Phoebe Berks
1 Heidelberg Drive, Wernersville, PA 19565 · Berks County · 119 certified beds · avg 95 residents/day · certified since Sep 22, 1992
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (5)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Mar 18, 2026 | D · Potential for harm, one-off | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
| May 1, 2025 | E · Potential for harm, repeated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint |
| May 1, 2025 | D · Potential for harm, one-off | The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable. |
| Apr 25, 2024 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Jan 25, 2024 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (2 → 1).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2024 | 2 | 0 | D |
| 2025 | 2 | 0 | E |
| 2026 | 1 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Pennsylvania avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.26 | 3.94 | 3.95 | top 29% in Pennsylvania; top 30% in the U.S. |
| Registered Nurse hours | 1.03 | 0.80 | 0.69 | top 19% in Pennsylvania; top 15% in the U.S. |
| Weekend total nurse staffing | 3.93 | 3.58 | 3.50 | top 27% in Pennsylvania; top 25% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.84 | 0.56 | 0.48 | top 15% in Pennsylvania; top 10% in the U.S. |
| Total nursing staff turnover (%) | 43.2 | 44.5 | 45.8 | top 46% in Pennsylvania; top 45% in the U.S. |
| RN turnover (%) | 30.8 | 39.9 | 42.9 | top 33% in Pennsylvania; top 30% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.13, RN 1.00, weekend 3.81. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 3/5 · long-stay residents: 1/5 · short-stay residents: 4/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Abdouche, George | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/20/2026 |
| Abdouche, George | Individual | ADP of the SNF | NOT APPLICABLE | 01/20/2026 |
| Alfaro, Tracy | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/19/2019 |
| Alfaro, Tracy | Individual | ADP of the SNF | NOT APPLICABLE | 05/19/2019 |
| Baer, Thomas | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2022 |
| Baer, Thomas | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2022 |
| Baer, Thomas | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2022 |
| Baker Tilly Advisory Group LP | Organization | ADP of the SNF | NOT APPLICABLE | 05/29/2024 |
| Barley, Richard | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/18/2025 |
| Barley, Richard | Individual | ADP of the SNF | NOT APPLICABLE | 03/18/2025 |
| Bates, Bonita | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/11/2017 |
| Bates, Bonita | Individual | Trustee of the SNF | NOT APPLICABLE | 12/11/2017 |
| Bell, Carmen | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/04/2022 |
| Bell, Carmen | Individual | Trustee of the SNF | NOT APPLICABLE | 04/04/2022 |
| Bertolette, Robert | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/01/2017 |
| Bertolette, Robert | Individual | Trustee of the SNF | NOT APPLICABLE | 07/01/2017 |
| Call, Carrie | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/09/2019 |
| Call, Carrie | Individual | Trustee of the SNF | NOT APPLICABLE | 12/09/2019 |
| Calvert, Scott | Individual | Corporate Director | NOT APPLICABLE | 05/11/2020 |
| Charette, Kenneth | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/04/2022 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Who completes resident assessments here, and how do you check them for accuracy?"
- "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
- "What does the care plan for a brand-new resident cover in the first 48 hours, and who writes it?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Sinking Spring Skilled Nursing and Rehabilitation | 5.0 mi | Sinking Spring, PA | ★★☆☆☆ | 2/5 | abuse |
| Transitional Sub-Acute Unit | 5.9 mi | Wyomissing, PA | ★★★★★ | 5/5 | |
| Highlands at Wyomissing | 6.7 mi | Wyomissing, PA | ★★★★★ | 5/5 | |
| West Reading Skilled Nursing and Rehabilitation Ce | 7.8 mi | West Reading, PA | ★☆☆☆☆ | 2/5 | |
| Mifflin Center | 7.9 mi | Shillington, PA | ★★★★☆ | 4/5 | |
| Spruce Manor Nursing & Rehabilitation Center | 7.9 mi | West Reading, PA | ★★★★☆ | 4/5 | |
| Wyomissing Health and Rehabilitation Center | 8.0 mi | Reading, PA | ★★★★☆ | 4/5 | |
| Berks Heim Nursing & Rehabilitation | 8.9 mi | Leesport, PA | ★★★★★ | 4/5 | |
| Gardens at Stevens, the | 9.2 mi | Stevens, PA | ★★☆☆☆ | 2/5 | |
| Laureldale Skilled Nursing and Rehabilitation Cent | 10.5 mi | Laureldale, PA | ★★★☆☆ | 3/5 | |
| Stoneridge Poplar Run | 11.1 mi | Myerstown, PA | ★★★★☆ | 4/5 | |
| Myerstown Nursing and Rehab LLC | 11.1 mi | Myerstown, PA | ★★★☆☆ | 3/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 395880.