Cumberland Village Care

Name: Cumberland Village Care
Address: 136 DAVIS LANE, Lafollette, TN, 37766, US
Telephone: 4235620760

136 Davis Lane, Lafollette, TN 37766 · Campbell County · 182 certified beds · avg 150 residents/day · certified since Jan 15, 1992

Part of chain: GENESIS HEALTHCARE (184 facilities, chain avg rating 2.4★)

4/5

Health inspection rating (on-site)

Serious findings on record

$18,769

Fines, last 3 years

2.78

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (16)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jan 30, 2025	E · Potential for harm, repeated	The facility did not keep all essential equipment working safely — things like heating and cooling systems, kitchen equipment, and medical devices. · from a complaint
Jan 14, 2025	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jan 14, 2025	D · Potential for harm, one-off	The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail.
Jan 14, 2025	D · Potential for harm, one-off	The facility did not dispose of garbage and refuse properly.
Jan 14, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Oct 23, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Sep 11, 2024	D · Potential for harm, one-off	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint
Sep 11, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Oct 20, 2021	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Oct 29, 2019	F · Potential for harm, facility-wide	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Oct 29, 2019	F · Potential for harm, facility-wide	The facility did not dispose of garbage and refuse properly.
Oct 29, 2019	D · Potential for harm, one-off	The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate.
Oct 29, 2019	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Oct 29, 2019	D · Potential for harm, one-off	The facility did not provide the right treatment and services for residents with dementia or signs of dementia. Dementia care requires specific approaches, training, and patience.
Oct 29, 2019	D · Potential for harm, one-off	The facility did not arrange hospice services for a resident who needed them, or help the resident move to a facility that could arrange hospice. Hospice provides comfort-focused care for people nearing the end of life.
Oct 29, 2019	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (1 → 4).

Year	Citations	Worst severity that year
2019	7	F
2021	1	D
2024	3	D
2025	5	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

1 fine totaling $18,769.

Date	Type	Amount / length
Sep 11, 2024	Fine	$18,769

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Tennessee avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	2.78	3.62	3.95	bottom 8% in Tennessee; bottom 8% in the U.S.
Registered Nurse hours	0.42	0.57	0.69	bottom 31% in Tennessee; bottom 26% in the U.S.
Weekend total nurse staffing	2.35	3.15	3.50	bottom 6% in Tennessee; bottom 6% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.22	0.39	0.48	bottom 17% in Tennessee; bottom 15% in the U.S.
Total nursing staff turnover (%)	26.1	48.9	45.8	top 4% in Tennessee; top 8% in the U.S.
RN turnover (%)	28.6	43.2	42.9	top 25% in Tennessee; top 26% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.32, RN 0.51, weekend 2.80. Staffing rating: 2/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 3/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Fc-Gen Operations Investment LLC	Organization	5% or Greater Indirect Ownership Interest	—	12/01/2012
Gen Operations I LLC	Organization	5% or Greater Indirect Ownership Interest	—	12/01/2012
Gen Operations II LLC	Organization	5% or Greater Indirect Ownership Interest	—	12/01/2012
Genesis Healthcare INC	Organization	5% or Greater Indirect Ownership Interest	—	02/02/2015
Genesis Healthcare LLC	Organization	5% or Greater Indirect Ownership Interest	—	12/01/2012
Genesis Holdings LLC	Organization	5% or Greater Indirect Ownership Interest	—	02/02/2015
Regency Health Services, LLC	Organization	5% or Greater Direct Ownership Interest	100%	02/02/2015
Sun Healthcare Group, INC.	Organization	5% or Greater Indirect Ownership Interest	—	12/01/2012
Sunbridge Healthcare LLC	Organization	5% or Greater Indirect Ownership Interest	—	12/01/2008
Whitman, Arnold	Individual	5% or Greater Indirect Ownership Interest	—	12/01/2012
Berg, Michael	Individual	Corporate Officer	NOT APPLICABLE	12/01/2012
Bridgeford, Laura	Individual	Corporate Officer	NOT APPLICABLE	04/01/2024
Flowers, Rob	Individual	Operational/Managerial Control	NOT APPLICABLE	02/23/2017
Flowers, Rob	Individual	ADP of the SNF	NOT APPLICABLE	02/23/2017
Mansour, Elie	Individual	Operational/Managerial Control	NOT APPLICABLE	04/01/2020
Mansour, Elie	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2023
Mendelson, Avi	Individual	Corporate Officer	NOT APPLICABLE	04/01/2024

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you inspect and maintain essential equipment, and how quickly are repairs made?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"How do you coordinate and monitor care for residents who receive dialysis?"
"Can I see where garbage is stored and how often it's removed?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
"How do you keep residents' medical records accurate, complete, and secure?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Tennova Lafollette Health and Rehab Center	4.8 mi	Lafollette, TN	★★★★☆	4/5
Rocky Top Care Center	9.5 mi	Rocky Top, TN	★☆☆☆☆	1/5
Andersonville TN Opco LLC	12.5 mi	Andersonville, TN	★★★☆☆	4/5
Beech Tree Health and Rehabilitation	15.7 mi	Jellico, TN	★☆☆☆☆	1/5	abuseSFF
The Waters of Clinton, LLC	16.1 mi	Clinton, TN	★★★★☆	3/5
Huntsville Post-Acute and Rehabilitation Center	18.6 mi	Huntsville, TN	★★☆☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Lafollette →

Facility data as of CMS processing date 2026-08-01. CCN 445276.

The Care File

Visit checklist — Cumberland Village Care

136 Davis Lane, Lafollette, TN 37766 · 4235620760

Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $18,769

Questions for the administrator:

☐ "How do you inspect and maintain essential equipment, and how quickly are repairs made?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "How do you coordinate and monitor care for residents who receive dialysis?"
☐ "Can I see where garbage is stored and how often it's removed?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
☐ "How do you keep residents' medical records accurate, complete, and secure?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 445276 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)