Encore at Foulk

How to file a complaint about care →

1 fine totaling $13,544.

Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.91, RN 1.14, weekend 3.53.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.91 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Limited Liability company · changed ownership in the last 12 months

Showing 20 of 62 parties CMS has on file for this facility; 42 are not displayed. The full list is in the CMS Ownership dataset.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
• "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
• "How quickly are lab tests done and results acted on when a resident's doctor orders them?"
• "How do you assess and manage residents' pain, especially for those who have trouble communicating?"
• "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
• "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
• "If you ever planned to discharge or transfer my family member, how much written notice would we receive and how could we appeal?"
• "How do you identify and arrange specialized services for residents with mental health conditions or disabilities?"

Also worth asking anywhere

• "Your weekend nurse staffing is reported below the Delaware midpoint — how does the weekend schedule differ from a weekday?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 13% total nursing staff turnover here — who on the care team has been with you longest?"
• "CMS records an ownership change here in the last 12 months — what changed for residents and staff?"
• "The ownership record on file lists 62 owning or managing parties — who makes the decisions about staffing levels?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in New Castle, DE — 25 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

• Encore at Parkside — Newark, DE · overall 2/5SFF
• Excelcare at Newark LLC — Newark, DE · overall 2/5
• Exceptional Care for Children — Newark, DE · overall 5/5
• Jeanne Jugan Residence — Newark, DE · overall 5/5

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Wilmington →