Sardis Oaks
5151 Sardis Road, Charlotte, NC 28270 · Mecklenburg County · 124 certified beds · avg 89 residents/day · certified since Nov 16, 1990
Part of chain: ATRIUM HEALTH (5 facilities, chain avg rating 3.2★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (16)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Dec 18, 2025 | D · Potential for harm, one-off | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
| Dec 18, 2025 | D · Potential for harm, one-off | The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need. |
| Dec 18, 2025 | D · Potential for harm, one-off | The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. |
| Dec 18, 2025 | D · Potential for harm, one-off | The facility did not safely and appropriately administer IV fluids (fluids given through a vein) for residents who needed them. |
| Sep 27, 2024 | E · Potential for harm, repeated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| Sep 27, 2024 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Sep 27, 2024 | D · Potential for harm, one-off | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint |
| Sep 27, 2024 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint |
| Sep 27, 2024 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Sep 27, 2024 | D · Potential for harm, one-off | The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. |
| Sep 27, 2024 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Apr 14, 2023 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Apr 14, 2023 | F · Potential for harm, facility-wide | The facility did not run an ongoing quality assurance committee that reviews care problems and creates plans to fix them. |
| Apr 14, 2023 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Apr 14, 2023 | D · Potential for harm, one-off | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. |
| Apr 14, 2023 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (7 → 4).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 5 | 0 | F |
| 2024 | 7 | 0 | E |
| 2025 | 4 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | North Carolina avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.53 | 4.01 | 3.95 | bottom 39% in North Carolina; bottom 38% in the U.S. |
| Registered Nurse hours | 0.53 | 0.64 | 0.69 | top 50% in North Carolina; bottom 43% in the U.S. |
| Weekend total nurse staffing | 2.69 | 3.56 | 3.50 | bottom 8% in North Carolina; bottom 16% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.23 | 0.41 | 0.48 | bottom 26% in North Carolina; bottom 17% in the U.S. |
| Total nursing staff turnover (%) | 44.0 | 49.0 | 45.8 | top 38% in North Carolina; top 47% in the U.S. |
| RN turnover (%) | 55.6 | 45.7 | 42.9 | bottom 36% in North Carolina; bottom 28% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.21, RN 0.48, weekend 2.45. Staffing rating: 2/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 4/5 · long-stay residents: 3/5 · short-stay residents: 5/5
Who owns this facility
Non profit - Other
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Advocate Health INC | Organization | Operational/Managerial Control | NOT APPLICABLE | 12/02/2022 |
| Advocate Health INC | Organization | ADP of the SNF | NOT APPLICABLE | 04/14/2025 |
| Atrium Health INC | Organization | Operational/Managerial Control | NOT APPLICABLE | 10/09/2020 |
| Atrium Health INC | Organization | ADP of the SNF | NOT APPLICABLE | 04/14/2025 |
| Ball, Rodney | Individual | Managing Control - Governing Body | NOT APPLICABLE | 08/30/2023 |
| Ball, Rodney | Individual | Corporate Officer | NOT APPLICABLE | 02/01/2023 |
| Ball, Rodney | Individual | Trustee of the SNF | NOT APPLICABLE | 08/30/2023 |
| Broad River Rehabilitation | Organization | Operational/Managerial Control | NOT APPLICABLE | 06/01/2023 |
| Broad River Rehabilitation | Organization | ADP of the SNF | NOT APPLICABLE | 05/05/2025 |
| Clode, Colin | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/01/2020 |
| Clode, Colin | Individual | ADP of the SNF | NOT APPLICABLE | 02/01/2020 |
| Haynes, Kenneth | Individual | Managing Control - Governing Body | NOT APPLICABLE | 06/21/2019 |
| Haynes, Kenneth | Individual | Corporate Officer | NOT APPLICABLE | 12/20/2019 |
| Haynes, Kenneth | Individual | Trustee of the SNF | NOT APPLICABLE | 06/21/2019 |
| Patel, Dupal | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/06/2024 |
| Patel, Dupal | Individual | ADP of the SNF | NOT APPLICABLE | 05/06/2024 |
| Pro Diversity Partners, LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 08/01/2021 |
| Pro Diversity Partners, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 04/14/2025 |
| Rissmiller, Scott | Individual | Managing Control - Governing Body | NOT APPLICABLE | 06/21/2019 |
| Rissmiller, Scott | Individual | Trustee of the SNF | NOT APPLICABLE | 06/21/2019 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Who completes resident assessments here, and how do you check them for accuracy?"
- "How do you identify and arrange specialized services for residents with mental health conditions or disabilities?"
- "How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
- "Who on your staff manages IV therapy, and what training and monitoring is in place?"
- "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
- "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Pelican Health Randolph LLC | 1.0 mi | Charlotte, NC | ★☆☆☆☆ | 2/5 | |
| Brookdale Carriage Club Providence | 1.7 mi | Charlotte, NC | ★★★★★ | 5/5 | |
| White Oak Manor - Charlotte | 2.0 mi | Charlotte, NC | ★☆☆☆☆ | 1/5 | |
| The Sharon at Southpark | 2.6 mi | Charlotte, NC | ★★★★☆ | 4/5 | |
| Briar Creek Health Center | 2.8 mi | Charlotte, NC | ★★★★☆ | 4/5 | |
| Pelican Health at Charlotte | 3.5 mi | Charlotte, NC | ★★☆☆☆ | 1/5 | SFF |
| The Stewart Health Center | 3.7 mi | Charlotte, NC | ★★☆☆☆ | 2/5 | |
| Redwood Health & Rehab | 3.7 mi | Charlotte, NC | ★★★☆☆ | 3/5 | |
| Peak Resources - Charlotte | 4.1 mi | Charlotte, NC | ★★★☆☆ | 3/5 | |
| Novant Health Presbyterian Medical Center-Snu | 4.3 mi | Charlotte, NC | ★★★★★ | 5/5 | |
| Wilora Lake Healthcare | 4.4 mi | Charlotte, NC | ★★☆☆☆ | 2/5 | abuse |
| Matthews Health & Rehab Center | 4.5 mi | Matthews, NC | ★★☆☆☆ | 2/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 345331.