Advanced Health Care of Hanover

Name: Advanced Health Care of Hanover
Address: 3370 HIGH POINTE BOULEVARD, Bethlehem, PA, 18017, US
Telephone: 4842457100

3370 High Pointe Boulevard, Bethlehem, PA 18017 · Lehigh County · 46 certified beds · avg 42 residents/day · certified since Sep 15, 2023

Part of chain: ADVANCED HEALTH CARE (26 facilities, chain avg rating 4.8★)

4/5

Health inspection rating (on-site)

Serious findings on record

$3,387

Fines, last 3 years

4.64

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (21)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
May 8, 2026	E · Potential for harm, repeated	The facility did not develop, carry out, or maintain an effective training program for all new and existing staff members.
May 8, 2026	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
May 8, 2026	C · Minimal risk, facility-wide	The facility did not dispose of garbage and refuse properly.
Jun 29, 2025	D · Potential for harm, one-off	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. · from a complaint
Jun 18, 2025	E · Potential for harm, repeated	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Jun 18, 2025	E · Potential for harm, repeated	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Jun 18, 2025	D · Potential for harm, one-off	The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay).
Jun 18, 2025	D · Potential for harm, one-off	The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require.
Jun 18, 2025	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Jun 18, 2025	D · Potential for harm, one-off	The facility did not provide food that accounts for each resident's allergies, intolerances, and personal preferences, or did not offer appealing alternatives.
Jun 18, 2025	D · Potential for harm, one-off	The facility did not provide special eating equipment and utensils — like adaptive cups or easy-grip silverware — for residents who need them, along with appropriate help at meals.
Apr 8, 2025	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint
Mar 4, 2025	D · Potential for harm, one-off	The facility did not let a resident or their legal representative see or buy copies of the resident's own records. · from a complaint
Feb 19, 2025	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint
Feb 19, 2025	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Feb 7, 2025	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint
Jul 3, 2024	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jul 3, 2024	D · Potential for harm, one-off	The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require.
Jul 3, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Jul 3, 2024	D · Potential for harm, one-off	The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail.
Jul 3, 2024	B · Minimal risk, repeated	The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (7 → 3).

Year	Citations	Worst severity that year
2024	5	F
2025	13	E
2026	3	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

1 fine totaling $3,387.

Date	Type	Amount / length
Jan 22, 2024	Fine	$3,387

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Pennsylvania avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.64	3.94	3.95	top 20% in Pennsylvania; top 20% in the U.S.
Registered Nurse hours	0.96	0.80	0.69	top 22% in Pennsylvania; top 18% in the U.S.
Weekend total nurse staffing	3.95	3.58	3.50	top 27% in Pennsylvania; top 24% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.94	0.56	0.48	top 11% in Pennsylvania; top 7% in the U.S.
Total nursing staff turnover (%)	44.6	44.5	45.8	bottom 49% in Pennsylvania; top 49% in the U.S.
RN turnover (%)	50.0	39.9	42.9	bottom 31% in Pennsylvania; bottom 39% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.85, RN 1.21, weekend 4.98. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: —/5 · short-stay residents: 5/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
New Ahc Holdings, LLC	Organization	5% or Greater Direct Ownership Interest	100%	01/01/2023
The Bryan Miller Utah Dynasty Trust Dated April 22, 2014	Organization	Indirect Ownership Interest	NOT APPLICABLE	01/01/2024
The G&H Miller Utah Trust Dated February 26, 2019	Organization	Indirect Ownership Interest	NOT APPLICABLE	01/01/2024
The Gail Miller GST Trust	Organization	5% or Greater Indirect Ownership Interest	72%	01/01/2024
Dvorak, Josh	Individual	Operational/Managerial Control	NOT APPLICABLE	05/21/2025
Dvorak, Josh	Individual	ADP of the SNF	NOT APPLICABLE	05/28/2025
LHMSH LLC	Organization	ADP of the SNF	NOT APPLICABLE	01/01/2024
New Ahc Holdings, LLC	Organization	ADP of the SNF	NOT APPLICABLE	05/01/2025
Oxnam, Nathan	Individual	Corporate Officer	NOT APPLICABLE	01/01/2024
Van Wirt, Paige	Individual	ADP of the SNF	NOT APPLICABLE	05/01/2025

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What training do new hires get before working with residents, and what ongoing training do all staff receive?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"Can I see where garbage is stored and how often it's removed?"
"What do you do daily to keep residents moving, and how do you help residents at risk of losing mobility?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
"How do you make sure resident assessments are completed and submitted to the state on time?"
"How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Kirkland Village	0.0 mi	Bethlehem, PA	★★★★★	4/5
Country Meadows Nursing Center of Bethlehem	1.7 mi	Bethlehem, PA	★★★★★	4/5
Moravian Village of Bethlehem	2.6 mi	Bethlehem, PA	★★★★★	4/5
Northampton Post Acute	3.2 mi	Easton, PA	★★★★★	4/5
Bethlehem North Skilled Nursing and Rehabilitation	3.8 mi	Bethlehem, PA	★☆☆☆☆	2/5
Bethlehem South Skilled Nursing and Rehabilitation	3.8 mi	Bethlehem, PA	★☆☆☆☆	2/5	abuse
Good Shepherd Home-Bethlehem	3.8 mi	Bethlehem, PA	★★★★★	5/5
Holy Family Manor	4.1 mi	Bethlehem, PA	★★★★☆	4/5
Easton Skilled Nursing and Rehabilitation Center	4.8 mi	Easton, PA	★★★★★	4/5
Riverton Rehabilitation and Healthcare Center	4.9 mi	Allentown, PA	★★★★★	4/5

Compare this facility with the 3 closest →

All facilities in Bethlehem →

Facility data as of CMS processing date 2026-08-01. CCN 396150.

The Care File

Visit checklist — Advanced Health Care of Hanover

3370 High Pointe Boulevard, Bethlehem, PA 18017 · 4842457100

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $3,387

Questions for the administrator:

☐ "What training do new hires get before working with residents, and what ongoing training do all staff receive?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "Can I see where garbage is stored and how often it's removed?"
☐ "What do you do daily to keep residents moving, and how do you help residents at risk of losing mobility?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
☐ "How do you make sure resident assessments are completed and submitted to the state on time?"
☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 396150 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)