Holy Family Manor

Name: Holy Family Manor
Address: 1200 SPRING STREET, Bethlehem, PA, 18018, US
Telephone: 6108655595

1200 Spring Street, Bethlehem, PA 18018 · Northampton County · 208 certified beds · avg 108 residents/day · certified since Nov 1, 1968

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.78

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (10)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jun 3, 2026	D · Potential for harm, one-off	The facility did not make sure residents were fully informed about their own health, care, and treatments in a way they could understand. · from a complaint
Jun 3, 2026	D · Potential for harm, one-off	The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate.
Jun 3, 2026	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint
Jun 3, 2026	D · Potential for harm, one-off	The facility gave residents unnecessary mind-altering (psychotropic) medications, or used drugs in a way that restrained residents by dulling their ability to think, move, or function.
Jun 3, 2026	D · Potential for harm, one-off	The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection.
Jun 3, 2026	D · Potential for harm, one-off	The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail.
Jun 3, 2026	D · Potential for harm, one-off	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jun 6, 2024	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Jun 6, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Feb 6, 2024	D · Potential for harm, one-off	The facility was not properly licensed, or did not operate in compliance with federal, state, and local laws, regulations, and accepted professional standards. · from a complaint

Inspection trend by year

Year	Citations	Serious (G–L)	Worst severity that year
2024	3	0	D
2026	7	0	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Pennsylvania avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.78	3.94	3.95	top 45% in Pennsylvania; top 50% in the U.S.
Registered Nurse hours	0.85	0.80	0.69	top 31% in Pennsylvania; top 24% in the U.S.
Weekend total nurse staffing	2.87	3.58	3.50	bottom 20% in Pennsylvania; bottom 24% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.40	0.56	0.48	bottom 44% in Pennsylvania; top 48% in the U.S.
Total nursing staff turnover (%)	39.5	44.5	45.8	top 35% in Pennsylvania; top 35% in the U.S.
RN turnover (%)	21.7	39.9	42.9	top 17% in Pennsylvania; top 17% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.28, RN 0.74, weekend 2.49. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 3/5 · long-stay residents: 4/5 · short-stay residents: 3/5

Who owns this facility

Non profit - Church related

Owner / manager	Type	Role	Stake	Since
Carfagno, Evelyn	Individual	Managing Control - Governing Body	NOT APPLICABLE	05/01/2020
Carfagno, Evelyn	Individual	Trustee of the SNF	NOT APPLICABLE	05/01/2020
Coffin, Barbara	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/15/2010
Coffin, Barbara	Individual	Trustee of the SNF	NOT APPLICABLE	01/15/2010
Coyle, Edward	Individual	Managing Control - Governing Body	NOT APPLICABLE	08/15/2019
Coyle, Edward	Individual	Trustee of the SNF	NOT APPLICABLE	08/15/2019
Hoffa, Allen	Individual	Managing Control - Governing Body	NOT APPLICABLE	07/01/2020
Hoffa, Allen	Individual	Trustee of the SNF	NOT APPLICABLE	07/01/2020
Lynch, John	Individual	Managing Control - Governing Body	NOT APPLICABLE	09/22/2022
Lynch, John	Individual	Trustee of the SNF	NOT APPLICABLE	09/22/2022
Morahan, John	Individual	Managing Control - Governing Body	NOT APPLICABLE	09/22/2022
Morahan, John	Individual	Trustee of the SNF	NOT APPLICABLE	09/22/2022
Pellosie, Carmine	Individual	Managing Control - Governing Body	NOT APPLICABLE	03/01/2020
Pellosie, Carmine	Individual	Trustee of the SNF	NOT APPLICABLE	03/01/2020
Russo, Pamela	Individual	Managing Control - Governing Body	NOT APPLICABLE	04/05/2019
Russo, Pamela	Individual	Trustee of the SNF	NOT APPLICABLE	04/05/2019
Stanczak, Judy	Individual	Managing Control - Governing Body	NOT APPLICABLE	07/01/2021
Stanczak, Judy	Individual	Trustee of the SNF	NOT APPLICABLE	07/01/2021
Weiser, Len	Individual	Corporate Officer	NOT APPLICABLE	06/27/2025
Weiser, Len	Individual	Operational/Managerial Control	NOT APPLICABLE	06/27/2025

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you explain health changes and treatment options to residents and their families?"
"If my family member is able to manage their own medications, would you allow it, and how is that decided?"
"If my family member falls or their condition changes, exactly when and how will I be notified?"
"What percentage of your residents are on antipsychotic or sedating medications, and how do you work to reduce that?"
"What specific steps do you take to prevent abuse and neglect, and how are staff trained on them?"
"How do you coordinate and monitor care for residents who receive dialysis?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Riverton Rehabilitation and Healthcare Center	1.3 mi	Allentown, PA	★★★★★	4/5
Bethlehem South Skilled Nursing and Rehabilitation	1.6 mi	Bethlehem, PA	★☆☆☆☆	2/5	abuse
Bethlehem North Skilled Nursing and Rehabilitation	1.6 mi	Bethlehem, PA	★☆☆☆☆	2/5
Moravian Village of Bethlehem	1.9 mi	Bethlehem, PA	★★★★★	4/5
Good Shepherd Home-Bethlehem	2.2 mi	Bethlehem, PA	★★★★★	5/5
Good Shepherd Home Raker Center	3.9 mi	Allentown, PA	★★★★☆	4/5
Kirkland Village	4.1 mi	Bethlehem, PA	★★★★★	4/5
Advanced Health Care of Hanover	4.1 mi	Bethlehem, PA	★★★★★	4/5
Jewel Healthcare and Rehabilitation Center	5.2 mi	Allentown, PA	★★★★☆	4/5
Phoebe Allentown Health Care Center	5.4 mi	Allentown, PA	★★☆☆☆	2/5
Country Meadows Nursing Center of Bethlehem	5.7 mi	Bethlehem, PA	★★★★★	4/5
Fellowship Manor	5.9 mi	Whitehall, PA	★★★★★	4/5

Compare this facility with the 3 closest →

All facilities in Bethlehem →

Facility data as of CMS processing date 2026-08-01. CCN 395250.

The Care File

Visit checklist — Holy Family Manor

1200 Spring Street, Bethlehem, PA 18018 · 6108655595

Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "How do you explain health changes and treatment options to residents and their families?"
☐ "If my family member is able to manage their own medications, would you allow it, and how is that decided?"
☐ "If my family member falls or their condition changes, exactly when and how will I be notified?"
☐ "What percentage of your residents are on antipsychotic or sedating medications, and how do you work to reduce that?"
☐ "What specific steps do you take to prevent abuse and neglect, and how are staff trained on them?"
☐ "How do you coordinate and monitor care for residents who receive dialysis?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 395250 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)