Continuing Care at Eagles Trace
14703 Eagle Vista Drive Bldg 601b, Houston, TX 77077 · Harris County · 44 certified beds · avg 42 residents/day · certified since May 15, 2013
Part of chain: ERICKSON SENIOR LIVING (17 facilities, chain avg rating 4.2★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Immediate jeopardy, repeated · Nov 17, 2023 · F-0684 · triggered by a complaint
The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Why it matters: Care that strays from doctor's orders or ignores the resident's wishes can lead to declining health and avoidable harm.
Severity (K): A life-threatening or extremely dangerous situation affected several residents. Among the most serious findings an inspection can produce.
Corrected: Aug 7, 2023 (Past Non-Compliance)
▲ Immediate jeopardy, repeated · Nov 17, 2023 · F-0755 · triggered by a complaint
The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Why it matters: Weak pharmacy services lead to medication mistakes, delays, and missed drug interactions that can seriously harm residents.
Severity (K): A life-threatening or extremely dangerous situation affected several residents. Among the most serious findings an inspection can produce.
Corrected: Nov 4, 2023 (Past Non-Compliance)
All citations in the current public record (14)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Sep 18, 2025 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Sep 18, 2025 | D · Potential for harm, one-off | The facility did not keep residents' personal and medical information private and confidential. |
| Sep 18, 2025 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Sep 18, 2025 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Sep 18, 2025 | D · Potential for harm, one-off | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. |
| Sep 18, 2025 | D · Potential for harm, one-off | The facility did not maintain an effective pest control program to prevent or deal with mice, insects, or other pests. |
| Aug 15, 2024 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Aug 15, 2024 | E · Potential for harm, repeated | The facility did not dispose of garbage and refuse properly. |
| Aug 15, 2024 | D · Potential for harm, one-off | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. |
| Aug 15, 2024 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Aug 15, 2024 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint |
| Nov 17, 2023 | ▲ K · Immediate jeopardy, repeated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint |
| Nov 17, 2023 | ▲ K · Immediate jeopardy, repeated | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint |
| Jun 16, 2023 | D · Potential for harm, one-off | The facility did not dispose of garbage and refuse properly. |
Inspection trend by year
Citations from standard inspections stayed about the same across the last two inspection cycles (5 → 6).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 3 | 2 | K ▲ |
| 2024 | 5 | 0 | F |
| 2025 | 6 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
2 fines totaling $22,486.
| Date | Type | Amount / length |
|---|---|---|
| Nov 17, 2023 | Fine | $9,528 |
| Nov 17, 2023 | Fine | $12,958 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Texas avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 5.11 | 3.46 | 3.95 | top 4% in Texas; top 12% in the U.S. |
| Registered Nurse hours | 1.43 | 0.44 | 0.69 | top 1% in Texas; top 5% in the U.S. |
| Weekend total nurse staffing | 4.40 | 3.04 | 3.50 | top 5% in Texas; top 14% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.83 | 0.34 | 0.48 | top 2% in Texas; top 10% in the U.S. |
| Total nursing staff turnover (%) | 53.3 | 55.3 | 45.8 | bottom 47% in Texas; bottom 29% in the U.S. |
| RN turnover (%) | 53.3 | 54.6 | 42.9 | top 50% in Texas; bottom 31% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.08, RN 1.42, weekend 4.38. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 3/5 · long-stay residents: 3/5 · short-stay residents: 4/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| National Senior Communities, INC | Organization | 5% or Greater Direct Ownership Interest | 100% | 01/14/2021 |
| Bison, Michael | Individual | Individual Is an Owner, Partner or Trustee of Any ADP of the SNF | NOT APPLICABLE | 04/17/2025 |
| Brown, Ian | Individual | Corporate Director | NOT APPLICABLE | 04/01/2023 |
| Brown, Patricia | Individual | Corporate Director | NOT APPLICABLE | 04/01/2022 |
| Buck, Karen | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/02/2025 |
| Buck, Karen | Individual | ADP of the SNF | NOT APPLICABLE | 06/02/2025 |
| Butler, Richard | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2014 |
| Clupper, Katherine | Individual | Corporate Director | NOT APPLICABLE | 04/01/2024 |
| Colins, Mary | Individual | Corporate Director | NOT APPLICABLE | 04/01/2018 |
| Colins, Mary | Individual | Corporate Officer | NOT APPLICABLE | 04/01/2019 |
| Embley, Mark | Individual | Corporate Officer | NOT APPLICABLE | 04/01/2022 |
| Embley, Mark | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/01/2022 |
| Embley, Mark | Individual | ADP of the SNF | NOT APPLICABLE | 04/01/2022 |
| Erickson Senior Living LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 11/23/2020 |
| Erickson Senior Living LLC | Organization | ADP of the SNF | NOT APPLICABLE | 03/23/2025 |
| Erstad, Eileen | Individual | Corporate Director | NOT APPLICABLE | 04/01/2018 |
| Erstad, Eileen | Individual | Corporate Officer | NOT APPLICABLE | 04/01/2018 |
| Gantert, Neal | Individual | Corporate Officer | NOT APPLICABLE | 04/01/2024 |
| Gantert, Neal | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/01/2024 |
| Gantert, Neal | Individual | ADP of the SNF | NOT APPLICABLE | 04/01/2024 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "How do you protect residents' privacy, both in their medical records and in day-to-day care?"
- "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
- "How is pest control handled here, and when was the last treatment or inspection?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Avir at Houston | 1.0 mi | Houston, TX | ★☆☆☆☆ | 1/5 | |
| Parkway Place | 1.3 mi | Houston, TX | ★★★★★ | 3/5 | |
| Park Manor of Westchase | 3.0 mi | Houston, TX | ★★☆☆☆ | 1/5 | |
| West Oaks Nursing & Rehabilitation | 3.1 mi | Houston, TX | ★★★★☆ | 4/5 | |
| Focused Care at Beechnut | 4.3 mi | Houston, TX | ★★☆☆☆ | 1/5 | |
| The Lev at Town Park | 4.8 mi | Houston, TX | ★☆☆☆☆ | 1/5 | |
| West Houston Rehabilitation and Healthcare Center | 4.8 mi | Houston, TX | ★☆☆☆☆ | 1/5 | |
| Treemont Health Care Center | 4.8 mi | Houston, TX | ★★★★☆ | 3/5 | |
| Focused Care at Westwood | 5.5 mi | Houston, TX | ★★★☆☆ | 3/5 | |
| Ffiii Houston SNF Tenant LLC | 5.8 mi | Houston, TX | ★★★★☆ | 3/5 | |
| Memorial City Nursing and Rehabilitation Center | 6.1 mi | Houston, TX | ★★☆☆☆ | 2/5 | abuse |
| Sharpview Residence and Rehabilitation Center | 6.3 mi | Houston, TX | ★☆☆☆☆ | 2/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 676336.