Jones Harrison Residence

Name: Jones Harrison Residence
Address: 3700 CEDAR LAKE AVENUE, Minneapolis, MN, 55416, US
Telephone: 6129202030

3700 Cedar Lake Avenue, Minneapolis, MN 55416 · Hennepin County · 120 certified beds · avg 108 residents/day · certified since Apr 1, 1987

Part of chain: EBENEZER SENIOR LIVING (6 facilities, chain avg rating 3.5★)

2/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

5.42

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 3/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Actual harm, one-off · Jul 2, 2026 · F-0689 · triggered by a complaint

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

All citations in the current public record (30)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jul 2, 2026	▲ G · Actual harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Jan 9, 2026	D · Potential for harm, one-off	The facility gave residents unnecessary mind-altering (psychotropic) medications, or used drugs in a way that restrained residents by dulling their ability to think, move, or function.
Jan 9, 2026	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation.
Jan 9, 2026	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do.
Jan 9, 2026	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Jan 9, 2026	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint
Jan 9, 2026	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Jan 9, 2026	D · Potential for harm, one-off	The facility did not provide safe and appropriate pain management for a resident who needed it.
Jan 9, 2026	D · Potential for harm, one-off	The facility did not provide care that took into account residents' past trauma or their cultural backgrounds. Care is supposed to be sensitive to what residents have lived through and where they come from.
Jan 9, 2026	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Jan 9, 2026	C · Minimal risk, facility-wide	The facility did not electronically submit complete and accurate staffing information to the government, based on payroll and other verifiable records.
Jul 24, 2025	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Jul 9, 2025	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint
Nov 14, 2024	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Nov 14, 2024	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Nov 14, 2024	D · Potential for harm, one-off	The facility did not provide safe and appropriate pain management for a resident who needed it.
Nov 14, 2024	D · Potential for harm, one-off	The facility did not provide care that took into account residents' past trauma or their cultural backgrounds. Care is supposed to be sensitive to what residents have lived through and where they come from. · from a complaint
Nov 14, 2024	D · Potential for harm, one-off	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
Nov 14, 2024	D · Potential for harm, one-off	The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations.
Nov 14, 2024	D · Potential for harm, one-off	The facility did not educate residents and staff about COVID-19 vaccination, offer the vaccine to those eligible after that education, or properly document everyone's vaccination status.
Jul 30, 2024	D · Potential for harm, one-off	The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable. · from a complaint
Mar 4, 2024	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint
Dec 21, 2023	D · Potential for harm, one-off	The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate.
Dec 21, 2023	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation.
Dec 21, 2023	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Dec 21, 2023	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Dec 21, 2023	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Dec 21, 2023	D · Potential for harm, one-off	The facility did not provide routine dental care and 24-hour emergency dental care for residents.
Dec 21, 2023	D · Potential for harm, one-off	The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature.
Dec 21, 2023	D · Potential for harm, one-off	The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (7 → 10).

Year	Citations	Serious (G–L)	Worst severity that year
2023	8	0	D
2024	9	0	F
2025	2	0	D
2026	11	1	G ▲

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Minnesota avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	5.42	4.83	3.95	top 20% in Minnesota; top 8% in the U.S.
Registered Nurse hours	1.71	1.22	0.69	top 12% in Minnesota; top 3% in the U.S.
Weekend total nurse staffing	5.01	4.27	3.50	top 14% in Minnesota; top 6% in the U.S.
Weekend RN hours (not acuity-adjusted)	1.13	0.69	0.48	top 11% in Minnesota; top 4% in the U.S.
Total nursing staff turnover (%)	28.4	42.2	45.8	top 18% in Minnesota; top 12% in the U.S.
RN turnover (%)	46.3	38.6	42.9	bottom 33% in Minnesota; bottom 41% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.71, RN 1.48, weekend 4.35. Staffing rating: 5/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 3/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Bell, Brittany	Individual	Operational/Managerial Control	NOT APPLICABLE	07/01/2023
Chebli, Yasser	Individual	Operational/Managerial Control	NOT APPLICABLE	10/01/2023
Chebli, Yasser	Individual	ADP of the SNF	NOT APPLICABLE	04/21/2025
Christopher, Mackenzie	Individual	Operational/Managerial Control	NOT APPLICABLE	08/06/2018
Christopher, Mackenzie	Individual	ADP of the SNF	NOT APPLICABLE	04/21/2025
Dimick, Martha	Individual	Managing Control - Governing Body	NOT APPLICABLE	07/01/2023
Dimick, Martha	Individual	Corporate Director	NOT APPLICABLE	07/01/2023
Diracles, Marcia	Individual	Managing Control - Governing Body	NOT APPLICABLE	07/01/2023
Diracles, Marcia	Individual	Corporate Director	NOT APPLICABLE	07/01/2023
Ebenezer Management Services INC	Organization	Operational/Managerial Control	NOT APPLICABLE	07/01/2023
Ebenezer Management Services INC	Organization	ADP of the SNF	NOT APPLICABLE	01/30/2025
Harwood, Taylor	Individual	Managing Control - Governing Body	NOT APPLICABLE	07/01/2023
Harwood, Taylor	Individual	Corporate Director	NOT APPLICABLE	07/01/2023
Kilburg, Elizabeth	Individual	Managing Control - Governing Body	NOT APPLICABLE	07/01/2023
Kilburg, Elizabeth	Individual	Corporate Director	NOT APPLICABLE	07/01/2023
Kimpton, Jeffrey	Individual	Managing Control - Governing Body	NOT APPLICABLE	07/01/2023
Kimpton, Jeffrey	Individual	Corporate Director	NOT APPLICABLE	07/01/2023
Olafson, Michael	Individual	Managing Control - Governing Body	NOT APPLICABLE	07/01/2023
Olafson, Michael	Individual	Corporate Director	NOT APPLICABLE	07/01/2023
Stich, Leah	Individual	Managing Control - Governing Body	NOT APPLICABLE	07/01/2023

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"What percentage of your residents are on antipsychotic or sedating medications, and how do you work to reduce that?"
"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"How do you assess and manage residents' pain, especially for those who have trouble communicating?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
The Villas at the Park	0.9 mi	Saint Louis Park, MN	★★☆☆☆	2/5
Southside Care Center	1.8 mi	Minneapolis, MN	★☆☆☆☆	1/5	SFF
Birchwood Care Home	1.9 mi	Minneapolis, MN	★★★★★	4/5
Redeemer Health Care Center	2.0 mi	Minneapolis, MN	★★★★★	3/5
Villas at Bryn Mawr LLC	2.0 mi	Minneapolis, MN	★☆☆☆☆	1/5	abuseSFF
Lakehouse Healthcare & Rehabilitation Center	2.1 mi	Minneapolis, MN	★☆☆☆☆	1/5
The Villas at St Louis Park	2.5 mi	Saint Louis Park, MN	★★☆☆☆	2/5
Grand Avenue Rest Home	2.6 mi	Minneapolis, MN	★★★☆☆	2/5
The Estates at Chateau LLC	2.6 mi	Minneapolis, MN	★★☆☆☆	1/5
The Villas at the Cedars	2.6 mi	Saint Louis Park, MN	★☆☆☆☆	1/5
The Estates at St Louis Park LLC	2.8 mi	Saint Louis Park, MN	★★★☆☆	2/5
Benedictine Health Center of Minneapolis	3.0 mi	Minneapolis, MN	★★★☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Minneapolis →

Facility data as of CMS processing date 2026-08-01. CCN 245460.

The Care File

Visit checklist — Jones Harrison Residence

3700 Cedar Lake Avenue, Minneapolis, MN 55416 · 6129202030

Health inspection rating 2/5 · CMS overall 3/5· Fines (3y): $0

Most serious findings on record:

▲ Jul 2, 2026 (F-0689, Actual harm, one-off): The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Questions for the administrator:

☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "What percentage of your residents are on antipsychotic or sedating medications, and how do you work to reduce that?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "How do you assess and manage residents' pain, especially for those who have trouble communicating?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 245460 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)