Aspen Ridge of Utah Valley

Name: Aspen Ridge of Utah Valley
Address: 1992 South Columbia Lane, Orem, UT, 84097, US
Telephone: 8017246500

1992 South Columbia Lane, Orem, UT 84097 · Salt Lake County · 24 certified beds · avg 21 residents/day · certified since Oct 7, 2009

Part of chain: ADVANCED HEALTH CARE (26 facilities, chain avg rating 4.8★)

5/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

5.31

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (11)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Feb 8, 2024	E · Potential for harm, repeated	The facility did not keep residents' personal and medical information private and confidential.
Feb 8, 2024	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Feb 8, 2024	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Feb 8, 2024	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Jul 7, 2022	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Jul 7, 2022	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Jul 7, 2022	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Jul 7, 2022	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Jul 7, 2022	D · Potential for harm, one-off	The facility did not have a working program to monitor how antibiotics are used. Tracking antibiotic use helps make sure these drugs are given only when needed and remain effective.
Jul 7, 2022	D · Potential for harm, one-off	The facility did not perform required COVID-19 testing on residents and staff.
Jul 7, 2022	D · Potential for harm, one-off	The facility did not make sure its staff were vaccinated for COVID-19 in accordance with the federal requirements in effect at the time.

Inspection trend by year

Year	Citations	Serious (G–L)	Worst severity that year
2022	7	0	E
2024	4	0	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Utah avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	5.31	3.87	3.95	top 12% in Utah; top 9% in the U.S.
Registered Nurse hours	2.18	1.17	0.69	top 4% in Utah; top 1% in the U.S.
Weekend total nurse staffing	4.19	3.39	3.50	top 13% in Utah; top 18% in the U.S.
Weekend RN hours (not acuity-adjusted)	1.58	0.88	0.48	top 7% in Utah; top 2% in the U.S.
Total nursing staff turnover (%)	45.5	50.7	45.8	top 35% in Utah; bottom 49% in the U.S.
RN turnover (%)	20.0	40.6	42.9	top 14% in Utah; top 13% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 6.53, RN 2.69, weekend 5.15. Staffing rating: 5/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: —/5 · short-stay residents: 5/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
New Ahc Holdings, LLC	Organization	5% or Greater Direct Ownership Interest	100%	09/01/2023
The Bryan Miller Utah Dynasty Trust Dated April 22, 2014	Organization	Indirect Ownership Interest	NOT APPLICABLE	01/01/2024
The G&H Miller Utah Trust Dated February 26, 2019	Organization	Indirect Ownership Interest	NOT APPLICABLE	01/01/2024
The Gail Miller GST Trust	Organization	5% or Greater Indirect Ownership Interest	72%	01/01/2024
Bartholomew, Chase	Individual	ADP of the SNF	NOT APPLICABLE	04/30/2025
LHMSH LLC	Organization	ADP of the SNF	NOT APPLICABLE	01/01/2024
Nattress, Kevin	Individual	Operational/Managerial Control	NOT APPLICABLE	10/13/2023
Nattress, Kevin	Individual	ADP of the SNF	NOT APPLICABLE	04/30/2025
New Ahc Holdings, LLC	Organization	ADP of the SNF	NOT APPLICABLE	04/30/2025
Oxnam, Nathan	Individual	Corporate Officer	NOT APPLICABLE	01/01/2024

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you protect residents' privacy, both in their medical records and in day-to-day care?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
"How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
"Who oversees antibiotic use here, and how do you decide when an antibiotic is really needed?"
"What is your current policy for testing residents and staff when someone shows symptoms or there's an outbreak?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Orem Rehabilitation and Nursing Center	0.7 mi	Orem, UT	★★★☆☆	2/5
Provo Rehabilitation and Nursing	1.1 mi	Provo, UT	★☆☆☆☆	1/5	abuseSFF
Stonehenge of Orem	3.0 mi	Orem, UT	★★★★★	5/5
Cascades at Orchard Park	3.5 mi	Orem, UT	★★★★☆	4/5
Stonehenge of Springville	7.1 mi	Springville, UT	★★★★★	4/5
Mission at Alpine Rehabilitation Center	7.4 mi	Pleasant Grove, UT	★★☆☆☆	1/5	abuseSFF
Stonehenge of American Fork	9.3 mi	American Fork, UT	★★★★☆	4/5
Monument Healthcare American Fork	10.2 mi	American Fork, UT	★★★☆☆	2/5
Spanish Fork Rehabilitation and Nursing	10.6 mi	Spanish Fork, UT	★★★☆☆	4/5
Mervyn Sharp Bennion Central Utah Veterans Home	14.5 mi	Payson, UT	★★★★★	5/5

Compare this facility with the 3 closest →

All facilities in Orem →

Facility data as of CMS processing date 2026-08-01. CCN 465170.

The Care File

Visit checklist — Aspen Ridge of Utah Valley

1992 South Columbia Lane, Orem, UT 84097 · 8017246500

Health inspection rating 5/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "How do you protect residents' privacy, both in their medical records and in day-to-day care?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
☐ "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
☐ "Who oversees antibiotic use here, and how do you decide when an antibiotic is really needed?"
☐ "What is your current policy for testing residents and staff when someone shows symptoms or there's an outbreak?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 465170 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)