Huntersville Oaks
12019 Verhoeff Drive, Huntersville, NC 28078 · Mecklenburg County · 168 certified beds · avg 94 residents/day · certified since Oct 1, 1973
Part of chain: ATRIUM HEALTH (5 facilities, chain avg rating 3.2★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 3/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Immediate jeopardy, one-off · Mar 14, 2025 · F-0880
The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Why it matters: Weak infection control lets illnesses like flu, COVID-19, and drug-resistant infections spread quickly among vulnerable residents.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Apr 7, 2025 (Deficient, Provider has date of correction)
All citations in the current public record (7)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Mar 14, 2025 | ▲ J · Immediate jeopardy, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Mar 14, 2025 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint |
| Mar 14, 2025 | D · Potential for harm, one-off | The facility did not keep residents' personal and medical information private and confidential. · from a complaint |
| Nov 16, 2023 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. |
| Nov 16, 2023 | D · Potential for harm, one-off | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. |
| Nov 16, 2023 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Nov 16, 2023 | D · Potential for harm, one-off | The facility did not provide or arrange dental services for its residents. Nursing homes are responsible for making sure residents can get dental care. |
Inspection trend by year
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 4 | 0 | D |
| 2025 | 3 | 1 | J ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
1 fine totaling $9,937.
| Date | Type | Amount / length |
|---|---|---|
| Mar 14, 2025 | Fine | $9,937 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | North Carolina avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 1.81 | 4.01 | 3.95 | bottom 1% in North Carolina; bottom 1% in the U.S. |
| Registered Nurse hours | 0.22 | 0.64 | 0.69 | bottom 2% in North Carolina; bottom 3% in the U.S. |
| Weekend total nurse staffing | 1.82 | 3.56 | 3.50 | bottom 1% in North Carolina; bottom 1% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.20 | 0.41 | 0.48 | bottom 19% in North Carolina; bottom 13% in the U.S. |
| Total nursing staff turnover (%) | 41.6 | 49.0 | 45.8 | top 33% in North Carolina; top 41% in the U.S. |
| RN turnover (%) | 40.0 | 45.7 | 42.9 | top 39% in North Carolina; top 46% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 1.69, RN 0.21, weekend 1.70. Staffing rating: 1/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 4/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Advocate Health, INC | Organization | Operational/Managerial Control | NOT APPLICABLE | 12/02/2022 |
| Advocate Health, INC | Organization | ADP of the SNF | NOT APPLICABLE | 04/28/2025 |
| Atrium Health INC | Organization | Operational/Managerial Control | NOT APPLICABLE | 10/09/2020 |
| Atrium Health INC | Organization | ADP of the SNF | NOT APPLICABLE | 04/28/2025 |
| Ball, Rodney | Individual | Managing Control - Governing Body | NOT APPLICABLE | 08/30/2023 |
| Ball, Rodney | Individual | Corporate Officer | NOT APPLICABLE | 02/01/2023 |
| Ball, Rodney | Individual | Trustee of the SNF | NOT APPLICABLE | 08/30/2023 |
| Broad River Rehabilitation | Organization | Operational/Managerial Control | NOT APPLICABLE | 06/01/2023 |
| Broad River Rehabilitation | Organization | ADP of the SNF | NOT APPLICABLE | 05/05/2025 |
| Hart, Kayla | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/20/2023 |
| Hart, Kayla | Individual | ADP of the SNF | NOT APPLICABLE | 03/20/2023 |
| Haynes, Kenneth | Individual | Managing Control - Governing Body | NOT APPLICABLE | 06/21/2019 |
| Haynes, Kenneth | Individual | Corporate Officer | NOT APPLICABLE | 12/20/2019 |
| Haynes, Kenneth | Individual | Trustee of the SNF | NOT APPLICABLE | 06/21/2019 |
| Mangieri, Deanna | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/16/2024 |
| Mangieri, Deanna | Individual | ADP of the SNF | NOT APPLICABLE | 01/16/2024 |
| Pro Diversity Partners, LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 08/01/2021 |
| Pro Diversity Partners, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 04/28/2025 |
| Rissmiller, Scott | Individual | Managing Control - Governing Body | NOT APPLICABLE | 06/21/2019 |
| The Charlotte-Mecklenburg Hospital Authority | Organization | Operational/Managerial Control | NOT APPLICABLE | 02/01/2020 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
- "How do you protect residents' privacy, both in their medical records and in day-to-day care?"
- "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "How do residents get dental care here — is there a dentist who visits, and how are appointments arranged?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Huntersville Health & Rehabilitation Center | 1.5 mi | Huntersville, NC | ★★★☆☆ | 2/5 | abuse |
| Lakeside Health & Rehab Center | 2.3 mi | Huntersville, NC | ★★★★☆ | 3/5 | |
| Autumn Care of Cornelius | 5.5 mi | Cornelius, NC | ★★☆☆☆ | 2/5 | |
| University Place Nursing and Rehabilitation Center | 7.4 mi | Charlotte, NC | ★☆☆☆☆ | 2/5 | |
| Rockwell Park Rehabilitation and Healthcare Center | 7.6 mi | Charlotte, NC | —/5 | SFF | |
| Crown Haven Health and Rehabilitation | 8.8 mi | Charlotte, NC | ★★☆☆☆ | 1/5 | |
| Charlotte Health & Rehabilitation Center | 10.2 mi | Charlotte, NC | ★☆☆☆☆ | 1/5 | |
| The Gardens of Taylor Glen Retirement Community | 11.0 mi | Concord, NC | ★★★★☆ | 4/5 | |
| Pine Crest Health & Rehabilitation | 11.3 mi | Charlotte, NC | ★☆☆☆☆ | 1/5 | |
| Pruitthealth-Town Center | 11.8 mi | Harrisburg, NC | ★★★☆☆ | 3/5 | |
| Asbury Health and Rehabilitation Center | 11.8 mi | Charlotte, NC | ★★☆☆☆ | 2/5 | |
| Glenwood Health & Rehabilitation | 12.3 mi | Mooresville, NC | ★☆☆☆☆ | 1/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 345096.