Hawthorne Healthcare Center

Name: Hawthorne Healthcare Center
Address: 7465 MADISON AVE, Indianapolis, IN, 46227, US
Telephone: 3177883000

7465 Madison Ave, Indianapolis, IN 46227 · Marion County · 88 certified beds · avg 71 residents/day · certified since Jul 13, 2010

Part of chain: COMMUNICARE HEALTH (110 facilities, chain avg rating 3.2★)

3/5

Health inspection rating (on-site)

Serious findings on record

$12,428

Fines, last 3 years

3.32

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Immediate jeopardy, one-off · Apr 23, 2025 · F-0689 · triggered by a complaint

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.

Corrected: Apr 14, 2025 (Past Non-Compliance)

▲ Actual harm, one-off · Jun 17, 2024 · F-0760 · triggered by a complaint

The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.

Why it matters: A serious medication error can cause real harm, hospitalization, or worse.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Aug 27, 2024 (Deficient, Provider has date of correction)

All citations in the current public record (27)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Dec 5, 2025	E · Potential for harm, repeated	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Dec 5, 2025	D · Potential for harm, one-off	The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes.
Apr 23, 2025	▲ J · Immediate jeopardy, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Nov 13, 2024	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Nov 13, 2024	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Nov 13, 2024	C · Minimal risk, facility-wide	The facility did not dispose of garbage and refuse properly.
Aug 20, 2024	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint
Aug 20, 2024	D · Potential for harm, one-off	The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. · from a complaint
Aug 20, 2024	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint
Aug 2, 2024	E · Potential for harm, repeated	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint
Aug 2, 2024	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Aug 2, 2024	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint
Aug 2, 2024	D · Potential for harm, one-off	The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave. · from a complaint
Aug 2, 2024	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · from a complaint
Jul 17, 2024	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint
Jul 17, 2024	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Jul 17, 2024	D · Potential for harm, one-off	The facility did not provide appropriate treatment and services to residents with a mental health condition, difficulty adjusting emotionally, or a history of trauma or post-traumatic stress disorder (PTSD). · from a complaint
Jul 17, 2024	D · Potential for harm, one-off	The facility was not managed in a way that uses its money, staff, and resources effectively and efficiently to care for residents. · from a complaint
Jul 5, 2024	D · Potential for harm, one-off	The facility did not provide necessary behavioral health care and services — support for residents' mental and emotional wellbeing, including conditions like depression and anxiety. · from a complaint
Jun 17, 2024	▲ G · Actual harm, one-off	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · from a complaint
Jun 17, 2024	E · Potential for harm, repeated	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint
Jun 17, 2024	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
Jun 17, 2024	D · Potential for harm, one-off	The facility did not arrange hospice services for a resident who needed them, or help the resident move to a facility that could arrange hospice. Hospice provides comfort-focused care for people nearing the end of life. · from a complaint
Mar 15, 2024	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Feb 2, 2024	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Feb 2, 2024	D · Potential for harm, one-off	The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail.
Feb 2, 2024	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (3 → 2).

Year	Citations	Serious (G–L)	Worst severity that year
2024	24	1	G ▲
2025	3	1	J ▲

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

1 fine totaling $12,428, plus 1 Medicare payment denial period.

Date	Type	Amount / length
Apr 23, 2025	Fine	$12,428
Jun 17, 2024	Payment Denial	1 days from Aug 27, 2024

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Indiana avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.32	3.42	3.95	top 47% in Indiana; bottom 27% in the U.S.
Registered Nurse hours	0.55	0.62	0.69	bottom 48% in Indiana; bottom 45% in the U.S.
Weekend total nurse staffing	3.17	3.01	3.50	top 31% in Indiana; bottom 40% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.51	0.47	0.48	top 31% in Indiana; top 32% in the U.S.
Total nursing staff turnover (%)	55.7	45.9	45.8	bottom 21% in Indiana; bottom 24% in the U.S.
RN turnover (%)	55.6	40.4	42.9	bottom 24% in Indiana; bottom 28% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.31, RN 0.55, weekend 3.17. Staffing rating: 2/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: —/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Adams County Memorial Hospital	Organization	Operational/Managerial Control	NOT APPLICABLE	07/01/2012
Barbour, Jakob	Individual	Operational/Managerial Control	NOT APPLICABLE	12/20/2022
Barbour, Jakob	Individual	ADP of the SNF	NOT APPLICABLE	12/20/2022
Blue Management Services LLC	Organization	ADP of the SNF	NOT APPLICABLE	12/01/2023
Borne-Bauman, Candice	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/01/2019
Borne-Bauman, Candice	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2019
First Bank of Berne	Organization	ADP of the SNF	NOT APPLICABLE	01/01/2020
Flueckiger, Russell	Individual	Managing Control - Governing Body	NOT APPLICABLE	07/01/2012
Flueckiger, Russell	Individual	Operational/Managerial Control	NOT APPLICABLE	07/01/2012
Lehman, Scott	Individual	Managing Control - Governing Body	NOT APPLICABLE	07/14/2020
Lehman, Scott	Individual	Operational/Managerial Control	NOT APPLICABLE	07/14/2020
Macklin, Larry	Individual	Managing Control - Governing Body	NOT APPLICABLE	07/01/2012
Macklin, Larry	Individual	Operational/Managerial Control	NOT APPLICABLE	07/01/2012
McIntire, David	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/01/2019
McIntire, David	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2019
Odenthal, Richard	Individual	Operational/Managerial Control	NOT APPLICABLE	09/01/2017
Omega Healthcare Investors INC	Organization	ADP of the SNF	NOT APPLICABLE	09/01/2017
Omg in MSTR Lsco LLC	Organization	ADP of the SNF	NOT APPLICABLE	01/05/2026
Radadiya, Pragneshkumar	Individual	Operational/Managerial Control	NOT APPLICABLE	07/12/2019
Radadiya, Pragneshkumar	Individual	ADP of the SNF	NOT APPLICABLE	01/05/2026

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"What systems do you use to prevent medication errors, and what happens when one occurs?"
"How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"Can I see where garbage is stored and how often it's removed?"
"If my family member falls or their condition changes, exactly when and how will I be notified?"
"If you ever planned to discharge or transfer my family member, how much written notice would we receive and how could we appeal?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Majestic Care of Southport	0.7 mi	Indianapolis, IN	★★★☆☆	3/5
Southpointe Healthcare Center	1.3 mi	Indianapolis, IN	★★★★★	5/5
University Heights Health and Living Community	1.7 mi	Indianapolis, IN	★★★★☆	4/5
Greenwood Health and Living Community	2.1 mi	Greenwood, IN	★★★☆☆	3/5
Rosegate Village	2.3 mi	Indianapolis, IN	★★★★☆	4/5
Greenwood Meadows	2.4 mi	Greenwood, IN	★★★★★	4/5
Forest Creek Village	2.7 mi	Indianapolis, IN	★★★★☆	3/5
Greenwood Healthcare Center	3.0 mi	Greenwood, IN	★★★☆☆	3/5
Waters of Indianapolis, the	3.6 mi	Indianapolis, IN	★★☆☆☆	2/5	abuse
Altenheim Health & Living Community	3.6 mi	Indianapolis, IN	★★★★☆	4/5
Bethany Village	4.0 mi	Indianapolis, IN	★★☆☆☆	2/5
Greenwood Village South	4.1 mi	Greenwood, IN	★★★★★	5/5

Compare this facility with the 3 closest →

All facilities in Indianapolis →

Facility data as of CMS processing date 2026-08-01. CCN 155780.

The Care File

Visit checklist — Hawthorne Healthcare Center

7465 Madison Ave, Indianapolis, IN 46227 · 3177883000

Health inspection rating 3/5 · CMS overall 4/5· Fines (3y): $12,428

Most serious findings on record:

▲ Apr 23, 2025 (F-0689, Immediate jeopardy, one-off): The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
▲ Jun 17, 2024 (F-0760, Actual harm, one-off): The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.

Questions for the administrator:

☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "What systems do you use to prevent medication errors, and what happens when one occurs?"
☐ "How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "Can I see where garbage is stored and how often it's removed?"
☐ "If my family member falls or their condition changes, exactly when and how will I be notified?"
☐ "If you ever planned to discharge or transfer my family member, how much written notice would we receive and how could we appeal?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 155780 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)