Mecklenburg Heath and Rehabilitation

Name: Mecklenburg Heath and Rehabilitation
Address: 2415 Sandy Porter Road, Charlotte, NC, 28273, US
Telephone: 7045830430

2415 Sandy Porter Road, Charlotte, NC 28273 · Mecklenburg County · 100 certified beds · avg 93 residents/day · certified since Mar 21, 1995

Part of chain: SANSTONE HEALTH & REHABILITATION (18 facilities, chain avg rating 4.2★)

4/5

Health inspection rating (on-site)

Serious findings on record

$4,475

Fines, last 3 years

3.68

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (9)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jul 23, 2026	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Sep 19, 2025	D · Potential for harm, one-off	The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. · from a complaint
Sep 19, 2025	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Aug 21, 2025	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Aug 21, 2025	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Aug 21, 2025	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Aug 21, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
Dec 14, 2023	D · Potential for harm, one-off	The facility transferred or discharged a resident without a valid reason, or failed to provide the required documentation and information when moving a resident out. · from a complaint
Dec 14, 2023	D · Potential for harm, one-off	The facility did not run an ongoing quality assurance committee that reviews care problems and creates plans to fix them. · from a complaint

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (4 → 1).

Year	Citations	Worst severity that year
2023	2	D
2025	6	D
2026	1	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

1 fine totaling $4,475.

Date	Type	Amount / length
Dec 14, 2023	Fine	$4,475

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	North Carolina avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.68	4.01	3.95	top 50% in North Carolina; bottom 46% in the U.S.
Registered Nurse hours	0.38	0.64	0.69	bottom 22% in North Carolina; bottom 19% in the U.S.
Weekend total nurse staffing	3.14	3.56	3.50	bottom 39% in North Carolina; bottom 38% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.25	0.41	0.48	bottom 34% in North Carolina; bottom 22% in the U.S.
Total nursing staff turnover (%)	52.1	49.0	45.8	bottom 42% in North Carolina; bottom 32% in the U.S.
RN turnover (%)	66.7	45.7	42.9	bottom 21% in North Carolina; bottom 15% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.57, RN 0.37, weekend 3.05. Staffing rating: 2/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Sprenger, Christopher	Individual	5% or Greater Direct Ownership Interest	100%	06/01/2020
Mecklenburg Health and Rehabilitation LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	06/01/2020
Sprenger, Christopher	Individual	Corporate Officer	NOT APPLICABLE	06/01/2020
Sprenger, Christopher	Individual	Operational/Managerial Control	NOT APPLICABLE	06/01/2020

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
"What specific steps do you take to prevent abuse and neglect, and how are staff trained on them?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"Under what circumstances would you discharge or transfer a resident, and what notice and appeal rights would we have?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Pineville Rehabilitation and Living Center	4.7 mi	Pineville, NC	★★★☆☆	3/5
The Stewart Health Center	5.1 mi	Charlotte, NC	★★☆☆☆	2/5
Briar Creek Health Center	5.8 mi	Charlotte, NC	★★★★☆	4/5
The Sharon at Southpark	6.1 mi	Charlotte, NC	★★★★☆	4/5
The Lodge at Wellmore- Tega Cay	6.6 mi	Fort Mill, SC	★★★★★	3/5
Novant Health Presbyterian Medical Center-Snu	8.4 mi	Charlotte, NC	★★★★★	5/5
Pelican Health Randolph LLC	8.5 mi	Charlotte, NC	★☆☆☆☆	2/5
Sardis Oaks	8.6 mi	Charlotte, NC	★★★☆☆	3/5
Charlotte Health & Rehabilitation Center	8.7 mi	Charlotte, NC	★☆☆☆☆	1/5
Pelican Health at Charlotte	8.7 mi	Charlotte, NC	★★☆☆☆	1/5	SFF

Compare this facility with the 3 closest →

All facilities in Charlotte →

Facility data as of CMS processing date 2026-08-01. CCN 345471.

The Care File

Visit checklist — Mecklenburg Heath and Rehabilitation

2415 Sandy Porter Road, Charlotte, NC 28273 · 7045830430

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $4,475

Questions for the administrator:

☐ "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
☐ "What specific steps do you take to prevent abuse and neglect, and how are staff trained on them?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "Under what circumstances would you discharge or transfer a resident, and what notice and appeal rights would we have?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 345471 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)