Complete Care at Green Acres
1931 Lakewood Road, Toms River, NJ 08755 · Ocean County · 167 certified beds · avg 158 residents/day · certified since Sep 5, 1988
Part of chain: COMPLETE CARE (85 facilities, chain avg rating 3.1★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (12)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jul 31, 2025 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint |
| Jul 31, 2025 | D · Potential for harm, one-off | The facility did not have a working program to monitor how antibiotics are used. Tracking antibiotic use helps make sure these drugs are given only when needed and remain effective. |
| Jul 9, 2024 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Feb 8, 2024 | E · Potential for harm, repeated | The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. · from a complaint |
| Feb 8, 2024 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Feb 8, 2024 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint |
| Feb 8, 2024 | D · Potential for harm, one-off | The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable. |
| Feb 8, 2024 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Feb 8, 2024 | D · Potential for harm, one-off | The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle. |
| Nov 10, 2021 | E · Potential for harm, repeated | The facility did not make sure residents actually saw their doctor face-to-face at all required visits. Doctors must examine nursing home residents in person on a regular schedule. |
| Nov 10, 2021 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. |
| Nov 10, 2021 | D · Potential for harm, one-off | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (6 → 2).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2021 | 3 | 0 | E |
| 2024 | 7 | 0 | E |
| 2025 | 2 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | New Jersey avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.23 | 3.88 | 3.95 | bottom 19% in New Jersey; bottom 23% in the U.S. |
| Registered Nurse hours | 0.40 | 0.67 | 0.69 | bottom 22% in New Jersey; bottom 22% in the U.S. |
| Weekend total nurse staffing | 3.00 | 3.53 | 3.50 | bottom 25% in New Jersey; bottom 31% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.27 | 0.50 | 0.48 | bottom 24% in New Jersey; bottom 27% in the U.S. |
| Total nursing staff turnover (%) | 43.1 | 39.7 | 45.8 | bottom 38% in New Jersey; top 45% in the U.S. |
| RN turnover (%) | 31.6 | 37.7 | 42.9 | top 40% in New Jersey; top 32% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.67, RN 0.45, weekend 3.41. Staffing rating: 2/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5
Who owns this facility
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Eef Capital LLC | Organization | 5% or Greater Direct Ownership Interest | 45% | 10/01/2017 |
| Green Acres Org LLC | Organization | 5% or Greater Direct Ownership Interest | 55% | 10/01/2017 |
| Schlaff, Benny | Individual | 5% or Greater Indirect Ownership Interest | 23% | 10/01/2017 |
| Schlaff, Nachum | Individual | 5% or Greater Indirect Ownership Interest | 23% | 10/01/2017 |
| Dachs, David | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/01/2017 |
| Dachs, David | Individual | ADP of the SNF | NOT APPLICABLE | 10/01/2017 |
| Eef Capital LLC | Organization | ADP of the SNF | NOT APPLICABLE | 10/01/2017 |
| Green Acres Property LLC | Organization | ADP of the SNF | NOT APPLICABLE | 12/25/2025 |
| Hoch, Robert | Individual | Managing Control - Governing Body | NOT APPLICABLE | 10/01/2017 |
| Hoch, Robert | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/01/2017 |
| Issa, Mousa | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/01/2017 |
| Mercado, Wanda | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/01/2017 |
| Mercado, Wanda | Individual | ADP of the SNF | NOT APPLICABLE | 10/01/2017 |
| Rodriguez, Carlos | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2017 |
| Schlaff, Benny | Individual | ADP of the SNF | NOT APPLICABLE | 10/01/2017 |
| Schlaff, Nachum | Individual | ADP of the SNF | NOT APPLICABLE | 10/01/2017 |
| Stein, Shalom | Individual | ADP of the SNF | NOT APPLICABLE | 10/01/2017 |
| Yu, Henry | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/01/2017 |
| Yu, Henry | Individual | ADP of the SNF | NOT APPLICABLE | 10/01/2017 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How do you keep residents' medical records accurate, complete, and secure?"
- "Who oversees antibiotic use here, and how do you decide when an antibiotic is really needed?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "Could I join residents for a meal to see the food quality and temperature for myself?"
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "What does the care plan for a brand-new resident cover in the first 48 hours, and who writes it?"
- "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
- "Can I see this month's activities calendar, and what do you offer residents who can't leave their rooms?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Hampton Ridge Healthcare and Rehabilitation | 0.8 mi | Toms River, NJ | ★★★★☆ | 3/5 | |
| Childrens Specialized Hospital Toms River | 0.8 mi | Toms River, NJ | ★★★★★ | 4/5 | |
| Shore Gardens Rehabilitation and Nursing Center | 1.5 mi | Toms River, NJ | ★☆☆☆☆ | 1/5 | |
| Harrogate Village | 1.7 mi | Lakewood, NJ | ★★★★★ | 4/5 | |
| Rose Garden Nursing and Rehabilitation Center | 1.8 mi | Toms River, NJ | ★★☆☆☆ | 2/5 | abuse |
| Leisure Chateau Rehabilitation | 2.6 mi | Lakewood, NJ | ★★★★★ | 4/5 | |
| Complete Care at Bey Lea, LLC | 2.7 mi | Toms River, NJ | ★★★★☆ | 4/5 | |
| Complete Care at Shorrock | 3.3 mi | Brick, NJ | ★★★★★ | 4/5 | |
| Complete Care at Arbors | 3.4 mi | Toms River, NJ | ★★★★☆ | 3/5 | |
| Fountainview Care Center | 3.6 mi | Lakewood, NJ | ★★☆☆☆ | 1/5 | abuse |
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Facility data as of CMS processing date 2026-08-01. CCN 315265.