Oregon ›Portland

Holladay Park Plaza

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1300 NE 16th Avenue, Portland, OR 97232 (opens Google Maps) · Multnomah County · (503) 288-6671· 51 certified beds · avg 38 residents/day · certified since Aug 14, 1998 · Medicare only — not Medicaid certified

Certified for Medicare only. Medicare pays for short rehabilitation stays, not for long-term care — and this facility cannot bill Medicaid, which is what most families rely on for a long stay. Ask what a long-term stay here would cost and how it would be paid for. Who pays for nursing home care →

Part of chain: PACIFIC RETIREMENT SERVICES (10 facilities, chain avg rating 4.6★)

5/5
Health inspection rating (on-site)
inspected Sep 5, 2025
0
Serious findings on record
$0
Fines, last 3 years
5.11
Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Inspection findings in the public record

Showing the latest 3 of 18 inspection findings. Open the full record below to read every finding.

  1. D · Potential for more than minimal harm, isolated

    The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint F-0684

  2. D · Potential for more than minimal harm, isolated

    The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. F-0684

  3. D · Potential for more than minimal harm, isolated

    The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. F-0689

View all 18 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

DateSeverityWhat the facility was cited for
Jun 30, 2026D · Potential for more than minimal harm, isolatedThe facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint · F-0684
Sep 5, 2025D · Potential for more than minimal harm, isolatedThe facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684
Sep 5, 2025D · Potential for more than minimal harm, isolatedThe facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689
Jun 13, 2024D · Potential for more than minimal harm, isolatedThe facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave. · F-0625
Jun 13, 2024D · Potential for more than minimal harm, isolatedThe facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684
Mar 13, 2023D · Potential for more than minimal harm, isolatedThe facility did not keep residents' personal and medical information private and confidential. · F-0583
Mar 13, 2023D · Potential for more than minimal harm, isolatedThe facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly. · F-0585
Mar 13, 2023D · Potential for more than minimal harm, isolatedThe facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641
Mar 13, 2023D · Potential for more than minimal harm, isolatedThe facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657
Mar 13, 2023D · Potential for more than minimal harm, isolatedThe facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle. · F-0679
Mar 13, 2023D · Potential for more than minimal harm, isolatedThe facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684
Mar 13, 2023D · Potential for more than minimal harm, isolatedThe facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · F-0686
Mar 13, 2023D · Potential for more than minimal harm, isolatedThe facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. · F-0688
Mar 13, 2023D · Potential for more than minimal harm, isolatedThe facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689
Mar 13, 2023D · Potential for more than minimal harm, isolatedThe facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · F-0690
Mar 13, 2023D · Potential for more than minimal harm, isolatedThe facility did not provide appropriate treatment and services to residents with a mental health condition, difficulty adjusting emotionally, or a history of trauma or post-traumatic stress disorder (PTSD). · F-0742
Mar 13, 2023D · Potential for more than minimal harm, isolatedThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880
Mar 13, 2023D · Potential for more than minimal harm, isolatedThe facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. · F-0883

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (2 → 2).

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01
All citationsSerious citations (G–L)
2023
All citations: 13
Serious citations (G–L): 0
2024
All citations: 2
Serious citations (G–L): 0
2025
All citations: 2
Serious citations (G–L): 0
2026
All citations: 1
Serious citations (G–L): 0

All bars start at zero. Exact values and supporting details remain below.

YearCitationsSerious (G–L)Worst severity that year
2023130D
202420D
202520D
202610D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01
This facilityOregon averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 5.11
Oregon average: 5.42
U.S. average: 3.95
Registered Nurse hours
This facility: 1.01
Oregon average: 0.78
U.S. average: 0.69
Weekend total nurse staffing
This facility: 4.76
Oregon average: 4.85
U.S. average: 3.50

All bars start at zero. Exact values and supporting details remain below.

MeasureThis facilityOregon avgU.S. avgWhere it stands
Total nurse staffing (hours per resident per day)5.115.423.95bottom 30% in Oregon; top 12% in the U.S.
Registered Nurse hours1.010.780.69top 16% in Oregon; top 15% in the U.S.
Weekend total nurse staffing4.764.853.50bottom 45% in Oregon; top 9% in the U.S.
Weekend RN hours (not acuity-adjusted)0.750.480.48top 12% in Oregon; top 13% in the U.S.
Total nursing staff turnover (%)32.747.445.8top 12% in Oregon; top 19% in the U.S.
RN turnover (%)30.051.642.9top 17% in Oregon; top 29% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.00, RN 0.99, weekend 4.65.Comparing with Medicare Care Compare? Care Compare shows the raw figure (5.00 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for Holladay Park Plaza. CMS inspection and staffing records do not tell us what this home will charge you.

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Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.

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Before you compare prices

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Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

Non profit - Corporation

Owner / managerTypeRoleStakeSince
Hawkins, RichardIndividualCorporate DirectorNOT APPLICABLE10/01/2024
Jensen, ChrisIndividualCorporate DirectorNOT APPLICABLE07/18/2023
Johnson, LynnIndividualCorporate DirectorNOT APPLICABLE04/18/2017
Johnson, LynnIndividualCorporate OfficerNOT APPLICABLE10/01/2022
Kalin, LeahIndividualOperational/Managerial ControlNOT APPLICABLE08/01/2023
Kalin, LeahIndividualADP of the SNFNOT APPLICABLE01/01/2024
Kiernan, JanetIndividualOperational/Managerial ControlNOT APPLICABLE07/16/2023
Kiernan, JanetIndividualADP of the SNFNOT APPLICABLE07/16/2023
McLaughlin, KathleenIndividualCorporate DirectorNOT APPLICABLE07/17/2018
McLaughlin, KathleenIndividualCorporate OfficerNOT APPLICABLE10/01/2023
Pacific Retirement Services INCOrganizationADP of the SNFNOT APPLICABLE05/28/2025
Platte, SusanIndividualCorporate OfficerNOT APPLICABLE07/18/2016
Platte, SusanIndividualOperational/Managerial ControlNOT APPLICABLE07/18/2016
Platte, SusanIndividualADP of the SNFNOT APPLICABLE07/18/2016
Sabatini, AnthonyIndividualOperational/Managerial ControlNOT APPLICABLE03/28/2025
Sabatini, AnthonyIndividualADP of the SNFNOT APPLICABLE10/17/2024
Samuelson, KatelynnIndividualOperational/Managerial ControlNOT APPLICABLE02/21/2019
Samuelson, KatelynnIndividualADP of the SNFNOT APPLICABLE05/28/2025

All 18 owning or managing parties CMS has on file are shown — none excluded.

Other facilities in the same chain

CMS lists this facility under the chain Pacific Retirement Services — 10 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

Listed by state, then facility name — not a ranking. Showing 8 of the 9 others, continuing from this facility's own place in that list.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

  • "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
  • "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
  • "If my family member goes to the hospital, how long will you hold their bed, and will we get that in writing?"
  • "How do you protect residents' privacy, both in their medical records and in day-to-day care?"
  • "Walk me through what happens when a resident or family files a grievance — who responds and how fast?"
  • "Who completes resident assessments here, and how do you check them for accuracy?"
  • "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
  • "Can I see this month's activities calendar, and what do you offer residents who can't leave their rooms?"

Also worth asking anywhere

  • "Your weekend nurse staffing is reported below the Oregon midpoint — how does the weekend schedule differ from a weekday?"
  • "Can I see the plan of correction for the findings in your most recent state inspection?"
  • "CMS reports 33% total nursing staff turnover here — who on the care team has been with you longest?"
  • "The ownership record on file lists 18 owning or managing parties — who makes the decisions about staffing levels?"
  • "Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (12 closest of 60 within 20 miles)

FacilityDistanceCityOverallInspectionFlags
Laurelhurst Post Acute & Rehabilitation1.3 miPortland, OR★★☆☆☆2/5
Providence Child Center1.9 miPortland, OR★★★★★5/5
Belmont Care and Rehabilitation2.2 miPortland, OR★☆☆☆☆2/5
Fernhill Rehabilitation and Care2.4 miPortland, OR★★☆☆☆2/5abuse
Porthaven Post Acute2.5 miPortland, OR★★★☆☆2/5
Mirabella Portland2.6 miPortland, OR★★★★★5/5
Mt. Tabor Health & Rehabilitation2.6 miPortland, OR★★☆☆☆2/5
Reedwood Post Acute2.8 miPortland, OR★★★★★5/5
The Creston Health & Rehabilitation3.0 miPortland, OR★☆☆☆☆1/5
Marquis Piedmont Post Acute Rehab3.2 miPortland, OR★★★★☆4/5
Evergreen Post Acute4.1 miPortland, OR★★☆☆☆2/5
Glisan Post Acute4.4 miPortland, OR★★☆☆☆2/5

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Multnomah, OR — 33 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Portland →

Facility data as of CMS processing date 2026-08-01. CCN 385259.

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