Kent Regency Center

Name: Kent Regency Center
Address: 660 Commonwealth Avenue, Warwick, RI, 02886, US
Telephone: 4017394241

660 Commonwealth Avenue, Warwick, RI 02886 · Kent County · 153 certified beds · avg 147 residents/day · certified since Jan 3, 1967

Part of chain: GENESIS HEALTHCARE (184 facilities, chain avg rating 2.4★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

2.97

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (20)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Sep 5, 2025	E · Potential for harm, repeated	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Sep 5, 2025	E · Potential for harm, repeated	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Sep 5, 2025	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Sep 5, 2025	C · Minimal risk, facility-wide	The facility did not make its inspection results easy for residents to see, or made it hard for residents to contact advocacy agencies like the ombudsman.
Aug 21, 2024	F · Potential for harm, facility-wide	The facility did not observe each nurse aide's job performance or provide regular training as required.
Aug 21, 2024	E · Potential for harm, repeated	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint
Aug 21, 2024	E · Potential for harm, repeated	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
Aug 21, 2024	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jul 24, 2024	D · Potential for harm, one-off	When a resident had a planned discharge, the facility did not make sure the necessary information was communicated to the resident and to the doctors or facility taking over their care. · from a complaint
Mar 13, 2024	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Sep 20, 2023	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Sep 14, 2023	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · from a complaint
Aug 23, 2023	F · Potential for harm, facility-wide	The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident.
Aug 23, 2023	E · Potential for harm, repeated	The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail.
Aug 23, 2023	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Aug 23, 2023	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Aug 23, 2023	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Aug 23, 2023	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Aug 1, 2023	F · Potential for harm, facility-wide	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
Aug 1, 2023	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (4 → 4).

Year	Citations	Worst severity that year
2023	10	F
2024	6	F
2025	4	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Rhode Island avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	2.97	3.88	3.95	bottom 7% in Rhode Island; bottom 13% in the U.S.
Registered Nurse hours	0.89	0.80	0.69	top 35% in Rhode Island; top 21% in the U.S.
Weekend total nurse staffing	2.65	3.48	3.50	bottom 7% in Rhode Island; bottom 14% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.68	0.55	0.48	top 29% in Rhode Island; top 17% in the U.S.
Total nursing staff turnover (%)	28.8	40.6	45.8	top 17% in Rhode Island; top 12% in the U.S.
RN turnover (%)	33.3	37.9	42.9	top 40% in Rhode Island; top 33% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.55, RN 1.06, weekend 3.18. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 5/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Fc-Gen Operations Investment LLC	Organization	5% or Greater Indirect Ownership Interest	—	04/01/2011
Gen Operations I LLC	Organization	5% or Greater Indirect Ownership Interest	—	04/01/2011
Gen Operations II LLC	Organization	5% or Greater Indirect Ownership Interest	—	04/01/2011
Genesis Healthcare INC	Organization	5% or Greater Indirect Ownership Interest	—	02/02/2015
Genesis Healthcare LLC	Organization	5% or Greater Indirect Ownership Interest	—	04/01/2011
Genesis Holdings LLC	Organization	5% or Greater Indirect Ownership Interest	—	02/02/2015
Genesis Operations LLC	Organization	5% or Greater Indirect Ownership Interest	—	04/01/2011
Genesis Ri Holdings LLC	Organization	5% or Greater Direct Ownership Interest	100%	04/01/2011
GHC Holdings LLC	Organization	5% or Greater Indirect Ownership Interest	—	04/01/2011
Sun Healthcare Group INC	Organization	5% or Greater Indirect Ownership Interest	—	02/02/2015
Whitman, Arnold	Individual	5% or Greater Indirect Ownership Interest	—	12/31/2011
Berg, Michael	Individual	Corporate Officer	NOT APPLICABLE	12/01/2012
Fishman, Steven	Individual	Corporate Director	NOT APPLICABLE	12/31/2011
Fishman, Steven	Individual	Corporate Officer	NOT APPLICABLE	12/31/2011
Genesis Operations LLC	Organization	ADP of the SNF	NOT APPLICABLE	03/11/2025
Kica, Geraldina	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2023
Mendelson, Avi	Individual	Corporate Officer	NOT APPLICABLE	02/01/2020
Moran, Stella	Individual	Operational/Managerial Control	NOT APPLICABLE	06/01/2004
Moran, Stella	Individual	ADP of the SNF	NOT APPLICABLE	03/13/2025
Whitman, Arnold	Individual	Corporate Director	NOT APPLICABLE	12/31/2011

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"Where do you post your latest state inspection results and the ombudsman's contact information?"
"How often do you evaluate your nurse aides and what ongoing training do they receive?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Greenwood Operations DBA Greenwood Center	1.4 mi	Warwick, RI	★☆☆☆☆	1/5
West View Nursing Home, INC	1.4 mi	West Warwick, RI	★☆☆☆☆	1/5
Sunny View Nursing Home	1.9 mi	Warwick, RI	★★☆☆☆	2/5
Brentwood Health Center	2.0 mi	Warwick, RI	★★☆☆☆	2/5
Riverview Healthcare Community	3.6 mi	Coventry, RI	★★☆☆☆	2/5
Saint Elizabeth Home East Greenwich	4.3 mi	East Greenwich, RI	★★★☆☆	2/5	abuse
West Shore Health Center INC	4.6 mi	Warwick, RI	★★★★☆	4/5
Bayview Rehabilitation and Healthcare Center	5.2 mi	North Kingstown, RI	★★☆☆☆	2/5
Cedar Crest Nursing Centre INC	5.4 mi	Cranston, RI	★★★★★	4/5
Avalon Nursing Home INC	5.6 mi	Warwick, RI	★★☆☆☆	3/5
Coventry Operations Ri LLC DBA Respiratory and Reh	6.2 mi	Coventry, RI		—/5	abuseSFF
Scandinavian Home INC	6.6 mi	Cranston, RI	★★★★☆	5/5

Compare this facility with the 3 closest →

All facilities in Warwick →

Facility data as of CMS processing date 2026-08-01. CCN 415009.

The Care File

Visit checklist — Kent Regency Center

660 Commonwealth Avenue, Warwick, RI 02886 · 4017394241

Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "Where do you post your latest state inspection results and the ombudsman's contact information?"
☐ "How often do you evaluate your nurse aides and what ongoing training do they receive?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 415009 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)