Vancrest of Upper Sandusky

Name: Vancrest of Upper Sandusky
Address: 850 MARSEILLES AVENUE, Upper Sandusky, OH, 43351, US
Telephone: 4192944973

850 Marseilles Avenue, Upper Sandusky, OH 43351 · Wyandot County · 99 certified beds · avg 90 residents/day · certified since Apr 3, 1980

Part of chain: VANCREST HEALTH CARE CENTERS (13 facilities, chain avg rating 4.0★)

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.61

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (20)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jan 15, 2026	F · Potential for harm, facility-wide	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Jan 15, 2026	E · Potential for harm, repeated	The facility did not keep residents' personal and medical information private and confidential.
Jan 15, 2026	E · Potential for harm, repeated	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Jan 15, 2026	E · Potential for harm, repeated	The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle.
Jan 15, 2026	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jan 15, 2026	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Jan 15, 2026	D · Potential for harm, one-off	The facility did not help a resident get vision and hearing services — such as eye exams, glasses, hearing tests, or hearing aids.
Jan 15, 2026	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Jan 15, 2026	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Jan 15, 2026	D · Potential for harm, one-off	The facility did not provide safe and appropriate pain management for a resident who needed it.
Oct 26, 2023	F · Potential for harm, facility-wide	The facility did not electronically submit complete and accurate staffing information to the government, based on payroll and other verifiable records.
Oct 26, 2023	E · Potential for harm, repeated	The facility did not properly notify residents about the balance of money it holds for them, or failed to return those funds when a resident was discharged, evicted, or died.
Oct 26, 2023	E · Potential for harm, repeated	The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection.
Oct 26, 2023	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation.
Oct 26, 2023	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do.
Oct 26, 2023	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Oct 26, 2023	D · Potential for harm, one-off	The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems.
Oct 26, 2023	D · Potential for harm, one-off	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
Jul 6, 2021	E · Potential for harm, repeated	The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time.
Jul 6, 2021	D · Potential for harm, one-off	The facility did not make sure special medical diets — like low-sodium or diabetic diets — were properly ordered by the resident's doctor or managed by a qualified dietitian as state law allows.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (8 → 10).

Year	Citations	Worst severity that year
2021	2	E
2023	8	F
2026	10	F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Ohio avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.61	3.45	3.95	top 29% in Ohio; bottom 42% in the U.S.
Registered Nurse hours	0.71	0.60	0.69	top 23% in Ohio; top 35% in the U.S.
Weekend total nurse staffing	3.20	3.07	3.50	top 30% in Ohio; bottom 42% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.34	0.42	0.48	bottom 40% in Ohio; bottom 41% in the U.S.
Total nursing staff turnover (%)	53.8	48.7	45.8	bottom 34% in Ohio; bottom 28% in the U.S.
RN turnover (%)	26.7	43.9	42.9	top 23% in Ohio; top 24% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.67, RN 0.73, weekend 3.25. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 4/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Bagley, Jon	Individual	5% or Greater Direct Ownership Interest	15%	06/01/2023
McCleery, Mark	Individual	5% or Greater Direct Ownership Interest	5%	06/01/2023
Myers, Mark	Individual	5% or Greater Direct Ownership Interest	8%	06/01/2023
White, Claire	Individual	5% or Greater Direct Ownership Interest	10%	06/01/2023
White, Mark	Individual	5% or Greater Direct Ownership Interest	42%	06/01/2023
White, Nicolaus	Individual	5% or Greater Direct Ownership Interest	10%	06/01/2023
Bagley, Jon	Individual	Corporate Director	NOT APPLICABLE	06/01/2023
Bagley, Jon	Individual	Corporate Officer	NOT APPLICABLE	06/01/2023
McCleery, Mark	Individual	Corporate Officer	NOT APPLICABLE	06/01/2023
Smith, Jean	Individual	W-2 Managing Employee	NOT APPLICABLE	06/01/2023
White, Mark	Individual	Corporate Director	NOT APPLICABLE	06/01/2023
White, Mark	Individual	Corporate Officer	NOT APPLICABLE	06/01/2023

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"How do you protect residents' privacy, both in their medical records and in day-to-day care?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"Can I see this month's activities calendar, and what do you offer residents who can't leave their rooms?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"How do you arrange eye and hearing care for residents, including appointments and equipment like glasses or hearing aids?"
"How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Wyandot County Skilled Nursing and Rehabilitation	1.4 mi	Upper Sandusky, OH	★★★★☆	4/5
Unger Park Post Acute	15.3 mi	Bucyrus, OH	★★☆☆☆	2/5
Altercare of Bucyrus Center Fo	17.1 mi	Bucyrus, OH	★★★★☆	3/5
Harding Pointe	17.3 mi	Marion, OH	★★★☆☆	3/5
Marion Pointe	17.7 mi	Marion, OH	★★★☆☆	3/5
Marion Nursing & Rehab	19.1 mi	Marion, OH	★☆☆☆☆	2/5
Marion Valley Post Acute	19.2 mi	Marion, OH	★☆☆☆☆	2/5
Presidential Post-Acute	19.8 mi	Marion, OH	★★☆☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Upper Sandusky →

Facility data as of CMS processing date 2026-08-01. CCN 365478.

The Care File

Visit checklist — Vancrest of Upper Sandusky

850 Marseilles Avenue, Upper Sandusky, OH 43351 · 4192944973

Health inspection rating 3/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "How do you protect residents' privacy, both in their medical records and in day-to-day care?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "Can I see this month's activities calendar, and what do you offer residents who can't leave their rooms?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "How do you arrange eye and hearing care for residents, including appointments and equipment like glasses or hearing aids?"
☐ "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 365478 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)