Continuing Care at Maris Grove

Name: Continuing Care at Maris Grove
Address: 500 MARIS GROVE WAY, Glen Mills, PA, 19342, US
Telephone: 6103874700

500 Maris Grove Way, Glen Mills, PA 19342 · Delaware County · 66 certified beds · avg 60 residents/day · certified since Jul 23, 2009 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

Part of chain: ERICKSON SENIOR LIVING (17 facilities, chain avg rating 4.2★)

4/5

Health inspection rating (on-site)

Serious findings on record

$22,737

Fines, last 3 years

5.27

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Immediate jeopardy, one-off · Feb 1, 2024 · F-0678

The facility did not provide basic life support, such as CPR, before emergency medical help arrived — care that's required when it matches the doctor's orders and the resident's own written wishes.

Why it matters: In a cardiac or breathing emergency, failure to start CPR promptly can be the difference between life and death.

Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.

Corrected: Feb 20, 2024 (Deficient, Provider has date of correction)

▲ Actual harm, one-off · Mar 14, 2025 · F-0689

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: May 1, 2025 (Deficient, Provider has date of correction)

All citations in the current public record (16)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jun 24, 2026	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint
Feb 20, 2026	D · Potential for harm, one-off	The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable.
Feb 20, 2026	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Feb 20, 2026	D · Potential for harm, one-off	The facility did not safely and appropriately administer IV fluids (fluids given through a vein) for residents who needed them.
Mar 14, 2025	▲ G · Actual harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Mar 14, 2025	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint
Mar 14, 2025	D · Potential for harm, one-off	When a resident had a planned discharge, the facility did not make sure the necessary information was communicated to the resident and to the doctors or facility taking over their care.
Mar 14, 2025	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Mar 14, 2025	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Mar 14, 2025	D · Potential for harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
Feb 1, 2024	▲ J · Immediate jeopardy, one-off	The facility did not provide basic life support, such as CPR, before emergency medical help arrived — care that's required when it matches the doctor's orders and the resident's own written wishes.
Feb 1, 2024	E · Potential for harm, repeated	The facility was not managed in a way that uses its money, staff, and resources effectively and efficiently to care for residents.
Feb 1, 2024	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Feb 1, 2024	D · Potential for harm, one-off	When a resident had a planned discharge, the facility did not make sure the necessary information was communicated to the resident and to the doctors or facility taking over their care.
Feb 1, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Feb 1, 2024	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (6 → 3).

Year	Citations	Serious (G–L)	Worst severity that year
2024	6	1	J ▲
2025	6	1	G ▲
2026	4	0	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

2 fines totaling $22,737.

Date	Type	Amount / length
Mar 14, 2025	Fine	$9,110
Feb 1, 2024	Fine	$13,627

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Pennsylvania avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	5.27	3.94	3.95	top 9% in Pennsylvania; top 10% in the U.S.
Registered Nurse hours	1.53	0.80	0.69	top 8% in Pennsylvania; top 4% in the U.S.
Weekend total nurse staffing	4.91	3.58	3.50	top 8% in Pennsylvania; top 7% in the U.S.
Weekend RN hours (not acuity-adjusted)	1.09	0.56	0.48	top 7% in Pennsylvania; top 5% in the U.S.
Total nursing staff turnover (%)	33.3	44.5	45.8	top 22% in Pennsylvania; top 20% in the U.S.
RN turnover (%)	29.2	39.9	42.9	top 30% in Pennsylvania; top 28% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.00, RN 1.45, weekend 4.66. Staffing rating: 5/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
National Senior Communities, INC	Organization	5% or Greater Direct Ownership Interest	100%	01/14/2021
Bison, Michael	Individual	Individual Is an Owner, Partner or Trustee of Any ADP of the SNF	NOT APPLICABLE	04/17/2025
Brown, Ian	Individual	Corporate Director	NOT APPLICABLE	04/01/2023
Brown, Patricia	Individual	Corporate Director	NOT APPLICABLE	04/01/2022
Butler, Richard	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2014
Chang, Kenneth	Individual	Operational/Managerial Control	NOT APPLICABLE	06/09/2024
Chang, Kenneth	Individual	ADP of the SNF	NOT APPLICABLE	03/25/2025
Clupper, Katherine	Individual	Corporate Director	NOT APPLICABLE	04/01/2024
Clupper, Katherine	Individual	Corporate Officer	NOT APPLICABLE	04/01/2025
Colins, Mary	Individual	Corporate Director	NOT APPLICABLE	10/01/2010
Colins, Mary	Individual	Corporate Officer	NOT APPLICABLE	04/01/2019
Embley, Mark	Individual	Corporate Officer	NOT APPLICABLE	10/27/2021
Embley, Mark	Individual	Operational/Managerial Control	NOT APPLICABLE	10/27/2021
Embley, Mark	Individual	ADP of the SNF	NOT APPLICABLE	10/27/2021
Erickson Living Holdings LLC	Organization	ADP of the SNF	NOT APPLICABLE	02/12/2010
Erickson Senior Living LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	11/23/2020
Erickson Senior Living LLC	Organization	ADP of the SNF	NOT APPLICABLE	03/25/2025
Erstad, Eileen	Individual	Corporate Director	NOT APPLICABLE	04/01/2018
Erstad, Eileen	Individual	Corporate Officer	NOT APPLICABLE	04/01/2018
Gantert, Neal	Individual	Corporate Officer	NOT APPLICABLE	04/01/2018

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Are staff on every shift trained and certified in CPR, and how do they know each resident's resuscitation wishes?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"What does the care plan for a brand-new resident cover in the first 48 hours, and who writes it?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"Who on your staff manages IV therapy, and what training and monitoring is in place?"
"What exactly do you hand off to the next provider when a resident is discharged, and how do you confirm they received it?"
"How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Brinton Manor Nursing and Rehabilitation Center	1.4 mi	Glen Mills, PA	★★★☆☆	3/5
Encore at Wilmington	4.4 mi	Wilmington, DE	★★★☆☆	2/5
Willowbrooke Court-Granite	4.8 mi	Media, PA	★★★★★	5/5
Willowbrooke Court SKD Care Center at Lima Estates	4.9 mi	Lima, PA	★★★★★	5/5
Fair Acres Geriatric Center	4.9 mi	Lima, PA	★☆☆☆☆	2/5	abuse
Cadia Rehabilitation Silverside	5.0 mi	Wilmington, DE	★★★★★	3/5
HCC at White Horse Village	5.8 mi	Newtown Square, PA	★★★★★	5/5
Encore at Foulk	5.8 mi	Wilmington, DE	★★★★★	5/5
Naamans Creek Country Manor	5.9 mi	Boothwyn, PA	★★★★☆	4/5
Aventura at Pembrooke	6.0 mi	West Chester, PA	★☆☆☆☆	1/5
Wilmington Nursing & Rehabilitation Center	6.4 mi	Wilmington, DE		—/5	abuseSFF
Crosslands	6.5 mi	Kennett Square, PA	★★★★★	4/5

Compare this facility with the 3 closest →

All facilities in Glen Mills →

Facility data as of CMS processing date 2026-08-01. CCN 396123.

The Care File

Visit checklist — Continuing Care at Maris Grove

500 Maris Grove Way, Glen Mills, PA 19342 · 6103874700

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $22,737

Most serious findings on record:

▲ Feb 1, 2024 (F-0678, Immediate jeopardy, one-off): The facility did not provide basic life support, such as CPR, before emergency medical help arrived — care that's required when it matches the doctor's orders and the resident's own written wishes.
▲ Mar 14, 2025 (F-0689, Actual harm, one-off): The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Questions for the administrator:

☐ "Are staff on every shift trained and certified in CPR, and how do they know each resident's resuscitation wishes?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "What does the care plan for a brand-new resident cover in the first 48 hours, and who writes it?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "Who on your staff manages IV therapy, and what training and monitoring is in place?"
☐ "What exactly do you hand off to the next provider when a resident is discharged, and how do you confirm they received it?"
☐ "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 396123 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)