★★★★★	5/5
Belmont Care and Rehabilitation	3.2 mi	Portland, OR	★☆☆☆☆	2/5
Marquis Autumn Hills Memory Care	3.5 mi	Portland, OR	★★★★★	4/5
Robison Jewish Health Center	3.5 mi	Portland, OR	★★☆☆☆	2/5
Marquis Vermont Hills	3.6 mi	Portland, OR	★★★★★	5/5
Mt. Tabor Health & Rehabilitation	3.6 mi	Portland, OR	★★☆☆☆	2/5
Providence Child Center	3.6 mi	Portland, OR	★★★★★	5/5
West Hills Health & Rehabilitation	4.0 mi	Portland, OR	★★★★☆	3/5

Compare this facility with the 3 closest →

All facilities in Portland →

Facility data as of CMS processing date 2026-08-01. CCN 385274.

The Care File

Visit checklist — Mirabella Portland

3550 S Bond Ave, Portland, OR 97239 · 5032454742

Health inspection rating 5/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
☐ "What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
☐ "How do you arrange eye and hearing care for residents, including appointments and equipment like glasses or hearing aids?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "How soon after admission is a full assessment completed, and how are the findings shared with the family?"
☐ "How do you track that every resident's quarterly assessment happens on time?"
☐ "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 385274 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)