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Complete Care at Green Acres
1931 Lakewood Road, Toms River, NJ 08755 (opens Google Maps) · Ocean County · (732) 286-2323· 167 certified beds · avg 158 residents/day · certified since Sep 5, 1988 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: COMPLETE CARE (85 facilities, chain avg rating 3.1★)
5/5
Health inspection rating (on-site)
inspected Jul 31, 2025
0
Serious findings on record
$0
Fines, last 3 years
3.23
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 12 inspection findings. Open the full record below to read every finding.
The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint F-0842
The facility did not have a working program to monitor how antibiotics are used. Tracking antibiotic use helps make sure these drugs are given only when needed and remain effective. F-0881
The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. F-0880
View all 12 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jul 31, 2025 | D · Potential for more than minimal harm, isolated | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint · F-0842 |
| Jul 31, 2025 | D · Potential for more than minimal harm, isolated | The facility did not have a working program to monitor how antibiotics are used. Tracking antibiotic use helps make sure these drugs are given only when needed and remain effective. · F-0881 |
| Jul 9, 2024 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Feb 8, 2024 | E · Potential for more than minimal harm, pattern | The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. · from a complaint · F-0804 |
| Feb 8, 2024 | E · Potential for more than minimal harm, pattern | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Feb 8, 2024 | D · Potential for more than minimal harm, isolated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint · F-0609 |
| Feb 8, 2024 | D · Potential for more than minimal harm, isolated | The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable. · F-0655 |
| Feb 8, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677 |
| Feb 8, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle. · F-0679 |
| Nov 10, 2021 | E · Potential for more than minimal harm, pattern | The facility did not make sure residents actually saw their doctor face-to-face at all required visits. Doctors must examine nursing home residents in person on a regular schedule. · F-0712 |
| Nov 10, 2021 | D · Potential for more than minimal harm, isolated | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · F-0658 |
| Nov 10, 2021 | D · Potential for more than minimal harm, isolated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (6 → 2).
All citationsSerious citations (G–L)
2021
All citations: 3
Serious citations (G–L): 0
2024
All citations: 7
Serious citations (G–L): 0
2025
All citations: 2
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2021 | 3 | 0 | E |
| 2024 | 7 | 0 | E |
| 2025 | 2 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityNew Jersey averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 3.23
New Jersey average: 3.88
U.S. average: 3.95
Registered Nurse hours
This facility: 0.40
New Jersey average: 0.67
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.00
New Jersey average: 3.53
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | New Jersey avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.23 | 3.88 | 3.95 | bottom 19% in New Jersey; bottom 23% in the U.S. |
| Registered Nurse hours | 0.40 | 0.67 | 0.69 | bottom 22% in New Jersey; bottom 22% in the U.S. |
| Weekend total nurse staffing | 3.00 | 3.53 | 3.50 | bottom 25% in New Jersey; bottom 31% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.27 | 0.50 | 0.48 | bottom 24% in New Jersey; bottom 27% in the U.S. |
| Total nursing staff turnover (%) | 43.1 | 39.7 | 45.8 | bottom 38% in New Jersey; top 45% in the U.S. |
| RN turnover (%) | 31.6 | 37.7 | 42.9 | top 40% in New Jersey; top 32% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.67, RN 0.45, weekend 3.41.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.67 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 2/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Complete Care at Green Acres. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Eef Capital LLC | Organization | 5% or Greater Direct Ownership Interest | 45% | 10/01/2017 |
| Green Acres Org LLC | Organization | 5% or Greater Direct Ownership Interest | 55% | 10/01/2017 |
| Schlaff, Benny | Individual | 5% or Greater Indirect Ownership Interest | 23% | 10/01/2017 |
| Schlaff, Nachum | Individual | 5% or Greater Indirect Ownership Interest | 23% | 10/01/2017 |
| Dachs, David | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/01/2017 |
| Dachs, David | Individual | ADP of the SNF | NOT APPLICABLE | 10/01/2017 |
| Eef Capital LLC | Organization | ADP of the SNF | NOT APPLICABLE | 10/01/2017 |
| Green Acres Property LLC | Organization | ADP of the SNF | NOT APPLICABLE | 12/25/2025 |
| Hoch, Robert | Individual | Managing Control - Governing Body | NOT APPLICABLE | 10/01/2017 |
| Hoch, Robert | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/01/2017 |
| Issa, Mousa | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/01/2017 |
| Mercado, Wanda | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/01/2017 |
| Mercado, Wanda | Individual | ADP of the SNF | NOT APPLICABLE | 10/01/2017 |
| Rodriguez, Carlos | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2017 |
| Schlaff, Benny | Individual | ADP of the SNF | NOT APPLICABLE | 10/01/2017 |
| Schlaff, Nachum | Individual | ADP of the SNF | NOT APPLICABLE | 10/01/2017 |
| Stein, Shalom | Individual | ADP of the SNF | NOT APPLICABLE | 10/01/2017 |
| Yu, Henry | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/01/2017 |
| Yu, Henry | Individual | ADP of the SNF | NOT APPLICABLE | 10/01/2017 |
All 19 owning or managing parties CMS has on file are shown — none excluded.
Other facilities in the same chain
CMS lists this facility under the chain Complete Care — 85 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
- Complete Care at Green Knoll — Bridgewater, NJ · overall 4/5
- Complete Care at Hamilton, LLC — Passaic, NJ · overall 5/5
- Complete Care at Harborage LLC — North Bergen, NJ · overall 2/5abuse
- Complete Care at Holiday City — Toms River, NJ · overall 3/5
- Complete Care at Inglemoor, LLC — Englewood, NJ · overall 2/5
- Complete Care at Kresson View, LLC — Voorhees, NJ · overall 4/5
- Complete Care at Laurelton, LLC — Brick, NJ · overall 3/5
- Complete Care at Linwood, LLC — Linwood, NJ · overall 2/5
Listed by state, then facility name — not a ranking. Showing 8 of the 84 others, continuing from this facility's own place in that list.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How do you keep residents' medical records accurate, complete, and secure?"
- "Who oversees antibiotic use here, and how do you decide when an antibiotic is really needed?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "Could I join residents for a meal to see the food quality and temperature for myself?"
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "What does the care plan for a brand-new resident cover in the first 48 hours, and who writes it?"
- "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
- "Can I see this month's activities calendar, and what do you offer residents who can't leave their rooms?"
Also worth asking anywhere
- "Your weekend nurse staffing is reported below the New Jersey midpoint — how does the weekend schedule differ from a weekday?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 43% total nursing staff turnover here — who on the care team has been with you longest?"
- "The ownership record on file lists 19 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 45 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Hampton Ridge Healthcare and Rehabilitation | 0.8 mi | Toms River, NJ | ★★★★☆ | 3/5 | |
| Childrens Specialized Hospital Toms River | 0.8 mi | Toms River, NJ | ★★★★★ | 4/5 | |
| Shore Gardens Rehabilitation and Nursing Center | 1.4 mi | Toms River, NJ | ★☆☆☆☆ | 1/5 | |
| Harrogate Village | 1.7 mi | Lakewood, NJ | ★★★★★ | 4/5 | |
| Rose Garden Nursing and Rehabilitation Center | 1.9 mi | Toms River, NJ | ★★☆☆☆ | 2/5 | abuse |
| Leisure Chateau Rehabilitation | 2.6 mi | Lakewood, NJ | ★★★★★ | 4/5 | |
| Complete Care at Bey Lea, LLC | 2.7 mi | Toms River, NJ | ★★★★☆ | 4/5 | |
| Complete Care at Shorrock | 3.3 mi | Brick, NJ | ★★★★★ | 4/5 | |
| Complete Care at Arbors | 3.4 mi | Toms River, NJ | ★★★★☆ | 3/5 | |
| Fountainview Care Center | 3.6 mi | Lakewood, NJ | ★★☆☆☆ | 1/5 | abuse |
| Atlantic Coast Rehab & Health | 3.6 mi | Lakewood, NJ | ★☆☆☆☆ | 1/5 | abuse |
| Community Medical Center Tcu | 3.8 mi | Toms River, NJ | ★★★★★ | 5/5 |
Compare this facility with the 3 closest →
Other facilities in the same county
CMS records place this facility in Ocean, NJ — 32 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
- Complete Care at Holiday City — Toms River, NJ · overall 3/5
- Complete Care at Laurelton, LLC — Brick, NJ · overall 3/5
- Concord Healthcare & Rehabilitation Center — Lakewood, NJ · overall 5/5
- Crest Pointe Rehabilitation and Healthcare Center — Pt Pleasant, NJ · overall 1/5
- Crestwood Manor — Whiting, NJ · overall 5/5
- Crystal Lake Healthcare and Rehabilitation — Bayville, NJ · overall —/5SFF
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 315265.
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