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Brookdale Carriage Club Providence
5804 Old Providence Road, Charlotte, NC 28226 (opens Google Maps) · Mecklenburg County · (704) 365-8551· 14 certified beds · avg 8 residents/day · certified since Apr 3, 1997 · Medicare only — not Medicaid certified
Certified for Medicare only. Medicare pays for short rehabilitation stays, not for long-term care — and this facility cannot bill Medicaid, which is what most families rely on for a long stay. Ask what a long-term stay here would cost and how it would be paid for. Who pays for nursing home care →
Part of chain: BROOKDALE SENIOR LIVING (12 facilities, chain avg rating 3.5★)
5/5
Health inspection rating (on-site)
inspected May 7, 2026
0
Serious findings on record
$0
Fines, last 3 years
10.16
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 11 inspection findings. Open the full record below to read every finding.
The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. F-0732
The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. F-0812
The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint F-0550
View all 11 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| May 7, 2026 | C · Potential for minimal harm, widespread | The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. · F-0732 |
| Apr 7, 2025 | E · Potential for more than minimal harm, pattern | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Apr 7, 2025 | D · Potential for more than minimal harm, isolated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint · F-0550 |
| Apr 7, 2025 | D · Potential for more than minimal harm, isolated | The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. · F-0578 |
| Feb 21, 2024 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Feb 21, 2024 | F · Potential for more than minimal harm, widespread | The facility did not run an ongoing quality assurance committee that reviews care problems and creates plans to fix them. · F-0867 |
| Feb 21, 2024 | E · Potential for more than minimal harm, pattern | The facility did not provide food that accounts for each resident's allergies, intolerances, and personal preferences, or did not offer appealing alternatives. · F-0806 |
| Feb 21, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · F-0584 |
| Feb 21, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| Feb 21, 2024 | D · Potential for more than minimal harm, isolated | The facility did not dispose of garbage and refuse properly. · F-0814 |
| Feb 21, 2024 | C · Potential for minimal harm, widespread | The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. · F-0732 |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (3 → 1).
All citationsSerious citations (G–L)
2024
All citations: 7
Serious citations (G–L): 0
2025
All citations: 3
Serious citations (G–L): 0
2026
All citations: 1
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2024 | 7 | 0 | F |
| 2025 | 3 | 0 | E |
| 2026 | 1 | 0 | C |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityNorth Carolina averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 10.16
North Carolina average: 4.01
U.S. average: 3.95
Registered Nurse hours
This facility: 4.15
North Carolina average: 0.64
U.S. average: 0.69
Weekend total nurse staffing
This facility: 8.41
North Carolina average: 3.56
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | North Carolina avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 10.16 | 4.01 | 3.95 | top 1% in North Carolina; top 1% in the U.S. |
| Registered Nurse hours | 4.15 | 0.64 | 0.69 | top 1% in North Carolina; top 1% in the U.S. |
| Weekend total nurse staffing | 8.41 | 3.56 | 3.50 | top 1% in North Carolina; top 1% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 2.41 | 0.41 | 0.48 | top 1% in North Carolina; top 1% in the U.S. |
| Total nursing staff turnover (%) | — | 49.0 | 45.8 | — |
| RN turnover (%) | — | 45.7 | 42.9 | — |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 8.55, RN 3.49, weekend 7.08.Comparing with Medicare Care Compare? Care Compare shows the raw figure (8.55 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 5/5 · long-stay residents: —/5 · short-stay residents: 5/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Brookdale Carriage Club Providence. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| BKD FM Holding Company LLC | Organization | 5% or Greater Direct Ownership Interest | 100% | 07/29/2011 |
| Brookdale Senior Living Communities INC | Organization | Direct Ownership Interest | NOT APPLICABLE | 12/15/2023 |
| Brookdale Senior Living INC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 07/26/2006 |
| Febc-Alt Holdings INC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 12/15/2023 |
| Febc-Alt Investors LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 12/15/2023 |
| Kaestner, Henry | Individual | Indirect Ownership Interest | NOT APPLICABLE | 04/30/2025 |
| Kussow, Dawn | Individual | Indirect Ownership Interest | NOT APPLICABLE | 04/30/2025 |
| White, Chadwick | Individual | Indirect Ownership Interest | NOT APPLICABLE | 04/30/2025 |
| American Retirement Corporation | Organization | ADP of the SNF | NOT APPLICABLE | 09/06/2025 |
| Arc Managment LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 04/01/2007 |
| Arclp-Charlotte LLC | Organization | ADP of the SNF | NOT APPLICABLE | 05/26/1996 |
| Asher, Jordan | Individual | ADP of the SNF | NOT APPLICABLE | 02/24/2020 |
| Bowman, Kevin | Individual | Managing Control - Governing Body | NOT APPLICABLE | 10/01/2021 |
| Brookdale Senior Living Communities INC | Organization | ADP of the SNF | NOT APPLICABLE | 12/15/2023 |
| Brookdale Senior Living INC | Organization | ADP of the SNF | NOT APPLICABLE | 07/26/2006 |
| Clontz, Stephanie | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/13/2025 |
| Clontz, Stephanie | Individual | ADP of the SNF | NOT APPLICABLE | 09/06/2025 |
| Drayton, Claudia | Individual | ADP of the SNF | NOT APPLICABLE | 06/18/2024 |
| Febc-Alt Holdings INC | Organization | ADP of the SNF | NOT APPLICABLE | 12/15/2023 |
| Febc-Alt Investors LLC | Organization | ADP of the SNF | NOT APPLICABLE | 12/15/2023 |
Showing 20 of 44 parties CMS has on file for this facility; 24 are not displayed. The full list is in the CMS Ownership dataset.
Other facilities in the same chain
CMS lists this facility under the chain Brookdale Senior Living — 12 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
- Brookdale Westlake Village — Westlake, OH · overall 5/5
- Brookdale Lakeway SNF — Lakeway, TX · overall 2/5
- Brookdale Trinity Towers — Corpus Christi, TX · overall 5/5
- Brookdale Westlake Hills — Austin, TX · overall 2/5
- Brookdale University Park SNF (al) — Birmingham, AL · overall 1/5
- Brookdale Santa Catalina — Tucson, AZ · overall 4/5
- Bayshire Riverwalk Post-Acute — Bakersfield, CA · overall 1/5abuse
- Brookdale Greenwood Village — Greenwood Village, CO · overall 3/5
Listed by state, then facility name — not a ranking. Showing 8 of the 11 others, continuing from this facility's own place in that list.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Where do you post your daily staffing numbers, and can I see today's?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
- "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
- "How does your quality committee work, and can you give an example of a problem it recently identified and fixed?"
- "How do you track each resident's food allergies and preferences, and what happens if they don't like what's served?"
- "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
Also worth asking anywhere
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "The ownership record on file lists 44 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 40 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Sardis Oaks | 1.7 mi | Charlotte, NC | ★★★☆☆ | 3/5 | |
| Pelican Health Randolph LLC | 2.7 mi | Charlotte, NC | ★☆☆☆☆ | 2/5 | |
| The Sharon at Southpark | 2.8 mi | Charlotte, NC | ★★★★☆ | 4/5 | |
| Briar Creek Health Center | 3.3 mi | Charlotte, NC | ★★★★☆ | 4/5 | |
| Matthews Health & Rehab Center | 3.3 mi | Matthews, NC | ★★☆☆☆ | 2/5 | |
| White Oak Manor - Charlotte | 3.6 mi | Charlotte, NC | ★☆☆☆☆ | 1/5 | |
| The Stewart Health Center | 3.7 mi | Charlotte, NC | ★★☆☆☆ | 2/5 | |
| Redwood Health & Rehab | 5.0 mi | Charlotte, NC | ★★★☆☆ | 3/5 | |
| Pelican Health at Charlotte | 5.2 mi | Charlotte, NC | ★★☆☆☆ | 1/5 | SFF |
| Royal Park Rehabilitation & Health Center | 5.3 mi | Matthews, NC | ★★☆☆☆ | 2/5 | |
| Willowbrooke Court SC Ctr at Matthews Glen | 5.3 mi | Matthews, NC | ★★★★★ | 4/5 | |
| Wilora Lake Healthcare | 5.7 mi | Charlotte, NC | ★★☆☆☆ | 2/5 | abuse |
Compare this facility with the 3 closest →
Other facilities in the same county
CMS records place this facility in Mecklenburg, NC — 29 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
- Charlotte Health & Rehabilitation Center — Charlotte, NC · overall 1/5
- Clear Creek Nursing & Rehabilitation Center — Mint Hill, NC · overall 2/5
- Crown Haven Health and Rehabilitation — Charlotte, NC · overall 2/5
- Huntersville Health & Rehabilitation Center — Huntersville, NC · overall 3/5abuse
- Huntersville Oaks — Huntersville, NC · overall 3/5
- Lakeside Health & Rehab Center — Huntersville, NC · overall 4/5
- Mecklenburg Heath and Rehabilitation — Charlotte, NC · overall 5/5
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 345482.