Bethlehem North Skilled Nursing and Rehabilitation
2029 Westgate Drive, Bethlehem, PA 18017 · Lehigh County · 217 certified beds · avg 202 residents/day · certified since May 22, 1982
Part of chain: GENESIS HEALTHCARE (184 facilities, chain avg rating 2.4★)
2/5
Health inspection rating (on-site)
0
Serious findings on record
$0
Fines, last 3 years
2.98
Nurse hours/resident/day (adjusted)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 1/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (28)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| May 12, 2026 | E · Potential for harm, repeated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint |
| Apr 10, 2026 | D · Potential for harm, one-off | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint |
| Feb 12, 2026 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Feb 12, 2026 | E · Potential for harm, repeated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| Feb 12, 2026 | D · Potential for harm, one-off | The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate. |
| Feb 12, 2026 | D · Potential for harm, one-off | The facility did not honor residents' right to manage their own money and financial affairs. · from a complaint |
| Feb 12, 2026 | D · Potential for harm, one-off | The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. |
| Feb 12, 2026 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Feb 12, 2026 | D · Potential for harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. |
| Feb 12, 2026 | D · Potential for harm, one-off | The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. |
| Feb 12, 2026 | D · Potential for harm, one-off | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. |
| Feb 12, 2026 | D · Potential for harm, one-off | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. |
| Feb 12, 2026 | D · Potential for harm, one-off | The facility did not provide care that took into account residents' past trauma or their cultural backgrounds. Care is supposed to be sensitive to what residents have lived through and where they come from. |
| Feb 12, 2026 | D · Potential for harm, one-off | The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. |
| Feb 12, 2026 | D · Potential for harm, one-off | The facility did not educate residents and staff about COVID-19 vaccination, offer the vaccine to those eligible after that education, or properly document everyone's vaccination status. |
| Feb 12, 2026 | B · Minimal risk, repeated | The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. · from a complaint |
| Feb 12, 2026 | B · Minimal risk, repeated | The facility did not dispose of garbage and refuse properly. |
| Mar 6, 2025 | D · Potential for harm, one-off | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. |
| Mar 6, 2025 | D · Potential for harm, one-off | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. |
| Mar 6, 2025 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Mar 6, 2025 | D · Potential for harm, one-off | The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. |
| Mar 6, 2025 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Mar 6, 2025 | D · Potential for harm, one-off | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. |
| Mar 6, 2025 | D · Potential for harm, one-off | The facility did not provide special eating equipment and utensils — like adaptive cups or easy-grip silverware — for residents who need them, along with appropriate help at meals. |
| Mar 6, 2025 | D · Potential for harm, one-off | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Mar 6, 2025 | C · Minimal risk, facility-wide | The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. |
| Feb 16, 2024 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Dec 28, 2023 | D · Potential for harm, one-off | The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time. · from a complaint |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (9 → 15).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 1 | 0 | D |
| 2024 | 1 | 0 | D |
| 2025 | 9 | 0 | D |
| 2026 | 17 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Pennsylvania avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 2.98 | 3.94 | 3.95 | bottom 10% in Pennsylvania; bottom 13% in the U.S. |
| Registered Nurse hours | 0.42 | 0.80 | 0.69 | bottom 12% in Pennsylvania; bottom 25% in the U.S. |
| Weekend total nurse staffing | 2.67 | 3.58 | 3.50 | bottom 8% in Pennsylvania; bottom 15% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.27 | 0.56 | 0.48 | bottom 14% in Pennsylvania; bottom 25% in the U.S. |
| Total nursing staff turnover (%) | 55.9 | 44.5 | 45.8 | bottom 20% in Pennsylvania; bottom 23% in the U.S. |
| RN turnover (%) | 44.0 | 39.9 | 42.9 | bottom 39% in Pennsylvania; bottom 46% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.22, RN 0.45, weekend 2.88. Staffing rating: 1/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 2/5 · long-stay residents: 3/5 · short-stay residents: 2/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Fc-Gen Operations Investment LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 11/15/2022 |
| Gen Operations I LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 11/15/2022 |
| Gen Operations II LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 11/15/2022 |
| Genesis Healthcare INC | Organization | 5% or Greater Indirect Ownership Interest | — | 11/15/2022 |
| Genesis Healthcare LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 11/15/2022 |
| Genesis Holdings LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 11/15/2022 |
| Genesis PM Pa Operations LLC | Organization | 5% or Greater Direct Ownership Interest | 100% | 11/15/2022 |
| GHC Holdings LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 11/15/2022 |
| Sun Healthcare Group INC | Organization | 5% or Greater Indirect Ownership Interest | — | 11/15/2022 |
| Berg, Michael | Individual | Corporate Officer | NOT APPLICABLE | 11/15/2022 |
| Bridgeford, Laura | Individual | Corporate Officer | NOT APPLICABLE | 04/01/2024 |
| Callazo, Nancy | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/29/2024 |
| Callazo, Nancy | Individual | ADP of the SNF | NOT APPLICABLE | 01/29/2024 |
| Mendelson, Avi | Individual | Corporate Officer | NOT APPLICABLE | 04/01/2024 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "If my family member falls or their condition changes, exactly when and how will I be notified?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "If my family member is able to manage their own medications, would you allow it, and how is that decided?"
- "How are residents' personal funds handled here, and what records can families review?"
- "What specific steps do you take to prevent abuse and neglect, and how are staff trained on them?"
- "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Bethlehem South Skilled Nursing and Rehabilitation | 0.0 mi | Bethlehem, PA | ★☆☆☆☆ | 2/5 | abuse |
| Good Shepherd Home-Bethlehem | 0.6 mi | Bethlehem, PA | ★★★★★ | 5/5 | |
| Riverton Rehabilitation and Healthcare Center | 1.4 mi | Allentown, PA | ★★★★★ | 4/5 | |
| Holy Family Manor | 1.6 mi | Bethlehem, PA | ★★★★☆ | 4/5 | |
| Moravian Village of Bethlehem | 2.6 mi | Bethlehem, PA | ★★★★★ | 4/5 | |
| Kirkland Village | 3.8 mi | Bethlehem, PA | ★★★★★ | 4/5 | |
| Advanced Health Care of Hanover | 3.8 mi | Bethlehem, PA | ★★★★★ | 4/5 | |
| Good Shepherd Home Raker Center | 4.5 mi | Allentown, PA | ★★★★☆ | 4/5 | |
| Country Meadows Nursing Center of Bethlehem | 5.1 mi | Bethlehem, PA | ★★★★★ | 4/5 | |
| Fellowship Manor | 5.2 mi | Whitehall, PA | ★★★★★ | 4/5 | |
| Jewel Healthcare and Rehabilitation Center | 5.3 mi | Allentown, PA | ★★★★☆ | 4/5 | |
| Phoebe Allentown Health Care Center | 5.7 mi | Allentown, PA | ★★☆☆☆ | 2/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 395527.