Complete Care at Bey Lea, LLC

Name: Complete Care at Bey Lea, LLC
Address: 1351 OLD FREEHOLD ROAD, Toms River, NJ, 08753, US
Telephone: 7322400090

1351 Old Freehold Road, Toms River, NJ 08753 · Ocean County · 120 certified beds · avg 106 residents/day · certified since Jul 28, 1988

Part of chain: COMPLETE CARE (85 facilities, chain avg rating 3.1★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

2.99

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (17)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Nov 17, 2025	E · Potential for harm, repeated	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.
Nov 17, 2025	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Nov 17, 2025	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint
Nov 17, 2025	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Nov 17, 2025	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Nov 17, 2025	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Nov 17, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Aug 25, 2025	B · Minimal risk, repeated	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · from a complaint
Aug 25, 2025	B · Minimal risk, repeated	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint
Oct 21, 2024	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · from a complaint
Oct 21, 2024	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Oct 21, 2024	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Oct 21, 2024	D · Potential for harm, one-off	The facility did not arrange hospice services for a resident who needed them, or help the resident move to a facility that could arrange hospice. Hospice provides comfort-focused care for people nearing the end of life.
May 21, 2023	D · Potential for harm, one-off	The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need.
May 21, 2023	D · Potential for harm, one-off	The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services.
May 21, 2023	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
May 21, 2023	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (4 → 7).

Year	Citations	Worst severity that year
2023	4	D
2024	4	D
2025	9	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	New Jersey avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	2.99	3.88	3.95	bottom 6% in New Jersey; bottom 14% in the U.S.
Registered Nurse hours	0.32	0.67	0.69	bottom 9% in New Jersey; bottom 12% in the U.S.
Weekend total nurse staffing	2.82	3.53	3.50	bottom 11% in New Jersey; bottom 22% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.25	0.50	0.48	bottom 20% in New Jersey; bottom 22% in the U.S.
Total nursing staff turnover (%)	50.6	39.7	45.8	bottom 22% in New Jersey; bottom 35% in the U.S.
RN turnover (%)	25.0	37.7	42.9	top 25% in New Jersey; top 20% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.19, RN 0.34, weekend 3.01. Staffing rating: 1/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
CC Bey Lea Management LLC	Organization	5% or Greater Direct Ownership Interest	53%	06/13/2018
Eef Capital LLC	Organization	5% or Greater Direct Ownership Interest	48%	06/13/2018
Peace Capital LLC	Organization	5% or Greater Indirect Ownership Interest	53%	06/13/2018
Schlaff, Benny	Individual	5% or Greater Indirect Ownership Interest	24%	06/13/2018
Schlaff, Nachum	Individual	5% or Greater Indirect Ownership Interest	24%	06/13/2018
Bey Lea Property LLC	Organization	ADP of the SNF	NOT APPLICABLE	06/13/2018
Eef Capital LLC	Organization	ADP of the SNF	NOT APPLICABLE	06/13/2018
Hoch, Robert	Individual	Managing Control - Governing Body	NOT APPLICABLE	06/13/2018
Hoch, Robert	Individual	Operational/Managerial Control	NOT APPLICABLE	06/13/2018
HP Intermediate Administrative Services LLC	Organization	ADP of the SNF	NOT APPLICABLE	06/13/2018
Issa, Mousa	Individual	Operational/Managerial Control	NOT APPLICABLE	06/13/2018
Lapides, Meir	Individual	Operational/Managerial Control	NOT APPLICABLE	06/01/2018
Lapides, Meir	Individual	ADP of the SNF	NOT APPLICABLE	06/13/2018
Mercado, Wanda	Individual	Operational/Managerial Control	NOT APPLICABLE	06/13/2018
Mercado, Wanda	Individual	ADP of the SNF	NOT APPLICABLE	06/13/2018
Morelos, Joseph	Individual	Operational/Managerial Control	NOT APPLICABLE	06/13/2018
Morelos, Joseph	Individual	ADP of the SNF	NOT APPLICABLE	06/13/2018
Peace Capital LLC	Organization	ADP of the SNF	NOT APPLICABLE	06/13/2018
Schlaff, Benny	Individual	ADP of the SNF	NOT APPLICABLE	06/13/2018
Schlaff, Nachum	Individual	ADP of the SNF	NOT APPLICABLE	06/13/2018

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What systems do you use to prevent medication errors, and what happens when one occurs?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
"How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Rose Garden Nursing and Rehabilitation Center	0.9 mi	Toms River, NJ	★★☆☆☆	2/5	abuse
Hampton Ridge Healthcare and Rehabilitation	2.0 mi	Toms River, NJ	★★★★☆	3/5
Childrens Specialized Hospital Toms River	2.0 mi	Toms River, NJ	★★★★★	4/5
Community Medical Center Tcu	2.4 mi	Toms River, NJ	★★★★★	5/5
Complete Care at Green Acres	2.7 mi	Toms River, NJ	★★★★★	5/5
Complete Care at Holiday City	2.8 mi	Toms River, NJ	★★★☆☆	3/5
Complete Care at Shorrock	3.2 mi	Brick, NJ	★★★★★	4/5
Harrogate Village	4.0 mi	Lakewood, NJ	★★★★★	4/5
Shore Gardens Rehabilitation and Nursing Center	4.0 mi	Toms River, NJ	★☆☆☆☆	1/5
Complete Care at Arbors	4.0 mi	Toms River, NJ	★★★★☆	3/5
Leisure Chateau Rehabilitation	5.1 mi	Lakewood, NJ	★★★★★	4/5
Aristacare at Manchester LLC	5.8 mi	Manchester, NJ	★★★★★	4/5

Compare this facility with the 3 closest →

All facilities in Toms River →

Facility data as of CMS processing date 2026-08-01. CCN 315264.

The Care File

Visit checklist — Complete Care at Bey Lea, LLC

1351 Old Freehold Road, Toms River, NJ 08753 · 7322400090

Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "What systems do you use to prevent medication errors, and what happens when one occurs?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 315264 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)