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West Reading Skilled Nursing and Rehabilitation Ce
425 Buttonwood Street, West Reading, PA 19611 (opens Google Maps) · Berks County · (610) 373-5166· 176 certified beds · avg 152 residents/day · certified since Mar 1, 1977 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: GENESIS HEALTHCARE (184 facilities, chain avg rating 2.4★)
2/5
Health inspection rating (on-site)
inspected Jan 29, 2026
0
Serious findings on record
$0
Fines, last 3 years
2.90
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 1/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 31 inspection findings. Open the full record below to read every finding.
The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint F-0677
The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. F-0550
The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. F-0641
View all 31 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| May 2, 2026 | E · Potential for more than minimal harm, pattern | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint · F-0677 |
| Jan 29, 2026 | D · Potential for more than minimal harm, isolated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · F-0550 |
| Jan 29, 2026 | D · Potential for more than minimal harm, isolated | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641 |
| Jan 29, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| Jan 29, 2026 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Jan 29, 2026 | D · Potential for more than minimal harm, isolated | The facility did not have a working call system — the button or cord residents use to summon help — in each resident's bathroom and bathing area. · F-0919 |
| Feb 18, 2025 | E · Potential for more than minimal harm, pattern | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint · F-0550 |
| Dec 10, 2024 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Dec 10, 2024 | E · Potential for more than minimal harm, pattern | The facility did not employ enough qualified food and nutrition staff, including a qualified dietician, to properly run its food service. · F-0801 |
| Dec 10, 2024 | E · Potential for more than minimal harm, pattern | The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician. · F-0803 |
| Dec 10, 2024 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Dec 10, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| Dec 10, 2024 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| Dec 10, 2024 | D · Potential for more than minimal harm, isolated | The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. · F-0756 |
| Dec 10, 2024 | D · Potential for more than minimal harm, isolated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Dec 10, 2024 | C · Potential for minimal harm, widespread | The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. · F-0623 |
| Dec 10, 2024 | C · Potential for minimal harm, widespread | The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. · F-0732 |
| Dec 10, 2024 | C · Potential for minimal harm, widespread | The facility did not dispose of garbage and refuse properly. · F-0814 |
| Sep 27, 2024 | D · Potential for more than minimal harm, isolated | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint · F-0580 |
| Jun 28, 2024 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · from a complaint · F-0812 |
| Jan 25, 2024 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Jan 25, 2024 | D · Potential for more than minimal harm, isolated | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641 |
| Jan 25, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| Jan 25, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. · F-0688 |
| Jan 25, 2024 | C · Potential for minimal harm, widespread | The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. · F-0623 |
| Sep 15, 2023 | F · Potential for more than minimal harm, widespread | The facility did not employ enough qualified food and nutrition staff, including a qualified dietician, to properly run its food service. · from a complaint · F-0801 |
| Sep 15, 2023 | E · Potential for more than minimal harm, pattern | The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. · from a complaint · F-0804 |
| Sep 15, 2023 | E · Potential for more than minimal harm, pattern | The facility did not serve meals and snacks at times that fit residents' needs, preferences, and requests, or did not offer nourishing alternatives for residents who want to eat outside scheduled meal times. · from a complaint · F-0809 |
| Sep 15, 2023 | D · Potential for more than minimal harm, isolated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint · F-0550 |
| Sep 15, 2023 | D · Potential for more than minimal harm, isolated | The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly. · from a complaint · F-0585 |
| Sep 15, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide food that accounts for each resident's allergies, intolerances, and personal preferences, or did not offer appealing alternatives. · from a complaint · F-0806 |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (11 → 5).
All citationsSerious citations (G–L)
2023
All citations: 6
Serious citations (G–L): 0
2024
All citations: 18
Serious citations (G–L): 0
2025
All citations: 1
Serious citations (G–L): 0
2026
All citations: 6
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 6 | 0 | F |
| 2024 | 18 | 0 | F |
| 2025 | 1 | 0 | E |
| 2026 | 6 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityPennsylvania averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 2.90
Pennsylvania average: 3.94
U.S. average: 3.95
Registered Nurse hours
This facility: 0.38
Pennsylvania average: 0.80
U.S. average: 0.69
Weekend total nurse staffing
This facility: 2.61
Pennsylvania average: 3.58
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Pennsylvania avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 2.90 | 3.94 | 3.95 | bottom 7% in Pennsylvania; bottom 11% in the U.S. |
| Registered Nurse hours | 0.38 | 0.80 | 0.69 | bottom 7% in Pennsylvania; bottom 19% in the U.S. |
| Weekend total nurse staffing | 2.61 | 3.58 | 3.50 | bottom 6% in Pennsylvania; bottom 13% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.30 | 0.56 | 0.48 | bottom 20% in Pennsylvania; bottom 31% in the U.S. |
| Total nursing staff turnover (%) | 56.8 | 44.5 | 45.8 | bottom 17% in Pennsylvania; bottom 22% in the U.S. |
| RN turnover (%) | 76.2 | 39.9 | 42.9 | bottom 4% in Pennsylvania; bottom 7% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.11, RN 0.41, weekend 2.80.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.11 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 1/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 3/5 · long-stay residents: 4/5 · short-stay residents: 2/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for West Reading Skilled Nursing and Rehabilitation Ce. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Fc-Gen Operations Investment LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 11/15/2022 |
| Gen Operations I LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 11/15/2022 |
| Gen Operations II LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 11/15/2022 |
| Genesis Healthcare INC | Organization | 5% or Greater Indirect Ownership Interest | — | 11/15/2022 |
| Genesis Healthcare LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 11/15/2022 |
| Genesis Holdings LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 11/15/2022 |
| Genesis PM Pa Operations LLC | Organization | 5% or Greater Direct Ownership Interest | 100% | 11/15/2022 |
| GHC Holdings LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 11/15/2022 |
| Sun Healthcare Group INC | Organization | 5% or Greater Indirect Ownership Interest | — | 11/15/2022 |
| Whitman, Arnold | Individual | 5% or Greater Indirect Ownership Interest | — | 11/15/2022 |
| Berg, Michael | Individual | Corporate Officer | NOT APPLICABLE | 11/15/2022 |
| Bridgeford, Laura | Individual | Corporate Officer | NOT APPLICABLE | 04/01/2024 |
| Mendelson, Avi | Individual | Corporate Officer | NOT APPLICABLE | 04/01/2024 |
| Mitchell, Darwin | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/25/2023 |
| Mitchell, Darwin | Individual | ADP of the SNF | NOT APPLICABLE | 10/25/2023 |
All 15 owning or managing parties CMS has on file are shown — none excluded.
Other facilities in the same chain
CMS lists this facility under the chain Genesis Healthcare — 184 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
- York North Skilled Nursing and Rehabilitation Ctr — York, PA · overall 2/5
- York South Skilled Nursing and Rehabilitation Ctr — York, PA · overall 2/5
- Grand Islander Center — Middletown, RI · overall 2/5
- Grandview Center — Cumberland, RI · overall 5/5
- Kent Regency Center — Warwick, RI · overall 4/5
- Cumberland Village Care — Lafollette, TN · overall 4/5
- Willow Ridge Center — Maynardville, TN · overall 3/5
- Westwood Center — Bluefield, VA · overall 1/5
Listed by state, then facility name — not a ranking. Showing 8 of the 183 others, continuing from this facility's own place in that list.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
- "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
- "Who completes resident assessments here, and how do you check them for accuracy?"
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "Can you show me the call buttons in the bathrooms and bathing areas, and tell me your average response time when one is pressed?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Do you have a qualified dietician on staff, and how involved are they in each resident's nutrition plan?"
Also worth asking anywhere
- "Your weekend nurse staffing is reported below the Pennsylvania midpoint — how does the weekend schedule differ from a weekday?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 57% total nursing staff turnover here — who on the care team has been with you longest?"
- "The ownership record on file lists 15 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 27 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Spruce Manor Nursing & Rehabilitation Center | 0.3 mi | West Reading, PA | ★★★★☆ | 4/5 | |
| Wyomissing Health and Rehabilitation Center | 1.0 mi | Reading, PA | ★★★★☆ | 4/5 | |
| Highlands at Wyomissing | 2.0 mi | Wyomissing, PA | ★★★★★ | 5/5 | |
| Transitional Sub-Acute Unit | 2.4 mi | Wyomissing, PA | ★★★★★ | 5/5 | |
| Mifflin Center | 2.7 mi | Shillington, PA | ★★★★☆ | 4/5 | |
| Sinking Spring Skilled Nursing and Rehabilitation | 3.5 mi | Sinking Spring, PA | ★★☆☆☆ | 2/5 | abuse |
| Laureldale Skilled Nursing and Rehabilitation Cent | 4.3 mi | Laureldale, PA | ★★★☆☆ | 3/5 | |
| Fairlane Gardens Nursing and Rehab at Reading | 5.5 mi | Reading, PA | ★☆☆☆☆ | 1/5 | |
| Complete Care at Berkshire LLC | 6.0 mi | Reading, PA | ★★★★☆ | 3/5 | |
| Berks Heim Nursing & Rehabilitation | 7.3 mi | Leesport, PA | ★★★★★ | 4/5 | |
| Phoebe Berks | 7.8 mi | Wernersville, PA | ★★★★★ | 5/5 | |
| Zerbe Sisters Nursing Center, | 11.7 mi | Narvon, PA | ★★★★★ | 5/5 |
Compare this facility with the 3 closest →
Other facilities in the same county
CMS records place this facility in Berks, PA — 15 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
- Willow Brook Rehabilitation and Healthcare Center — Kutztown, PA · overall 2/5
- Laurel Center — Hamburg, PA · overall 3/5abuse
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 395351.