Friendship Village of Bloomington
8130 Highwood Drive, Bloomington, MN 55438 · Hennepin County · 66 certified beds · avg 64 residents/day · certified since Jan 29, 1980
Part of chain: LIFESPACE COMMUNITIES (15 facilities, chain avg rating 4.4★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Immediate jeopardy, repeated · May 2, 2024 · F-0610
The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do.
Why it matters: When allegations aren't investigated, harm to residents can continue unchecked.
Severity (K): A life-threatening or extremely dangerous situation affected several residents. Among the most serious findings an inspection can produce.
Corrected: May 29, 2024 (Deficient, Provider has date of correction)
All citations in the current public record (23)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| May 7, 2026 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| May 7, 2026 | D · Potential for harm, one-off | The facility did not fully assess residents on time — a complete assessment of health, abilities, and needs is required when a resident is first admitted and at least once every 12 months after that. |
| May 7, 2026 | D · Potential for harm, one-off | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
| May 7, 2026 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| May 7, 2026 | D · Potential for harm, one-off | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. |
| May 7, 2026 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| May 7, 2026 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| May 7, 2026 | D · Potential for harm, one-off | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. |
| May 7, 2026 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| May 7, 2026 | D · Potential for harm, one-off | The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. |
| Mar 27, 2025 | D · Potential for harm, one-off | The facility did not make sure residents were fully informed about their own health, care, and treatments in a way they could understand. |
| Mar 27, 2025 | D · Potential for harm, one-off | The facility allowed residents to lose the ability to do daily activities — like bathing, dressing, and eating — when there was no medical reason for the decline. Good care helps residents keep the abilities they have. · from a complaint |
| Mar 27, 2025 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| Mar 27, 2025 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| May 2, 2024 | ▲ K · Immediate jeopardy, repeated | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. |
| May 2, 2024 | E · Potential for harm, repeated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. |
| May 2, 2024 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint |
| May 2, 2024 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| May 2, 2024 | D · Potential for harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. |
| May 2, 2024 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| May 2, 2024 | D · Potential for harm, one-off | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. |
| May 2, 2024 | D · Potential for harm, one-off | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. |
| May 2, 2024 | B · Minimal risk, repeated | The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (4 → 10).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2024 | 9 | 1 | K ▲ |
| 2025 | 4 | 0 | D |
| 2026 | 10 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
1 fine totaling $99,500.
| Date | Type | Amount / length |
|---|---|---|
| May 2, 2024 | Fine | $99,500 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Minnesota avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.44 | 4.83 | 3.95 | bottom 34% in Minnesota; top 25% in the U.S. |
| Registered Nurse hours | 1.25 | 1.22 | 0.69 | top 38% in Minnesota; top 8% in the U.S. |
| Weekend total nurse staffing | 3.81 | 4.27 | 3.50 | bottom 30% in Minnesota; top 29% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.84 | 0.69 | 0.48 | top 24% in Minnesota; top 10% in the U.S. |
| Total nursing staff turnover (%) | 35.2 | 42.2 | 45.8 | top 35% in Minnesota; top 25% in the U.S. |
| RN turnover (%) | 25.0 | 38.6 | 42.9 | top 27% in Minnesota; top 20% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.16, RN 1.17, weekend 3.57. Staffing rating: 5/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 3/5 · long-stay residents: 4/5 · short-stay residents: 3/5
Who owns this facility
Non profit - Other
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Lifespace Communities INC | Organization | 5% or Greater Direct Ownership Interest | 100% | 07/09/2009 |
| Bever, Jennifer | Individual | W-2 Managing Employee | NOT APPLICABLE | 11/09/2015 |
| Blackford, Gary | Individual | Corporate Director | NOT APPLICABLE | 12/01/2021 |
| Darkey-Hrinya, Joyce | Individual | Corporate Director | NOT APPLICABLE | 01/15/2018 |
| Dutra, Ana | Individual | Corporate Director | NOT APPLICABLE | 07/18/2016 |
| Fields, Venita | Individual | Corporate Director | NOT APPLICABLE | 01/15/2018 |
| Gorman, Joseph | Individual | Corporate Officer | NOT APPLICABLE | 07/26/2022 |
| Hamm, Sara | Individual | Corporate Officer | NOT APPLICABLE | 03/30/2015 |
| Harshfield, Nicholas | Individual | Corporate Officer | NOT APPLICABLE | 07/01/2020 |
| Jantzen, Jesse | Individual | Corporate Officer | NOT APPLICABLE | 06/22/2021 |
| Jensen, Claus | Individual | Corporate Director | NOT APPLICABLE | 04/26/2023 |
| Kresse, Nikki | Individual | Corporate Officer | NOT APPLICABLE | 04/19/2021 |
| Lifespace Communities INC | Organization | Operational/Managerial Control | NOT APPLICABLE | 07/08/2009 |
| McDonough, Amy | Individual | Corporate Director | NOT APPLICABLE | 04/26/2023 |
| Pope, Erin | Individual | Corporate Officer | NOT APPLICABLE | 07/25/2022 |
| Salamino, Jenifer | Individual | Corporate Director | NOT APPLICABLE | 04/26/2023 |
| Sokeye, Jonathan | Individual | Corporate Director | NOT APPLICABLE | 12/01/2021 |
| Spangler, Patrick | Individual | Corporate Director | NOT APPLICABLE | 07/18/2016 |
| Stretch, Clyde | Individual | Corporate Director | NOT APPLICABLE | 04/26/2023 |
| Williams, David | Individual | Corporate Director | NOT APPLICABLE | 12/01/2021 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "How soon after admission is a full assessment completed, and how are the findings shared with the family?"
- "Who completes resident assessments here, and how do you check them for accuracy?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Flagstone | 2.1 mi | Eden Prairie, MN | ★★★★☆ | 3/5 | |
| Aurora on France | 3.7 mi | Edina, MN | ★★★★☆ | 3/5 | |
| Hopkins Restorative Care Center | 4.0 mi | Hopkins, MN | ★☆☆☆☆ | 2/5 | |
| Edenbrook of Edina | 4.3 mi | Minneapolis, MN | ★★★☆☆ | 2/5 | |
| Minnesota Masonic Home Care Center | 4.5 mi | Bloomington, MN | ★★★★★ | 4/5 | |
| Presbyterian Homes of Bloomington | 4.5 mi | Bloomington, MN | ★★★★★ | 4/5 | |
| Chapel View Health Care Center | 5.3 mi | Hopkins, MN | ★★★★☆ | 3/5 | |
| The Estates at Bloomington LLC | 5.6 mi | Bloomington, MN | ★★★☆☆ | 3/5 | |
| Sholom Home West | 5.8 mi | Saint Louis Park, MN | ★★★★★ | 4/5 | |
| Mount Olivet Careview Home | 6.0 mi | Minneapolis, MN | ★★★★☆ | 3/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 245229.