Redwood Health & Rehab
5939 Reddman Road, Charlotte, NC 28212 · Mecklenburg County · 116 certified beds · avg 88 residents/day · certified since Feb 2, 1984
Part of chain: SIMCHA HYMAN & NAFTALI ZANZIPER (79 facilities, chain avg rating 2.6★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (18)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jun 23, 2026 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint |
| Jun 23, 2026 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint |
| May 11, 2026 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| May 11, 2026 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint |
| May 11, 2026 | D · Potential for harm, one-off | The facility did not arrange hospice services for a resident who needed them, or help the resident move to a facility that could arrange hospice. Hospice provides comfort-focused care for people nearing the end of life. · from a complaint |
| May 11, 2026 | D · Potential for harm, one-off | The facility did not have a working call system — the button or cord residents use to summon help — in each resident's bathroom and bathing area. |
| Apr 24, 2025 | E · Potential for harm, repeated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Apr 24, 2025 | D · Potential for harm, one-off | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. |
| Apr 24, 2025 | D · Potential for harm, one-off | The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. |
| Apr 24, 2025 | D · Potential for harm, one-off | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint |
| Apr 24, 2025 | D · Potential for harm, one-off | The facility did not provide proper foot care for residents. Foot care includes routine care like nail trimming and attention to foot problems, which matter greatly for older adults. |
| Apr 24, 2025 | D · Potential for harm, one-off | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Apr 24, 2025 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. |
| Apr 24, 2025 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Jan 17, 2024 | F · Potential for harm, facility-wide | The facility did not electronically submit complete and accurate staffing information to the government, based on payroll and other verifiable records. |
| Jan 17, 2024 | E · Potential for harm, repeated | The facility was not managed in a way that uses its money, staff, and resources effectively and efficiently to care for residents. |
| Jan 17, 2024 | C · Minimal risk, facility-wide | The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. |
| Jan 17, 2024 | B · Minimal risk, repeated | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (7 → 4).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2024 | 4 | 0 | F |
| 2025 | 8 | 0 | E |
| 2026 | 6 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
2 fines totaling $7,742.
| Date | Type | Amount / length |
|---|---|---|
| Jan 17, 2024 | Fine | $3,871 |
| Jan 17, 2024 | Fine | $3,871 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | North Carolina avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.49 | 4.01 | 3.95 | bottom 36% in North Carolina; bottom 36% in the U.S. |
| Registered Nurse hours | 0.46 | 0.64 | 0.69 | bottom 37% in North Carolina; bottom 32% in the U.S. |
| Weekend total nurse staffing | 3.30 | 3.56 | 3.50 | top 47% in North Carolina; bottom 47% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.35 | 0.41 | 0.48 | top 44% in North Carolina; bottom 42% in the U.S. |
| Total nursing staff turnover (%) | 55.6 | 49.0 | 45.8 | bottom 34% in North Carolina; bottom 24% in the U.S. |
| RN turnover (%) | 54.5 | 45.7 | 42.9 | bottom 38% in North Carolina; bottom 29% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.43, RN 0.45, weekend 3.25. Staffing rating: 2/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 2/5 · long-stay residents: 3/5 · short-stay residents: 1/5
Who owns this facility
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Accordius SNF Holdco LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 12/01/2021 |
| MC M53 Spe Opco Holdco | Organization | 5% or Greater Direct Ownership Interest | 100% | 12/01/2021 |
| Morrow, Kimberly | Individual | 5% or Greater Indirect Ownership Interest | — | 12/01/2021 |
| Wyncote LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 12/01/2021 |
| Accordius Health LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 01/01/2020 |
| Collins, Fred | Individual | W-2 Managing Employee | NOT APPLICABLE | 02/01/2019 |
| Gorelick, Batya | Individual | Corporate Officer | NOT APPLICABLE | 05/01/2021 |
| Morrow, Kimberly | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/01/2021 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "How do you coordinate hospice care, and can residents stay here while receiving it?"
- "Can you show me the call buttons in the bathrooms and bathing areas, and tell me your average response time when one is pressed?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
- "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Wilora Lake Healthcare | 0.7 mi | Charlotte, NC | ★★☆☆☆ | 2/5 | abuse |
| White Oak Manor - Charlotte | 2.1 mi | Charlotte, NC | ★☆☆☆☆ | 1/5 | |
| Asbury Health and Rehabilitation Center | 2.4 mi | Charlotte, NC | ★★☆☆☆ | 2/5 | |
| Peak Resources - Charlotte | 2.5 mi | Charlotte, NC | ★★★☆☆ | 3/5 | |
| Pine Crest Health & Rehabilitation | 3.1 mi | Charlotte, NC | ★☆☆☆☆ | 1/5 | |
| Pelican Health Randolph LLC | 3.3 mi | Charlotte, NC | ★☆☆☆☆ | 2/5 | |
| Pelican Health at Charlotte | 3.5 mi | Charlotte, NC | ★★☆☆☆ | 1/5 | SFF |
| Sardis Oaks | 3.7 mi | Charlotte, NC | ★★★☆☆ | 3/5 | |
| Novant Health Presbyterian Medical Center-Snu | 4.3 mi | Charlotte, NC | ★★★★★ | 5/5 | |
| Brookdale Carriage Club Providence | 5.0 mi | Charlotte, NC | ★★★★★ | 5/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 345243.