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Brookdale Westlake Village
28450 Westlake Village Drive, Westlake, OH 44145 (opens Google Maps) · Cuyahoga County · (440) 892-6200· 60 certified beds · avg 55 residents/day · certified since Feb 3, 2009 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: BROOKDALE SENIOR LIVING (12 facilities, chain avg rating 3.5★)
4/5
Health inspection rating (on-site)
inspected Oct 3, 2024
0
Serious findings on record
$0
Fines, last 3 years
4.23
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 9 inspection findings. Open the full record below to read every finding.
The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. · from a complaint F-0804
The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint F-0880
The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint F-0677
View all 9 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Apr 22, 2026 | E · Potential for more than minimal harm, pattern | The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. · from a complaint · F-0804 |
| Apr 22, 2026 | E · Potential for more than minimal harm, pattern | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint · F-0880 |
| Apr 22, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint · F-0677 |
| Apr 22, 2026 | C · Potential for minimal harm, widespread | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. · from a complaint · F-0558 |
| Oct 3, 2024 | D · Potential for more than minimal harm, isolated | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · from a complaint · F-0760 |
| Oct 6, 2023 | D · Potential for more than minimal harm, isolated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint · F-0609 |
| Oct 6, 2023 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint · F-0689 |
| Oct 20, 2022 | D · Potential for more than minimal harm, isolated | The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle. · F-0679 |
| Nov 15, 2019 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
Inspection trend by year
Citations from standard inspections stayed about the same across the last two inspection cycles (1 → 1).
All citationsSerious citations (G–L)
2019
All citations: 1
Serious citations (G–L): 0
2022
All citations: 1
Serious citations (G–L): 0
2023
All citations: 2
Serious citations (G–L): 0
2024
All citations: 1
Serious citations (G–L): 0
2026
All citations: 4
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2019 | 1 | 0 | D |
| 2022 | 1 | 0 | D |
| 2023 | 2 | 0 | D |
| 2024 | 1 | 0 | D |
| 2026 | 4 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityOhio averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 4.23
Ohio average: 3.45
U.S. average: 3.95
Registered Nurse hours
This facility: 1.13
Ohio average: 0.60
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.60
Ohio average: 3.07
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Ohio avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.23 | 3.45 | 3.95 | top 11% in Ohio; top 31% in the U.S. |
| Registered Nurse hours | 1.13 | 0.60 | 0.69 | top 4% in Ohio; top 11% in the U.S. |
| Weekend total nurse staffing | 3.60 | 3.07 | 3.50 | top 14% in Ohio; top 38% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.84 | 0.42 | 0.48 | top 4% in Ohio; top 10% in the U.S. |
| Total nursing staff turnover (%) | 44.6 | 48.7 | 45.8 | top 39% in Ohio; top 49% in the U.S. |
| RN turnover (%) | 37.5 | 43.9 | 42.9 | top 39% in Ohio; top 42% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.27, RN 1.14, weekend 3.63.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.27 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 4/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Brookdale Westlake Village. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| BKD FM Holding Company LLC | Organization | 5% or Greater Direct Ownership Interest | 100% | 12/23/2008 |
| Kaestner, Henry | Individual | Indirect Ownership Interest | NOT APPLICABLE | 04/30/2025 |
| Kussow, Dawn | Individual | Indirect Ownership Interest | NOT APPLICABLE | 04/30/2025 |
| White, Chadwick | Individual | Indirect Ownership Interest | NOT APPLICABLE | 04/30/2025 |
| American Retirement Corporation | Organization | ADP of the SNF | NOT APPLICABLE | 12/23/2008 |
| Arc Westlake Village, INC | Organization | ADP of the SNF | NOT APPLICABLE | 04/18/2007 |
| Asher, Jordan | Individual | Individual Is an Owner, Partner or Trustee of Any ADP of the SNF | NOT APPLICABLE | 09/24/2025 |
| BKD FM Holding Company LLC | Organization | ADP of the SNF | NOT APPLICABLE | 12/23/2008 |
| Brookdale Senior Living INC | Organization | ADP of the SNF | NOT APPLICABLE | 12/23/2008 |
| Drayton, Claudia | Individual | Individual Is an Owner, Partner or Trustee of Any ADP of the SNF | NOT APPLICABLE | 09/24/2025 |
| Fioravanti, Mark | Individual | Individual Is an Owner, Partner or Trustee of Any ADP of the SNF | NOT APPLICABLE | 09/24/2025 |
| Freed, Victoria | Individual | Individual Is an Owner, Partner or Trustee of Any ADP of the SNF | NOT APPLICABLE | 09/24/2025 |
| Gendics, Augustine | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/28/2020 |
| Hausman, Joshua | Individual | Individual Is an Owner, Partner or Trustee of Any ADP of the SNF | NOT APPLICABLE | 09/24/2025 |
| Jones Lang Lasalle Incorporated | Organization | 5% or Greater Mortgage Interest | NOT APPLICABLE | 08/31/2017 |
| Kaestner, Henry | Individual | Managing Control - Governing Body | NOT APPLICABLE | 03/21/2022 |
| Kaestner, Henry | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/01/2022 |
| Kussow, Dawn | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/15/2024 |
| La Marre, Kevin | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/22/2017 |
| La Marre, Kevin | Individual | Individual Is an Owner, Partner or Trustee of Any ADP of the SNF | NOT APPLICABLE | 07/24/2025 |
Showing 20 of 38 parties CMS has on file for this facility; 18 are not displayed. The full list is in the CMS Ownership dataset.
Other facilities in the same chain
CMS lists this facility under the chain Brookdale Senior Living — 12 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
- Brookdale Lakeway SNF — Lakeway, TX · overall 2/5
- Brookdale Trinity Towers — Corpus Christi, TX · overall 5/5
- Brookdale Westlake Hills — Austin, TX · overall 2/5
- Brookdale University Park SNF (al) — Birmingham, AL · overall 1/5
- Brookdale Santa Catalina — Tucson, AZ · overall 4/5
- Bayshire Riverwalk Post-Acute — Bakersfield, CA · overall 1/5abuse
- Brookdale Greenwood Village — Greenwood Village, CO · overall 3/5
- Brookdale Skyline — Colorado Springs, CO · overall 5/5
Listed by state, then facility name — not a ranking. Showing 8 of the 11 others, continuing from this facility's own place in that list.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Could I join residents for a meal to see the food quality and temperature for myself?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
- "Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
- "What systems do you use to prevent medication errors, and what happens when one occurs?"
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "Can I see this month's activities calendar, and what do you offer residents who can't leave their rooms?"
Also worth asking anywhere
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 45% total nursing staff turnover here — who on the care team has been with you longest?"
- "The ownership record on file lists 38 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 85 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Crocker Pointe Health and Rehabilitation | 0.6 mi | Westlake, OH | —/5 | ||
| Lutheran Home | 1.5 mi | Westlake, OH | ★★★★☆ | 4/5 | |
| Life Care Center of Westlake | 1.6 mi | Westlake, OH | ★★☆☆☆ | 2/5 | |
| Joshua Tree Care Center | 1.7 mi | North Olmsted, OH | ★★★★☆ | 4/5 | |
| Rae Ann Suburban | 1.7 mi | Westlake, OH | ★★☆☆☆ | 1/5 | |
| Rae-Ann Westlake | 1.8 mi | Westlake, OH | ★★★★☆ | 4/5 | |
| Avon Place Healthcare Center | 2.3 mi | Avon, OH | ★★☆☆☆ | 3/5 | |
| Huntington Woods Care & Rehab Center | 2.5 mi | Westlake, OH | ★★★★★ | 5/5 | |
| O'Neill Healthcare Bay Village | 2.9 mi | Bay Village, OH | ★★☆☆☆ | 2/5 | |
| Gardens of North Olmsted | 3.3 mi | North Olmsted, OH | ★★☆☆☆ | 1/5 | |
| Health Center at the Renaissance | 3.4 mi | Olmsted TWP, OH | ★★★★☆ | 4/5 | |
| O'Neill Healthcare North Olmsted | 3.6 mi | North Olmsted, OH | ★★★★☆ | 3/5 |
Compare this facility with the 3 closest →
Other facilities in the same county
CMS records place this facility in Cuyahoga, OH — 92 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
- Candlewood Healthcare and Rehabilitation — East Cleveland, OH · overall 3/5
- Cedarwood Plaza — Cleveland Heights, OH · overall 3/5
- Cityview Healthcare and Rehabilitation — Cleveland, OH · overall 2/5abuse
- Crawford Manor Healthcare Center — Cleveland, OH · overall 2/5abuse
- Crestmont North Nursing Home — Lakewood, OH · overall 4/5
- Daughters of Miriam Center for Nursing & Rehabilit — Beachwood, OH · overall 2/5
- Diplomat Healthcare — North Royalton, OH · overall 2/5
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 366373.