Willowbrooke Court SKD Care Center at Lima Estates
411 N. Middletown Road, Lima, PA 19037 · Delaware County · 60 certified beds · avg 7 residents/day · certified since Jan 13, 1981
Part of chain: ACTS RETIREMENT-LIFE COMMUNITIES (27 facilities, chain avg rating 4.7★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (0)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
No health citations in the currently published records.
Inspection trend by year
No citations in the published record to chart.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Pennsylvania avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.51 | 3.94 | 3.95 | top 22% in Pennsylvania; top 23% in the U.S. |
| Registered Nurse hours | 1.60 | 0.80 | 0.69 | top 7% in Pennsylvania; top 4% in the U.S. |
| Weekend total nurse staffing | 3.93 | 3.58 | 3.50 | top 28% in Pennsylvania; top 25% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 1.17 | 0.56 | 0.48 | top 6% in Pennsylvania; top 4% in the U.S. |
| Total nursing staff turnover (%) | 0.0 | 44.5 | 45.8 | — |
| RN turnover (%) | 0.0 | 39.9 | 42.9 | — |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.11, RN 1.46, weekend 3.58. Staffing rating: 5/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: —/5 · short-stay residents: 5/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Acts Acquisition and Development Company LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 12/31/2022 |
| Acts Alliance Management LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 12/31/2022 |
| Acts Communities of Maryland, INC. | Organization | Indirect Ownership Interest | NOT APPLICABLE | 11/01/2024 |
| Acts Legacy Foundation, INC. | Organization | Indirect Ownership Interest | NOT APPLICABLE | 12/31/2022 |
| Acts Retirement Services, INC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 03/24/2009 |
| Acts Retirement-Life Communities INC | Organization | Direct Ownership Interest | NOT APPLICABLE | 01/20/1971 |
| Acts Retirement-Life Communities Management, LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 12/31/2022 |
| Acts Signature Community Services INC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 12/31/2022 |
| Bonita Springs Retirement Village INC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 11/01/2024 |
| Mease Life INC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 10/01/2023 |
| Acts Management Services, INC. | Organization | Operational/Managerial Control | NOT APPLICABLE | 01/01/2012 |
| Acts Management Services, INC. | Organization | ADP of the SNF | NOT APPLICABLE | 07/15/2025 |
| Acts Retirement-Life Communities INC | Organization | Operational/Managerial Control | NOT APPLICABLE | 12/31/2022 |
| Acts Retirement-Life Communities INC | Organization | ADP of the SNF | NOT APPLICABLE | 07/15/2025 |
| Acts Retirement-Life Communities Management, LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 12/31/2022 |
| Acts Retirement-Life Communities Management, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 07/15/2025 |
| Ahern, Susan | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2020 |
| Ahern, Susan | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2020 |
| Ahern, Susan | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2020 |
| Allmond, Susan | Individual | Corporate Director | NOT APPLICABLE | 01/01/2017 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Fair Acres Geriatric Center | 0.0 mi | Lima, PA | ★☆☆☆☆ | 2/5 | abuse |
| Willowbrooke Court-Granite | 0.6 mi | Media, PA | ★★★★★ | 5/5 | |
| Sterling Health Care and Rehab Center | 2.8 mi | Media, PA | ★★☆☆☆ | 2/5 | abuse |
| HCC at White Horse Village | 3.5 mi | Newtown Square, PA | ★★★★★ | 5/5 | |
| Monticello House | 3.5 mi | Media, PA | ★★★★★ | 4/5 | |
| Brinton Manor Nursing and Rehabilitation Center | 3.6 mi | Glen Mills, PA | ★★★☆☆ | 3/5 | |
| Wallingford Skilled Nursing and Rehabilitation Cen | 3.7 mi | Wallingford, PA | ★☆☆☆☆ | 1/5 | |
| Belvedere Center, Genesis Healthcare, the | 4.7 mi | Chester, PA | ★★★☆☆ | 3/5 | |
| Continuing Care at Maris Grove | 4.9 mi | Glen Mills, PA | ★★★★★ | 4/5 | |
| Wesley Enhanced Living Main Line Rehab and SKD Nsg | 5.1 mi | Media, PA | ★★★★☆ | 3/5 | |
| Springfield Rehabilitation and Healthcare Center | 5.2 mi | Springfield, PA | ★★☆☆☆ | 2/5 | |
| Naamans Creek Country Manor | 5.5 mi | Boothwyn, PA | ★★★★☆ | 4/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 395492.