Continuing Care at Wind Crest

Name: Continuing Care at Wind Crest
Address: 3420 MILL VISTA RD, Highlands Ranch, CO, 80129, US
Telephone: 3038768349

3420 Mill Vista Rd, Highlands Ranch, CO 80129 · Douglas County · 44 certified beds · avg 41 residents/day · certified since Nov 14, 2013

Part of chain: ERICKSON SENIOR LIVING (17 facilities, chain avg rating 4.2★)

5/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

5.40

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (7)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Aug 15, 2024	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Mar 16, 2023	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Mar 16, 2023	D · Potential for harm, one-off	The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups.
Mar 16, 2023	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Mar 16, 2023	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Mar 16, 2023	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Dec 14, 2021	F · Potential for harm, facility-wide	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (5 → 1).

Year	Citations	Worst severity that year
2021	1	F
2023	5	F
2024	1	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Colorado avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	5.40	3.89	3.95	top 8% in Colorado; top 8% in the U.S.
Registered Nurse hours	1.85	0.86	0.69	top 3% in Colorado; top 2% in the U.S.
Weekend total nurse staffing	4.75	3.44	3.50	top 8% in Colorado; top 9% in the U.S.
Weekend RN hours (not acuity-adjusted)	1.06	0.61	0.48	top 7% in Colorado; top 5% in the U.S.
Total nursing staff turnover (%)	48.5	47.1	45.8	bottom 46% in Colorado; bottom 41% in the U.S.
RN turnover (%)	47.6	44.6	42.9	bottom 41% in Colorado; bottom 40% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.11, RN 1.75, weekend 4.49. Staffing rating: 5/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 4/5

Who owns this facility

Non profit - Other

Owner / manager	Type	Role	Stake	Since
National Senior Communities, INC	Organization	5% or Greater Direct Ownership Interest	100%	01/14/2021
Bison, Michael	Individual	Individual Is an Owner, Partner or Trustee of Any ADP of the SNF	NOT APPLICABLE	04/17/2025
Brown, Ian	Individual	Corporate Director	NOT APPLICABLE	04/01/2023
Brown, Patricia	Individual	Corporate Director	NOT APPLICABLE	04/01/2022
Butler, Richard	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2014
Clupper, Katherine	Individual	Corporate Director	NOT APPLICABLE	04/01/2024
Colins, Mary	Individual	Corporate Director	NOT APPLICABLE	04/01/2018
Colins, Mary	Individual	Corporate Officer	NOT APPLICABLE	10/27/2021
Embley, Mark	Individual	Corporate Officer	NOT APPLICABLE	10/27/2021
Embley, Mark	Individual	Operational/Managerial Control	NOT APPLICABLE	10/27/2021
Embley, Mark	Individual	ADP of the SNF	NOT APPLICABLE	10/27/2021
Erickson Senior Living LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	11/23/2020
Erickson Senior Living LLC	Organization	ADP of the SNF	NOT APPLICABLE	06/18/2025
Erstad, Eileen	Individual	Corporate Director	NOT APPLICABLE	04/01/2018
Erstad, Eileen	Individual	Corporate Officer	NOT APPLICABLE	04/01/2023
Gantert, Neal	Individual	Corporate Officer	NOT APPLICABLE	04/01/2018
Gantert, Neal	Individual	Operational/Managerial Control	NOT APPLICABLE	04/01/2018
Gantert, Neal	Individual	ADP of the SNF	NOT APPLICABLE	04/01/2018
Hall, John	Individual	Corporate Officer	NOT APPLICABLE	11/14/2013
Hall, John	Individual	Operational/Managerial Control	NOT APPLICABLE	11/14/2013

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
"Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
"How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Life Care Center of Littleton	1.5 mi	Littleton, CO	★★★☆☆	2/5
Littleton Care and Rehabilitation Center	3.6 mi	Littleton, CO	★★★★★	5/5
VI at Highlands Ranch Skilled Nursing	3.8 mi	Highlands Ranch, CO	★★★★★	5/5
Cherrelyn Healthcare Center	4.5 mi	Littleton, CO	★★★★☆	4/5
Hallmark Nursing Center	5.4 mi	Denver, CO	★★★★★	4/5
Suites at Someren Glen Care Center, the	5.9 mi	Centennial, CO	★★☆☆☆	2/5
Suites at Holly Creek Care Center, the	6.5 mi	Centennial, CO	★★★★★	4/5
Orchard Park Health Care Center	6.8 mi	Littleton, CO	★★★★☆	4/5
Neurorestorative Colorado	6.8 mi	Littleton, CO	★★★★☆	3/5
Wellsprings Care Center	6.9 mi	Englewood, CO	★★★☆☆	2/5	abuse

Compare this facility with the 3 closest →

All facilities in Highlands Ranch →

Facility data as of CMS processing date 2026-08-01. CCN 065409.

The Care File

Visit checklist — Continuing Care at Wind Crest

3420 Mill Vista Rd, Highlands Ranch, CO 80129 · 3038768349

Health inspection rating 5/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
☐ "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 065409 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)