University Heights Health and Living Community

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.35, RN 0.50, weekend 2.91.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.35 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 2/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

Government - County

Showing 20 of 74 parties CMS has on file for this facility; 54 are not displayed. The full list is in the CMS Ownership dataset.

Other facilities in the same chain

CMS lists this facility under the chain Cardon & Associates — 19 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• Altenheim Health & Living Community — Indianapolis, IN · overall 4/5
• Arbor Trace Health & Living Community — Richmond, IN · overall 5/5
• Aspen Trace Health & Living Community — Greenwood, IN · overall 5/5
• Bell Trace Health and Living Center — Bloomington, IN · overall 5/5
• Brown County Health and Living Community — Nashville, IN · overall 5/5
• Carmel Health & Living Community — Carmel, IN · overall 2/5
• Copper Trace Health & Living Community — Westfield, IN · overall 3/5
• Countryside Manor Health & Living Community — Anderson, IN · overall 5/5

Listed by state, then facility name — not a ranking. Showing 8 of the 18 others, continuing from this facility's own place in that list.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
• "Can you show me an example care plan, and how are families included when it's created and updated?"
• "How do you keep residents' medical records accurate, complete, and secure?"
• "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
• "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
• "If my family member is able to manage their own medications, would you allow it, and how is that decided?"
• "How do you handle room assignments and roommate requests, and do residents get advance written notice before any move?"
• "How do you identify and arrange specialized services for residents with mental health conditions or disabilities?"

Also worth asking anywhere

• "Your weekend nurse staffing is reported below the Indiana midpoint — how does the weekend schedule differ from a weekday?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 50% total nursing staff turnover here — who on the care team has been with you longest?"
• "The ownership record on file lists 74 owning or managing parties — who makes the decisions about staffing levels?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Marion, IN — 46 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

• Washington Healthcare Center — Indianapolis, IN · overall 4/5
• Waters of Castleton Skilled Nursing Facility, the — Indianapolis, IN · overall 2/5
• Wellbrooke of Avon — Indianapolis, IN · overall 5/5
• Westminster Village North — Indianapolis, IN · overall 2/5
• Westpark a Waters Community — Indianapolis, IN · overall 1/5
• Westside Retirement Village — Indianapolis, IN · overall 2/5
• Wildwood Healthcare Center — Indianapolis, IN · overall 2/5

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Indianapolis →