Spruce Manor Nursing & Rehabilitation Center

Name: Spruce Manor Nursing & Rehabilitation Center
Address: 220 S. FOURTH AVENUE, West Reading, PA, 19611, US
Telephone: 6103745175

220 S. Fourth Avenue, West Reading, PA 19611 · Berks County · 184 certified beds · avg 172 residents/day · certified since Dec 18, 1967

Part of chain: SABER HEALTHCARE GROUP (126 facilities, chain avg rating 2.9★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

2.99

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (8)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Apr 24, 2026	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Apr 24, 2026	D · Potential for harm, one-off	The facility gave residents unnecessary mind-altering (psychotropic) medications, or used drugs in a way that restrained residents by dulling their ability to think, move, or function.
Apr 24, 2026	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Apr 24, 2026	D · Potential for harm, one-off	The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail.
Apr 24, 2026	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Mar 21, 2025	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Apr 12, 2024	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Apr 12, 2024	D · Potential for harm, one-off	The facility did not provide care that took into account residents' past trauma or their cultural backgrounds. Care is supposed to be sensitive to what residents have lived through and where they come from.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (1 → 5).

Year	Citations	Worst severity that year
2024	2	D
2025	1	D
2026	5	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Pennsylvania avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	2.99	3.94	3.95	bottom 11% in Pennsylvania; bottom 14% in the U.S.
Registered Nurse hours	0.38	0.80	0.69	bottom 7% in Pennsylvania; bottom 19% in the U.S.
Weekend total nurse staffing	2.74	3.58	3.50	bottom 12% in Pennsylvania; bottom 18% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.17	0.56	0.48	bottom 2% in Pennsylvania; bottom 8% in the U.S.
Total nursing staff turnover (%)	24.6	44.5	45.8	top 6% in Pennsylvania; top 7% in the U.S.
RN turnover (%)	33.3	39.9	42.9	top 37% in Pennsylvania; top 33% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.23, RN 0.41, weekend 2.95. Staffing rating: 2/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 1/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Benjamin N. Volpe Family Dynasty Trust (dated December 29, 2020)	Organization	ADP of the SNF	NOT APPLICABLE	01/01/2023
BNV Dynasty LLC	Organization	ADP of the SNF	NOT APPLICABLE	01/01/2023
Carroll, Michelle	Individual	Operational/Managerial Control	NOT APPLICABLE	08/25/2024
Carroll, Michelle	Individual	ADP of the SNF	NOT APPLICABLE	08/25/2024
Cibc Bank USA	Organization	ADP of the SNF	NOT APPLICABLE	05/02/2022
Citrin Cooperman Advisors LLC	Organization	ADP of the SNF	NOT APPLICABLE	02/12/2018
Decanted William I. Weisberg Family Dynasty Trust (dated Sept 30, 2020	Organization	ADP of the SNF	NOT APPLICABLE	01/01/2023
Fletcher, Maria	Individual	Operational/Managerial Control	NOT APPLICABLE	06/18/2024
Fletcher, Maria	Individual	ADP of the SNF	NOT APPLICABLE	06/18/2024
Nicoluzakis, Gregory	Individual	Corporate Officer	NOT APPLICABLE	03/01/2019
Nicoluzakis, Gregory	Individual	ADP of the SNF	NOT APPLICABLE	03/01/2019
Pearlstein, Robert	Individual	Operational/Managerial Control	NOT APPLICABLE	03/03/2025
Pearlstein, Robert	Individual	ADP of the SNF	NOT APPLICABLE	03/03/2025
RKL LLP	Organization	ADP of the SNF	NOT APPLICABLE	01/26/2023
Saber Governance LLC	Organization	ADP of the SNF	NOT APPLICABLE	09/01/2019
Saber Healthcare Group LLC	Organization	ADP of the SNF	NOT APPLICABLE	02/12/2018
Saber Healthcare Holdings LLC	Organization	ADP of the SNF	NOT APPLICABLE	01/27/2026
SHG Management LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	09/01/2019
SHG Management LLC	Organization	ADP of the SNF	NOT APPLICABLE	09/01/2019
SHG Recs, LLC	Organization	ADP of the SNF	NOT APPLICABLE	08/11/2025

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
"What percentage of your residents are on antipsychotic or sedating medications, and how do you work to reduce that?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"How do you coordinate and monitor care for residents who receive dialysis?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
"How do you learn about each resident's background and history, and how does that shape their care?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
West Reading Skilled Nursing and Rehabilitation Ce	0.3 mi	West Reading, PA	★☆☆☆☆	2/5
Wyomissing Health and Rehabilitation Center	0.7 mi	Reading, PA	★★★★☆	4/5
Highlands at Wyomissing	1.8 mi	Wyomissing, PA	★★★★★	5/5
Mifflin Center	2.4 mi	Shillington, PA	★★★★☆	4/5
Transitional Sub-Acute Unit	2.6 mi	Wyomissing, PA	★★★★★	5/5
Sinking Spring Skilled Nursing and Rehabilitation	3.5 mi	Sinking Spring, PA	★★☆☆☆	2/5	abuse
Laureldale Skilled Nursing and Rehabilitation Cent	4.6 mi	Laureldale, PA	★★★☆☆	3/5
Fairlane Gardens Nursing and Rehab at Reading	5.3 mi	Reading, PA	★☆☆☆☆	1/5
Complete Care at Berkshire LLC	5.8 mi	Reading, PA	★★★★☆	3/5
Berks Heim Nursing & Rehabilitation	7.6 mi	Leesport, PA	★★★★★	4/5

Compare this facility with the 3 closest →

All facilities in West Reading →

Facility data as of CMS processing date 2026-08-01. CCN 395226.

The Care File

Visit checklist — Spruce Manor Nursing & Rehabilitation Center

220 S. Fourth Avenue, West Reading, PA 19611 · 6103745175

Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
☐ "What percentage of your residents are on antipsychotic or sedating medications, and how do you work to reduce that?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "How do you coordinate and monitor care for residents who receive dialysis?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
☐ "How do you learn about each resident's background and history, and how does that shape their care?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 395226 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)