Vancrest Health Care Center of Eaton

Name: Vancrest Health Care Center of Eaton
Address: 1600 PARK AVENUE, Eaton, OH, 45320, US
Telephone: 9374563010

1600 Park Avenue, Eaton, OH 45320 · Preble County · 81 certified beds · avg 69 residents/day · certified since Aug 15, 1996

Part of chain: VANCREST HEALTH CARE CENTERS (13 facilities, chain avg rating 4.0★)

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.50

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (12)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Feb 26, 2026	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Feb 26, 2026	F · Potential for harm, facility-wide	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Feb 26, 2026	E · Potential for harm, repeated	The facility did not honor residents' right to manage their own money and financial affairs.
Feb 26, 2026	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Feb 26, 2026	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Feb 26, 2026	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Feb 26, 2026	D · Potential for harm, one-off	The facility did not arrange hospice services for a resident who needed them, or help the resident move to a facility that could arrange hospice. Hospice provides comfort-focused care for people nearing the end of life.
Jan 7, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
Jan 12, 2023	D · Potential for harm, one-off	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
Jan 12, 2023	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Oct 3, 2019	E · Potential for harm, repeated	The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations.
Oct 3, 2019	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (2 → 7).

Year	Citations	Worst severity that year
2019	2	E
2023	2	D
2025	1	D
2026	7	F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Ohio avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.50	3.45	3.95	top 37% in Ohio; bottom 37% in the U.S.
Registered Nurse hours	0.55	0.60	0.69	top 48% in Ohio; bottom 45% in the U.S.
Weekend total nurse staffing	2.87	3.07	3.50	bottom 43% in Ohio; bottom 24% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.37	0.42	0.48	bottom 45% in Ohio; bottom 46% in the U.S.
Total nursing staff turnover (%)	32.1	48.7	45.8	top 12% in Ohio; top 18% in the U.S.
RN turnover (%)	15.4	43.9	42.9	top 10% in Ohio; top 9% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.09, RN 0.64, weekend 3.35. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 3/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Bagley, Jon	Individual	5% or Greater Direct Ownership Interest	10%	01/01/1998
White, Mark	Individual	5% or Greater Direct Ownership Interest	90%	01/01/1998
Bagley, Jon	Individual	Corporate Director	NOT APPLICABLE	10/21/2004
Dennis, Rosemary	Individual	W-2 Managing Employee	NOT APPLICABLE	11/27/2001
McCleery, Mark	Individual	Corporate Director	NOT APPLICABLE	10/01/2005
Vancrest Management Corp.	Organization	Operational/Managerial Control	NOT APPLICABLE	10/01/2005
White, Mark	Individual	Corporate Director	NOT APPLICABLE	10/01/2005

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"How are residents' personal funds handled here, and what records can families review?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"How do you coordinate hospice care, and can residents stay here while receiving it?"
"What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Greenbriar Nursing Center	0.2 mi	Eaton, OH	★★★★★	4/5
Maple Gardens Rehabilitiation and Nursing Center	1.7 mi	Eaton, OH	★★★★☆	4/5
Arbor Trace Health & Living Community	11.4 mi	Richmond, IN	★★★★★	4/5
Forest Park Health Campus	12.3 mi	Richmond, IN	★★★☆☆	3/5
Brickyard Healthcare - Golden Rule Care Center	13.1 mi	Richmond, IN	★☆☆☆☆	1/5	abuse
Brookhaven Nursing & Rehabilitation Center	13.2 mi	Brookville, OH	★★★★★	4/5
New Lebanon Rehabilitation and Healthcare Center	13.6 mi	New Lebanon, OH	★★☆☆☆	1/5
Rosebud Village	14.5 mi	Richmond, IN	★★★☆☆	3/5
Willows of Richmond	14.5 mi	Richmond, IN	★★☆☆☆	2/5
Springs of Richmond, the	15.0 mi	Richmond, IN	★★★☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Eaton →

Facility data as of CMS processing date 2026-08-01. CCN 366084.

The Care File

Visit checklist — Vancrest Health Care Center of Eaton

1600 Park Avenue, Eaton, OH 45320 · 9374563010

Health inspection rating 3/5 · CMS overall 3/5· Fines (3y): $0

Questions for the administrator:

☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "How are residents' personal funds handled here, and what records can families review?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "How do you coordinate hospice care, and can residents stay here while receiving it?"
☐ "What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 366084 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)